Job description
Employee Services & Workplace Operations Manage employee service programs, workplace initiatives, and general affairs activities to enhance employee experience. Support employee inquiries, VOE communications, welfare programs, and workplace improvement initiatives. Manage day-to-day operations of site offices and employee support facilities, including workplace amenities and shared spaces. Conduct regular site visits to maintain consistent workplace standards and service quality. Coordinate event logistics including transportation, accommodation, catering, and on-site support. Manage event budgets, quotations, contracts, and service quality. Manage workplace service vendors, outsourced partners, and transportation service providers. Support supplier selection, contract administration, renewals, and performance reviews. Manage shuttle bus and employee transportation programs to ensure operational efficiency and employee convenience. Develop employee communications, announcements, and operational updates. Prepare management reports, presentations, KPI tracking, and budget reviews. Analyze employee feedback and operational performance to identify improvement opportunities. Support cross-functional projects and drive workplace service excellence initiatives 5+ years of experience in General Affairs, Workplace Services, Employee Services, Corporate Administration, Event Management, or related functions Bachelor's degree in Business Administration, Hospitality Management, Communications, Management, or a related field Strong English communication skills, both written and verbal, with the ability to effectively engage and collaborate with regional and global stakeholders Experience organizing corporate events, leadership meetings, workshops, town halls, or employee engagement programs Experience coordinating hotels, resorts, conference facilities, or hospitality-related services Experience working with multinational organizations and global stakeholders Experience supporting multi-site office operations Knowledge of procurement, contract administration, budgeting, and vendor management processes Experience with SAP, Ariba, Concur, or other enterprise systems Experience developing executive presentations and management reports Service-oriented mindset with strong attention to detail and customer focus