Financial Crime Controls Consultant

Join our team as a Financial Crime Controls Consultant and play a pivotal role in safeguarding the organisation through independent case authorisation and expert assessment of complex financial crime investigations. In this position, you will deliver robust challenge and assurance across high-risk cases, ensuring decisions are evidence-based, clearly documented, and fully aligned with regulatory expectations and internal standards.

Working closely with first line teams, you will apply deep financial crime expertise across AML and fraud investigations, taking a holistic view of risk while maintaining a strong focus on fair customer outcomes and proportionate decision-making. Your ability to engage and influence stakeholders at all levels, both internally and externally, will be key, alongside a collaborative approach to sharing best practice and driving continuous improvement.

This opportunity is ideal for an experienced investigator with a strong background in financial or economic crime, exceptional attention to detail, and a passion for strengthening controls through independent judgement. An ICA qualification (or equivalent) is desirable, combined with proven investigative experience and the confidence to challenge effectively while maintaining the highest standards of professionalism and integrity.

We are happy to consider flexible working approaches to help you perform at your best.

At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK-wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job, you'll be assigned to our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. If your application is successful, your hiring manager will provide further details on how this works.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• 25 days holiday, pro rata

• Access to private medical insurance

• A highly competitive pension to help you build a strong foundation for retirement

• Access to an annual performance-related bonus

• Training and development to help you progress your career

• A great selection of additional benefits through our salary sacrifice scheme

• Life assurance to provide peace of mind for you and your loved ones in the event of your death

• Wellhub – access to a range of free and paid options for health and wellness

• Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

What you’ll be doing

In this role, you will lead complex, high-risk financial crime investigations, delivering clear, well-evidenced recommendations and decisions while overseeing and approving customer relationships in line with the delegated authority framework. You will engage confidently with senior stakeholders, presenting findings at key review forums and applying your subject matter expertise to guide robust customer risk assessments. A key part of your remit will involve gathering and assessing evidence from both customers and internal partners to ensure accurate relationship classification and informed decision-making.

Beyond casework, you will play an active role in shaping and enhancing financial crime controls by contributing to process improvements and adapting approaches in line with evolving regulatory expectations. You will work closely with operational teams to identify inefficiencies, support change initiatives, and ensure the wider function is set up for success. Managing internal and external audits, as well as engaging with regulators and oversight bodies, will be central to maintaining strong governance and ensuring alignment with policy and regulatory standards.

About you

As a minimum, you will have:

• Proven, recent AML experience within either a 1st or 2nd line function, with a strong understanding of financial crime frameworks

• Exceptional investigative skills with sharp attention to detail and sound decision-making, thriving in a fast-paced, high-pressure environment

• The confidence and credibility to influence at a senior level, with strong stakeholder management skills that foster effective and collaborative relationships

• Excellent written communication skills, with the ability to produce clear, well-structured reports that articulate findings and support robust decision-making

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development

• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.