Field Service Engr I

Job Requirements

• Degree in Electrical or Building Services engineering or related discipline
• Minimum 2 years project / maintenance service experience for degree holder, or Minimum 3 – 4 years for top up degree holder, or Minimum 4-5 years for Higher Diploma / Higher Certificate holder
• Proven track record on project management
• Good knowledge with hands-on experience on Honeywell systems/products or similar in the industry, such as, Building Control, Extra Low Voltage System
• Possess knowledge on cloud / IOT connection is an advantage
• Possess negotiation and co-ordination skills with customers and sub-contractors
• Experience in computer systems, such as, Microsoft Office Professional, Software Programming, Computer System Networking, etc, but possess computer system networking experience is an advantage
• Willing to perform overtime works and carry out emergency call duties at non-office hours
• Strong Commitment to customer satisfaction
• A good team player
• Good communication skill
• Self-motivated and the ability to work independently
• The ability to work under pressure
• Good safety awareness
• Willing to travel to Macau

Primary Responsibilities

• Seek business opportunities through promoting Honeywell solutions and third party maintenance solutions to the customers, to pursue maintenance orders and retrofit jobs
• Have financial control on jobs according to previously agreed budgets and plans
• Ensure customer satisfaction through direct liaison with client representatives, customers and service recipients
• Perform retrofit projects, service and maintenance of Honeywell and third party equipment
• Lead system testing and commissioning works
• Lead labors and subcontractors for the project works
• Monitor site works / progress / completion schedule
• Negotiate with suppliers and subcontractors on equipment prices / modification works quotation and co-ordinate with sourcing department for orders placement
• Schedule and plan resources at site level, such as, manpower, materials delivery and tools
• Perform system design and execute engineering works, including software engineering
• Perform emergency call duties outside normal working hours as per agreed rosters and identify improvement actions to reduce number of repeating emergency call
• Deliver technical trainings to employees and external customers