Executive

EXLGurugram, Haryana, Indiafull time
ActiveVerified 2h ago

Job description

Required Skills/Qualification:

  • Graduate
  • Travel certification/ Diploma is required
  • Basic understanding of Travel domain is mandatory
  • Knowledge of GDS is important
  • Good communication skills
  • Result oriented and self-driven
  • Flexible to work in shifts as per client requirements
  • Good on Multitasking and Time management.
  • IATA/UFTAA/ will be an advantage

Higher Education Diploma with 0 - 3 years of relevant experience

Role: -

  • Responsible for booking/cancelling and amending air and hotel bookings made using Online portal/Offline bookings.
  • The incumbent shall ensure compliance with SLA and other internal guidelines or policies relating to the business area he/she is going to handle and must be quality conscious.
  • The incumbent would be required to consistently understand and exceed customer’s requirements whilst ensuring effective team- work at all times.
  • The incumbent should be able to maintain high accuracy, productivity standards and should have high willingness to learn.
  • The incumbent should have an eye for detail with high focus on quality and controls

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