full-time
Verified 20h agoPosted 13 days ago
Job description
Ensure that the process transactions are processed as per standard procedures
Ensure that the assigned targets in accordance with the process are met
Ensure that the quality of the transactions is in compliance with predefined parameters
Ensure adherence to Company Policies and Procedures
Focus on Customer Satisfaction, rapport building, effective communication and timely resolution of Customer concerns
Achieving key targets for the process in line with the SLA (Service level Agreement)
Graduate in any stream
Ensure that the process transactions are processed as per standard procedures
Ensure that the assigned targets in accordance with the process are met
Ensure that the quality of the transactions is in compliance with predefined parameters
Ensure adherence to Company Policies and Procedures
Focus on Customer Satisfaction, rapport building, effective communication and timely resolution of Customer concerns
Achieving key targets for the process in line with the SLA (Service level Agreement)