ERP Support (Microsoft Dynamics 365)

Data & Operations Analyst in MuscatDuqm Sultanate of Omanfull timeMid Level
ActiveVerified 7h ago

Job description

System Administration & Maintenance
  • Ensuring the availability and performance of the ERP system.
  • Performing routine health checks and monitoring.
  • Regular backups and disaster recovery planning.
  • Applying system patches, updates, and security fixes.
  • Maintaining integrations with other business applications.
  • Full automation of the system to ensure generation of MIS from the system.
  • Ensuring full implementation of inventory and manufacturing module to obtain stock valuation from the system and overseeing the accuracy thereafter post implementation.
  • Ensuring full implementation of Fixed Asset Register module in the system.
  • Ensuring implementation of payments and receivables modules for credit period, credit limit and reconciliation.
  • Implementation of system generated Banak reconciliation.
  • Implementation of Power BI once the full implementation of all modules are done.
Functional & Technical
  • Supporting key business modules (Finance, HR, Procurement, Inventory, etc.).
  • Assisting with reporting and data extraction.
  • Debugging and fixing ERP application issues.
  • Implementation of new functionality or customization in any of the above mentioned modules.
  • Development of any kind in the system
  • Data entry to the system of any kind
  • Financial / IT Audit support / Year end closing
  • Hardware and infrastructure support

The scope includes


  • Troubleshooting and issue resolution
  • Application support and maintenance
  • Performance monitoring and optimization
  • User training and knowledge transfer
  • System upgrades and patch management
  • Handle day-to-day support on ERP issues related to different operations and processes in Finance, Purchase, and Sales etc.
  • Handle responsibilities related to different change management processes.
  • Troubleshoot and resolve application related incidents and problems.
  • Provide Knowledge sharing and corrective actions for end users.
  • Application included.
  • D365 Finance & Operation
  •  Bugs fixing
  •  Managing Changes and enhancements






Requirements

Qualifications:-

  • Bachelor’s Degree (Preferred Fields)
  • Information Technology (IT)
  • Computer Science
  • Business Information Systems
  • Software Engineering

Certifications (Optional but Beneficial)

  • Oracle ERP Cloud Certification
  • Microsoft Dynamics 365 Certification


Experience

  • Experience in Microsoft Dynamics 365 from 3 to 5 years