ERP Business Analyst

Job description

Responsibilities

1) System Support for Logistics, Customer service and Retail

• System support and manage enhancement to the following modules

- Sales and Distribution

- Logistics Material Management

- Finance and Controlling

- Customer Service

• System enhancement in functionalities and reporting upon approved user request

• Prepare development request, system specification and documentation for system enhancement

• Manage system implementations, upgrades migrations and modification

2) Coordinating and Training

• Liaise with Asia and Europe support team, project team and local key users to arrange relative systems enhancements and process re-engineering with change management procedure

• Develop document and Educate users for any Application systems, processes changes and security policies through audit check

3) System support to interfacing with ERP system

• System support the interfacing among ERP system, Retail system, BI, and / or HQ applications to ensure that process and data accuracy, integrity and effective

• Monitor and review the ERP Application, POS system and Mobile Application are align with Company’s and Group’s security policies through audit check.

4) Backup for other systems support

• Interact with SAP SD/MM, FI/CO, BI and MRMS support

• Backup whenever necessary

5) Other

• Perform any other relevant duties of the Company’s Projects