Job description
What an Enterprise Account Manager does at HP:
- Builds strong professional working relationships with the client, including key IT and business executives.
- Leverages executive sponsors and other HP resources to strengthen HPs relationship and credibility with client influencers and decision makers.
- Researches and understands the client's industry, and develops a core understanding of client business needs and challenges.
- Builds and executes an Account Business Plan (ABP) that includes both transactional and strategic initiatives to grow HPs.
- presence and share in the account.
- Actively drives ABP results through effective account management and reviews.
- Builds and orchestrates sales pipeline activity. Ensures active nurturing of deals and movement of opportunities to close.
- Nurtures and closes new solution opportunities that result in incremental orders, revenue, and margins to HP. Represents the entire HP portfolio of products and services.
- Engages with Solution Opportunity Approval & Review process (SOAR).
- Find and capitalize on opportunities.
- Keep the CRM system current, accurate, and relevant.
Individuals who do well in this role at HP, usually possess:
- Typically 5-8 years account management experience.
- Solid knowledge of HP's breadth of solutions and engages appropriate specialist resources as needed.
- Uses knowledge in specialty and consultative selling skills to proactively help customers with making IT business decisions.
- Conceptualizes and articulates well-targeted solutions in area of technical specialty -- from proposal to contract sign-off.
- Demonstrates high service knowledge and professionalism in researching and sharing specialty product and service related information with account teams and customers.
- Competent in the sale of IT services and outsourcing.
Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.
HP is a Human Capital Partner – we commit to human capital development and adopting progressive workplace practices in Singapore.
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