English Customer Support Specialist – AI Advertising | Lisbon

Location: Lisbon, Portugal (TP Tejo Campus) Work Type: Full-time (40h/week, rotating shifts with schedules released 10 days in advance) Why You'll Love Working Here Step into the future of tech with a world-leading AI research company right from vibrant Lisbon. Work from our state-of-the-art riverside campus with excellent transit links, high-tech facilities, and strong contract stability from day one. Earnings & Benefits Total Monthly Gross: €1,248.33 base package (includes base salary plus guaranteed holiday and Christmas bonus integration)Tax-Free Meal Allowance: €154.00/month (€7/day loaded on a prepaid card)Performance Bonus: Earn up to €200.00 extra per monthHealth & Dental: Private coverage provided upon signingPaid Training: Dedicated 15-day paid onboarding programCareer Growth: 12-month initial contract with a clear path to a permanent contract after 2 yearsTime Off: 22 days paid annual leave + public holidays What You'll Do Support businesses and creators using cutting-edge AI ad tools via chat, email, and phoneTroubleshoot ad delivery, billing, account management, and campaign setupsGuide users on advertising policies and platform guidelines with quick, clear solutions What We Look For Strong communication skills and a customer-first mindsetBasic technical troubleshooting ability and comfort navigating software platformsReadiness to work flexible, rotating shifts in an fast-paced operational environment Ready to launch your career in Lisbon? Click Apply to join our team!

Location: Lisbon, Portugal (TP Tejo Campus)

Location:Lisbon, Portugal (TP Tejo Campus)

Work Type: Full-time (40h/week, rotating shifts with schedules released 10 days in advance)

Work Type:

Why You'll Love Working Here

Why You'll Love Working Here

Step into the future of tech with a world-leading AI research company right from vibrant Lisbon. Work from our state-of-the-art riverside campus with excellent transit links, high-tech facilities, and strong contract stability from day one.

Earnings & Benefits

Earnings & Benefits

• Total Monthly Gross: €1,248.33 base package (includes base salary plus guaranteed holiday and Christmas bonus integration)

Total Monthly Gross:€1,248.33

• Tax-Free Meal Allowance: €154.00/month (€7/day loaded on a prepaid card)

Tax-Free Meal Allowance:€154.00/month

• Performance Bonus: Earn up to €200.00 extra per month

Performance Bonus:up to €200.00 extra per month

• Health & Dental: Private coverage provided upon signing

Health & Dental:

• Paid Training: Dedicated 15-day paid onboarding program

Paid Training:

• Career Growth: 12-month initial contract with a clear path to a permanent contract after 2 years

Career Growth:

• Time Off: 22 days paid annual leave + public holidays

Time Off:

What You'll Do

What You'll Do

• Support businesses and creators using cutting-edge AI ad tools via chat, email, and phone
• Troubleshoot ad delivery, billing, account management, and campaign setups
• Guide users on advertising policies and platform guidelines with quick, clear solutions

What We Look For

What We Look For

• Strong communication skills and a customer-first mindset
• Basic technical troubleshooting ability and comfort navigating software platforms
• Readiness to work flexible, rotating shifts in an fast-paced operational environment

Ready to launch your career in Lisbon? Click Apply to join our team!

Ready to launch your career in Lisbon? Click Apply to join our team!