Employee Benefits Client Manager

Atlanta, GA | In-Office | $80,000–$95,000 + Bonus

Atlanta, GA | In-Office | $80,000–$95,000 + Bonus

We are seeking an experienced Employee Benefits Client Manager to manage and grow a book of business while delivering a high level of service to employer clients. This position is responsible for client relationships, renewals, benefits administration, employee communications, compliance support, and ongoing account management.

Employee Benefits Client Manager

This is an excellent opportunity for an employee benefits professional who enjoys developing long-term client relationships and taking ownership of the client experience.

Key Responsibilities

Manage, service, retain, and support the growth of an assigned book of employee benefits clients.

Manage, service, retain, and support the growth of an assigned book of employee benefits clients.

Build strong relationships with clients and provide proactive guidance and support.

Build strong relationships with clients and provide proactive guidance and support.

Manage renewals, new-client implementations, and ongoing account service.

Manage renewals, new-client implementations, and ongoing account service.

Review renewal proposals, assist with rate negotiations, and prepare client documentation.

Review renewal proposals, assist with rate negotiations, and prepare client documentation.

Develop employee benefits communications and conduct employee enrollment meetings.

Develop employee benefits communications and conduct employee enrollment meetings.

Explain benefit plans and coverage information clearly to clients and employees.

Explain benefit plans and coverage information clearly to clients and employees.

Assist clients with employee benefits compliance matters, including ERISA, COBRA, and HIPAA.

Assist clients with employee benefits compliance matters, including ERISA, COBRA, and HIPAA.

ERISA, COBRA, and HIPAA

Analyze utilization reports, carrier reports, and claims data to identify trends and opportunities.

Analyze utilization reports, carrier reports, and claims data to identify trends and opportunities.

Review contracts, plan documents, and Summary Plan Descriptions (SPDs) for accuracy and compliance.

Review contracts, plan documents, and Summary Plan Descriptions (SPDs) for accuracy and compliance.

Resolve client questions and service issues promptly and professionally.

Resolve client questions and service issues promptly and professionally.

Coordinate implementation and onboarding for new clients and additional benefit offerings.

Coordinate implementation and onboarding for new clients and additional benefit offerings.