Job description
Global eCommerce Analytics Senior Manager
HP’s eCommerce org is seeking a proven senior analytics manager who is passionate about profitably growing the business through the intersection of data and analytics solutions. You will manage and develop a team that partners cross-functionally and within a growing org to design and implement reporting suites and tools to enable the business to understand, analyze and optimize performance against targets. A successful candidate will have a proven track record of managing teams that have delivered emerging technology solutions and show great proficiency in maintaining and supporting data engineering and data operations health. We are seeking a thought leader in today's rapidly changing digital analytics environment.
Applies expert subject matter knowledge to manage staff activities in solving most complex business/technical issues within established policies. Has accountability for a large multi-department area(s) or location(s) with significant impact on business unit results and organizational strategy. Acts as a key advisor to senior management on the development of overall policies and long-term goals of the organization. Plans, manages, and monitors high-end operational/tactical activities of Staff. Staff members' primary focus is on either high-end tactical or broad strategic issues or a combination of both. Recruits and supports development of direct staff members.
Directs and controls activities within a sub-region or Region. Typically manages ten or more direct reports. Span of Control guidelines may differ from these numbers.
Responsibilities:
- Typically hire/manage/develop Expert and Master level ICs to financial performance targets.
Direct/supervise strategic roadmap delivery that can drive value in a growing business. - Direct/supervise global standardization projects and initiatives.
- Direct/supervise a team that displays responsiveness, agility, and creativity to balance short-term and long-term ROI requirements.
- Direct/supervise the development of breakthrough analyses and frameworks to maximize performance across eCommerce functions.
- Direct/supervise actionable planning and governance.
- Direct/supervise the creation and implementation of new processes, technology requirements and technical innovations to drive continuous improvement of business management systems (BMS).
- Direct/supervise the integration and utilization of innovative solutions and tools.
- Direct/supervise cross-functional evolution and adoption of analytics ecosystem withing the organization.
- Direct/supervise the identification and definition of requirements for IT to enable analytics process improvements that increase effectiveness and efficiency.
- Direct/supervise the development of training and research materials and related processes and tools.
Education and Experience Required:
- BA or BS in Marketing or related field; MBA preferred.
- 10+ years marketing, market research and project management or operational experience.
- Experience in Marketing systems such as MRM or CRM applications.
- Advanced statistics background preferred for analytical positions (advanced degree preferred) in mathematics, statistics, econometrics, or related degree with deep research background for analytics roles.
- Prior experience in managing direct reports.
Knowledge and Skills:
- Mastery first-hand skills in SQL, Machine Learning (ML), Artificial Intelligence (AI), Python, R.
- Mastery knowledge of analytics principles, practices, tactics, and tools.
- Deep understanding of eCommerce operations.
- Mastery ability to drive global standardization projects and initiatives.
- Strong results in driving team accountability, transformation, and monetary results.
- Excellent Skills in hiring and managing a team to performance targets.
- Excellent written/oral communications and analytical skills.
- Excellent interpersonal skills; ability to build, manage and influence direct reports and virtual teams.
Excellent negotiating and change management skills. - Ability to interface effectively with senior executive management and demonstrate functional disciplines/knowledge.
- Excellent influencing, consensus-building and conflict resolution skills.
- Excellent operational skills with financial/business acumen and strategic mindset.
Entity: Sales and Services