Dynacare Careers - Logistics Dispatcher (Float)

Dynacare Careers Patients and Individuals Make a Payment Preparation and Tips Preparing for My Test Before My Test During My Test After My Test Understanding Test Results Your Child’s First Blood Test Wheat and Gluten sensitivities The ABCs of Vitamin D In Your Community Caring for People Community Outreach Program Dynacare 2017–2018 Lead Charity Serving Quebec Health Solutions Prenatal Tests Digestive Conditions Paternity / Kinship QuantiFERON®-TB Testing Home Care Heart Health Services Allergy Testing Cervical Cancer/HPV Testing Hereditary Cancer Screening Heart Health Pap Test Mental Health Solutions Digestive Health Our Food Intolerance Test helps you understand what foods make a difference Learn More > Healthcare Providers and Hospitals Community Solutions Hospital Solutions Dynacare Logistics Featured Services Cancer Screening Food and Digestive Health Prenatal Testing Paternity Testing Heart Health Services Allergy Testing Cardiac Health Mental Health Solutions Tools and Resources Partner Updates - Services Partner Updates - Locations OAML Test Reporting Guidelines Choosing Your Test Plans Toxicology Interpretations Publications Hepatitis Guidelines Best Practices in Laboratory Collections Causes for Urinalysis Discrepancies Ordering and Stool Specimen Collection Instructions for Testing of GDS (Ontario Only) Interpretation of Serum Human Chorionic Gonadotropin (hCG) Results in Pregnancy eResults Get laboratory results as soon as they are available Learn More > Corporate Clients Corporate Solutions Drug Testing Services Occupational Services Corporate Wellness Services Clinical Trial Services Health and Safety Offerings Fentanyl Urine Testing Forensic Urine Chromatography Hair & Oral Fluid Drug Tests Trace Metal Analysis QuantiFERON®-TB Testing Wellness Offerings Prenatal Testing Food and Digestive Health Hereditary Cancer Screening Mental Health Solutions Tools and Resources Partner Updates - Services Partner Updates - Locations Publications Hair and Oral Fluid Simpler and more effective options for your drugs testing needs Learn More > Insurance Professionals Insurance Companies Paramedical Services APS Collection Tele-Interviews Laboratory Services Connectivity and Reporting Your Applicants Come First Communication View Evidence (ParaScan) e-Services Health Professionals HP Portal Physician APS Portal e-Services Opportunities Helpful Tools Applicants Preparing for the Exam During the Exam Accessing Results Agencies and Advisors Place Your Order Advisor Resources Health and Wellness Resources Your Applicants Come First Expect Professional Service Place an Order To place your order for Paramedical Services (PARA), Attending Physician Statements (APS) or Telephone Interviews (TI), simply select the service below. Place an Order > Dynacare Next Pathology Expertise Molecular and Cellular Dermopathology Gastrointestinal Uropathology Breast Gynecologic Prenatal Solutions Prenatal Testing Cancer Screening Cervical Cancer/HPV Colorectal Cancer Hereditary Cancer Screening Leukemia and Bone Marrow Pap Test Prostate Cancer Retinoblastoma Genetics HHT Pharmacogenetics Prenatal Testing Our genetic prenatal screening test is unique in Canada Learn More > { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-07-17", "description": "

Job Posting: Logistics Dispatcher

\u00A0

Where YOU work makes a difference.\u00A0\u00A0\u00A0\u00A0

Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It\u2019s an environment where you can grow your career in any direction you choose. We\u2019re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and\u00A0thrive.\u00A0\u00A0\u00A0\u00A0

\u00A0\u00A0\u00A0\u00A0

Are YOU our next Logistics Dispatcher?

As a\u00A0Logistics Dispatcher you are responsible for the real-time dispatching, execution, and monitoring of transportation logistics across multiple regions within a centralized dispatch model. Acting as a critical control point within operations, this role ensures the timely and efficient movement of time-sensitive medical specimens while maintaining high service standards and regulatory compliance.

Operating in a fast-paced, high-volume environment, the Dispatcher is accountable for dynamically managing routes, prioritizing STAT and scheduled requests, and proactively mitigating service risks that may impact client commitments or laboratory operations. The role requires strong decision-making, continuous situational awareness, and the ability to adapt quickly to changing operational demands.

This position plays a key role in supporting service excellence by monitoring on-time performance, optimizing route execution in real time, and serving as the primary point of contact for drivers and internal stakeholders across a multi-region and evolving national logistics network.

\u00A0

Status: 1-year full-time contract Benefits eligible (37.5 hours)

Vacancy type: Existing

Discipline:\u00A0Logistics

Shift:\u00A0This role is responsible for covering all shifts (Days, Afternoons, Evenings) in dispatch when team members are off.

Work Style: On-site

Internal Posting Deadline: August 29, 2026, at 5 PM EST

\u00A0

Why Dynacare is an amazing place for YOU:\u00A0\u00A0\u00A0\u00A0

• Join an award-winning \"Top Employer\" with meaningful and impactful career opportunities\u00A0\u00A0\u00A0\u00A0
• Access to a health and wellness benefits program that supports you and your loved ones\u00A0\u00A0\u00A0\u00A0
• Grow and thrive with a dynamic, successful company through internal mobility opportunities\u00A0\u00A0\u00A0\u00A0
• Invest in your future through RRSP match benefits and an employee stock purchase program\u00A0\u00A0\u00A0\u00A0\u00A0
• Experience a collaborative, diverse workforce that prioritizes dignity and respect for all\u00A0\u00A0\u00A0\u00A0

How YOU will make a difference:\u00A0\u00A0\u00A0\u00A0

Real-Time Dispatch & Route Coordination

• Monitor the logging in and out of drivers in real time, ensuring efficient execution of daily operations across multiple regions and escalate concerns
• Monitor active routes continuously, identifying risks to on-time performance and taking immediate corrective action with guidance from the Regional Senior Logistics Coordinator(s).
• Dynamically reassign, resequence, and adjust routes to prevent missed pickups, delays, or service disruptions
• Prioritize and manage STAT and time-sensitive requests to ensure delivery within defined service windows
• Balance competing priorities while maintaining service levels and operational flow

\u00A0

Service Performance & Operational Execution

• Proactively monitor and support on-time pickup and delivery performance, identifying and mitigating risks before service failures occur
• Maintain ongoing communication with drivers and Regional Senior Logistics Coordinators to ensure adherence to schedules, resolve issues, and provide operational guidance
• Assess and communicate realistic service expectations to internal teams and clients based on real-time conditions
• Support consistent service delivery across regions by applying standardized dispatch practices within a centralized model

\u00A0

Driver Coordination & Operational Support

• Serve as the primary point of contact for drivers, providing direction, support, and real-time updates throughout their shifts
• Communicate order changes, on-call order assignments, and critical updates clearly and effectively
• Monitor driver activity through GPS and dispatch systems to ensure route adherence and timely task completion
• Identify and escalate performance concerns, including non-compliance with processes or system usage

\u00A0

Client & Stakeholder Communication

• Receive, validate, and process client pick up requests, ensuring accuracy of all order details including timelines, service requirements, and instructions
• Communicate proactively with clients and internal stakeholders regarding service updates, delays, or constraints
• Provide clear, professional, and solution-oriented communication in time-sensitive and high-pressure situations
• Collaborate with regional leadership teams to address service challenges and support continuous improvement

\u00A0

Systems & Technology Utilization

• Utilize an integrated suite of dispatch, routing, communication, and tracking systems to support real-time logistics coordination and decision-making across multiple regions
• Leverage systems to monitor route progress, identify service risks, and execute timely adjustments to maintain on-time performance and service commitments
• Coordinate dispatch activities across platforms including:
  • Descartes Route Planner for order dispatching and sequencing
  • ShipTrack for order management, driver communication, and real-time updates
  • Geotab for GPS tracking and visibility
  • Cisco Finesse for inbound and outbound call management
  • CRM platform for accurate order intake, data validation, and service execution
• Maintain high standards of data accuracy and completeness to ensure effective routing, communication, and service delivery
• Ensure timely and accurate execution of dispatch activities within all operational systems
• Identify and report system or application issues impacting operations, drivers, or service performance in a timely manner
• Adapt to evolving technologies and system enhancements supporting the transition to a centralized, national dispatch model

\u00A0

Compliance & Risk Management

• Ensure all dispatch activities align with the Transportation of Dangerous Goods (TDG) Act and internal policies
• Monitor and reinforce adherence to operational procedures and safety requirements
• Escalate risks, delays, or incidents in accordance with established escalation protocols
• Support the integrity and security of transported materials through proper coordination and oversight

\u00A0

Process Improvement & Operational Awareness

• Identify inefficiencies or risks within routes, workflows, or processes and communicate opportunities for improvement to the Regional Management Team
• Contribute insights to support operational consistency and standardization across regions
• Maintain awareness of external factors (traffic, weather, road conditions) and adjust operations accordingly

Adapt to evolving processes and support the transition toward a centralized, national dispatch model

\u00A0

What YOU bring to the role:\u00A0\u00A0\u00A0\u00A0

Technical Skills

• Proficiency in dispatch, routing, and communication systems
• Ability to monitor and manage multiple real-time data inputs simultaneously
• Strong organizational skills with high attention to detail and accuracy
• Ability to adapt quickly to changing priorities and operational demands

\u00A0Operational & Cognitive Skills

• Strong real-time decision-making and problem-solving abilities
• High level of situational awareness and ability to anticipate service risks
• Ability to manage high workload volumes while maintaining performance standards
• Strong prioritization and time management skills under pressure

\u00A0

\u00A0Communication & Interpersonal Skills

• Clear, concise, and professional communication across all levels
• Ability to manage challenging conversations with drivers and clients effectively
• Strong collaboration skills within a team-based, fast-paced environment
• Ability to influence and guide without direct authority

\u00A0

Education and Experience:\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0

• Secondary school or equivalent education required
• Valid driver\u2019s license with clean abstract with a clear understanding of routes and geography
• 3-5 years related experience - manual dispatching
• Proficient with excel and answering emails
• Ability to multi-task and work effectively in a high-paced environment with little or no supervision
• Good telephone manners and ability to diffuse difficult situations with clients and drivers
• Ability to make difficult decisions with little or no forewarning without immediate availability to supervisors
• Good Interpersonal Skills
• Effective, clear and concise communicator who follows up on issued instructions
• Ability to work with internal departments and pressures to deliver superior service levels
• No discipline communication on file

\u00A0

Pay rate $21 per hour
The hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements.\u00A0
\u00A0

At Dynacare, we may leverage AI-powered tools in our recruitment process. AI will never reach out to our candidates directly.\u00A0

\u00A0

Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.\u00A0\u00A0\u00A0\u00A0

Dynacare has been a \u201CTop Employer\u201D for many years and there is a reason why. We are a great place to work. At Dynacare, we\u2019re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care \u2013 we would like to meet you. We hope you will join us in our journey to become Canada\u2019s health and wellness solutions leader.\u00A0\u00A0\u00A0\u00A0\u00A0

\u00A0Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.\u00A0\u00A0\u00A0In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the Dynacare Accommodation\u202FPolicy, a request for accommodation will be accepted as part of the Dynacare hiring process.\u00A0

\u00A0

", "hiringOrganization": { "@type": "Organization", "name": "Dynacare", "logo": "https:\/\/app.jobvite.com\/logo\/su5464_logo_1.png" }, "employmentType": "Permanent Full-Time (25 hours & over)", "industry": "Logistics \/ Logistique", "identifier": "o0LvAfwA", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Brampton", "addressRegion": "ON", "addressCountry": "Canada" } } ], "title": "Logistics Dispatcher (Float)", "baseSalary": { "@type": "MonetaryAmount", "currency": "", "value": { "@type": "QuantitativeValue", "minValue": "", "maxValue": "", "unitText": "" } } } Logistics Dispatcher (Float) Logistics / Logistique Brampton, ON #2026-11928 (reqID) Apply Description Position at Dynacare Job Posting: Logistics Dispatcher Where YOU work makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive. Are YOU our next Logistics Dispatcher?As a Logistics Dispatcher you are responsible for the real-time dispatching, execution, and monitoring of transportation logistics across multiple regions within a centralized dispatch model. Acting as a critical control point within operations, this role ensures the timely and efficient movement of time-sensitive medical specimens while maintaining high service standards and regulatory compliance.Operating in a fast-paced, high-volume environment, the Dispatcher is accountable for dynamically managing routes, prioritizing STAT and scheduled requests, and proactively mitigating service risks that may impact client commitments or laboratory operations. The role requires strong decision-making, continuous situational awareness, and the ability to adapt quickly to changing operational demands.This position plays a key role in supporting service excellence by monitoring on-time performance, optimizing route execution in real time, and serving as the primary point of contact for drivers and internal stakeholders across a multi-region and evolving national logistics network. Status: 1-year full-time contract Benefits eligible (37.5 hours)Vacancy type: ExistingDiscipline: LogisticsShift: This role is responsible for covering all shifts (Days, Afternoons, Evenings) in dispatch when team members are off.Work Style: On-siteInternal Posting Deadline: August 29, 2026, at 5 PM EST Why Dynacare is an amazing place for YOU: Join an award-winning "Top Employer" with meaningful and impactful career opportunities Access to a health and wellness benefits program that supports you and your loved ones Grow and thrive with a dynamic, successful company through internal mobility opportunities Invest in your future through RRSP match benefits and an employee stock purchase program Experience a collaborative, diverse workforce that prioritizes dignity and respect for all How YOU will make a difference: Real-Time Dispatch & Route CoordinationMonitor the logging in and out of drivers in real time, ensuring efficient execution of daily operations across multiple regions and escalate concernsMonitor active routes continuously, identifying risks to on-time performance and taking immediate corrective action with guidance from the Regional Senior Logistics Coordinator(s).Dynamically reassign, resequence, and adjust routes to prevent missed pickups, delays, or service disruptionsPrioritize and manage STAT and time-sensitive requests to ensure delivery within defined service windowsBalance competing priorities while maintaining service levels and operational flow Service Performance & Operational ExecutionProactively monitor and support on-time pickup and delivery performance, identifying and mitigating risks before service failures occurMaintain ongoing communication with drivers and Regional Senior Logistics Coordinators to ensure adherence to schedules, resolve issues, and provide operational guidanceAssess and communicate realistic service expectations to internal teams and clients based on real-time conditionsSupport consistent service delivery across regions by applying standardized dispatch practices within a centralized model Driver Coordination & Operational SupportServe as the primary point of contact for drivers, providing direction, support, and real-time updates throughout their shiftsCommunicate order changes, on-call order assignments, and critical updates clearly and effectivelyMonitor driver activity through GPS and dispatch systems to ensure route adherence and timely task completionIdentify and escalate performance concerns, including non-compliance with processes or system usage Client & Stakeholder CommunicationReceive, validate, and process client pick up requests, ensuring accuracy of all order details including timelines, service requirements, and instructionsCommunicate proactively with clients and internal stakeholders regarding service updates, delays, or constraintsProvide clear, professional, and solution-oriented communication in time-sensitive and high-pressure situationsCollaborate with regional leadership teams to address service challenges and support continuous improvement Systems & Technology UtilizationUtilize an integrated suite of dispatch, routing, communication, and tracking systems to support real-time logistics coordination and decision-making across multiple regionsLeverage systems to monitor route progress, identify service risks, and execute timely adjustments to maintain on-time performance and service commitmentsCoordinate dispatch activities across platforms including:Descartes Route Planner for order dispatching and sequencingShipTrack for order management, driver communication, and real-time updatesGeotab for GPS tracking and visibilityCisco Finesse for inbound and outbound call managementCRM platform for accurate order intake, data validation, and service executionMaintain high standards of data accuracy and completeness to ensure effective routing, communication, and service deliveryEnsure timely and accurate execution of dispatch activities within all operational systemsIdentify and report system or application issues impacting operations, drivers, or service performance in a timely mannerAdapt to evolving technologies and system enhancements supporting the transition to a centralized, national dispatch model Compliance & Risk ManagementEnsure all dispatch activities align with the Transportation of Dangerous Goods (TDG) Act and internal policiesMonitor and reinforce adherence to operational procedures and safety requirementsEscalate risks, delays, or incidents in accordance with established escalation protocolsSupport the integrity and security of transported materials through proper coordination and oversight Process Improvement & Operational AwarenessIdentify inefficiencies or risks within routes, workflows, or processes and communicate opportunities for improvement to the Regional Management TeamContribute insights to support operational consistency and standardization across regionsMaintain awareness of external factors (traffic, weather, road conditions) and adjust operations accordinglyAdapt to evolving processes and support the transition toward a centralized, national dispatch model What YOU bring to the role: Technical SkillsProficiency in dispatch, routing, and communication systemsAbility to monitor and manage multiple real-time data inputs simultaneouslyStrong organizational skills with high attention to detail and accuracyAbility to adapt quickly to changing priorities and operational demands Operational & Cognitive SkillsStrong real-time decision-making and problem-solving abilitiesHigh level of situational awareness and ability to anticipate service risksAbility to manage high workload volumes while maintaining performance standardsStrong prioritization and time management skills under pressure Communication & Interpersonal SkillsClear, concise, and professional communication across all levelsAbility to manage challenging conversations with drivers and clients effectivelyStrong collaboration skills within a team-based, fast-paced environmentAbility to influence and guide without direct authority Education and Experience: Secondary school or equivalent education requiredValid driver’s license with clean abstract with a clear understanding of routes and geography3-5 years related experience - manual dispatchingProficient with excel and answering emailsAbility to multi-task and work effectively in a high-paced environment with little or no supervisionGood telephone manners and ability to diffuse difficult situations with clients and driversAbility to make difficult decisions with little or no forewarning without immediate availability to supervisorsGood Interpersonal SkillsEffective, clear and concise communicator who follows up on issued instructionsAbility to work with internal departments and pressures to deliver superior service levelsNo discipline communication on file Pay rate $21 per hourThe hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements. At Dynacare, we may leverage AI-powered tools in our recruitment process. AI will never reach out to our candidates directly. Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey. Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader. Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the Dynacare Accommodation Policy, a request for accommodation will be accepted as part of the Dynacare hiring process. Apply Apply Later ← Back to Current Openings Share lang: en_US Share LinkedIn Facebook Twitter Email About Us Our Mission, Vision & Values Our Services Our History Senior Management Contact Us Contact Feedback FAQs Locations Careers Current Opportunities News and Media Backgrounder News Releases Partner Updates Licenses Quality Commitment List of Licenses Terms of Use Privacy Policy Accessibility Back To Top Powered by Jobvite

Dynacare Careers Patients and Individuals Make a Payment Preparation and Tips Preparing for My Test Before My Test During My Test After My Test Understanding Test Results Your Child’s First Blood Test Wheat and Gluten sensitivities The ABCs of Vitamin D In Your Community Caring for People Community Outreach Program Dynacare 2017–2018 Lead Charity Serving Quebec Health Solutions Prenatal Tests Digestive Conditions Paternity / Kinship QuantiFERON®-TB Testing Home Care Heart Health Services Allergy Testing Cervical Cancer/HPV Testing Hereditary Cancer Screening Heart Health Pap Test Mental Health Solutions Digestive Health Our Food Intolerance Test helps you understand what foods make a difference Learn More > Healthcare Providers and Hospitals Community Solutions Hospital Solutions Dynacare Logistics Featured Services Cancer Screening Food and Digestive Health Prenatal Testing Paternity Testing Heart Health Services Allergy Testing Cardiac Health Mental Health Solutions Tools and Resources Partner Updates - Services Partner Updates - Locations OAML Test Reporting Guidelines Choosing Your Test Plans Toxicology Interpretations Publications Hepatitis Guidelines Best Practices in Laboratory Collections Causes for Urinalysis Discrepancies Ordering and Stool Specimen Collection Instructions for Testing of GDS (Ontario Only) Interpretation of Serum Human Chorionic Gonadotropin (hCG) Results in Pregnancy eResults Get laboratory results as soon as they are available Learn More > Corporate Clients Corporate Solutions Drug Testing Services Occupational Services Corporate Wellness Services Clinical Trial Services Health and Safety Offerings Fentanyl Urine Testing Forensic Urine Chromatography Hair & Oral Fluid Drug Tests Trace Metal Analysis QuantiFERON®-TB Testing Wellness Offerings Prenatal Testing Food and Digestive Health Hereditary Cancer Screening Mental Health Solutions Tools and Resources Partner Updates - Services Partner Updates - Locations Publications Hair and Oral Fluid Simpler and more effective options for your drugs testing needs Learn More > Insurance Professionals Insurance Companies Paramedical Services APS Collection Tele-Interviews Laboratory Services Connectivity and Reporting Your Applicants Come First Communication View Evidence (ParaScan) e-Services Health Professionals HP Portal Physician APS Portal e-Services Opportunities Helpful Tools Applicants Preparing for the Exam During the Exam Accessing Results Agencies and Advisors Place Your Order Advisor Resources Health and Wellness Resources Your Applicants Come First Expect Professional Service Place an Order To place your order for Paramedical Services (PARA), Attending Physician Statements (APS) or Telephone Interviews (TI), simply select the service below. Place an Order > Dynacare Next Pathology Expertise Molecular and Cellular Dermopathology Gastrointestinal Uropathology Breast Gynecologic Prenatal Solutions Prenatal Testing Cancer Screening Cervical Cancer/HPV Colorectal Cancer Hereditary Cancer Screening Leukemia and Bone Marrow Pap Test Prostate Cancer Retinoblastoma Genetics HHT Pharmacogenetics Prenatal Testing Our genetic prenatal screening test is unique in Canada Learn More > { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-07-17", "description": "

Job Posting: Logistics Dispatcher

\u00A0

Where YOU work makes a difference.\u00A0\u00A0\u00A0\u00A0

Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It\u2019s an environment where you can grow your career in any direction you choose. We\u2019re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and\u00A0thrive.\u00A0\u00A0\u00A0\u00A0

\u00A0\u00A0\u00A0\u00A0

Are YOU our next Logistics Dispatcher?

As a\u00A0Logistics Dispatcher you are responsible for the real-time dispatching, execution, and monitoring of transportation logistics across multiple regions within a centralized dispatch model. Acting as a critical control point within operations, this role ensures the timely and efficient movement of time-sensitive medical specimens while maintaining high service standards and regulatory compliance.

Operating in a fast-paced, high-volume environment, the Dispatcher is accountable for dynamically managing routes, prioritizing STAT and scheduled requests, and proactively mitigating service risks that may impact client commitments or laboratory operations. The role requires strong decision-making, continuous situational awareness, and the ability to adapt quickly to changing operational demands.

This position plays a key role in supporting service excellence by monitoring on-time performance, optimizing route execution in real time, and serving as the primary point of contact for drivers and internal stakeholders across a multi-region and evolving national logistics network.

\u00A0

Status: 1-year full-time contract Benefits eligible (37.5 hours)

Vacancy type: Existing

Discipline:\u00A0Logistics

Shift:\u00A0This role is responsible for covering all shifts (Days, Afternoons, Evenings) in dispatch when team members are off.

Work Style: On-site

Internal Posting Deadline: August 29, 2026, at 5 PM EST

\u00A0

Why Dynacare is an amazing place for YOU:\u00A0\u00A0\u00A0\u00A0

• Join an award-winning \"Top Employer\" with meaningful and impactful career opportunities\u00A0\u00A0\u00A0\u00A0
• Access to a health and wellness benefits program that supports you and your loved ones\u00A0\u00A0\u00A0\u00A0
• Grow and thrive with a dynamic, successful company through internal mobility opportunities\u00A0\u00A0\u00A0\u00A0
• Invest in your future through RRSP match benefits and an employee stock purchase program\u00A0\u00A0\u00A0\u00A0\u00A0
• Experience a collaborative, diverse workforce that prioritizes dignity and respect for all\u00A0\u00A0\u00A0\u00A0

How YOU will make a difference:\u00A0\u00A0\u00A0\u00A0

Real-Time Dispatch & Route Coordination

• Monitor the logging in and out of drivers in real time, ensuring efficient execution of daily operations across multiple regions and escalate concerns
• Monitor active routes continuously, identifying risks to on-time performance and taking immediate corrective action with guidance from the Regional Senior Logistics Coordinator(s).
• Dynamically reassign, resequence, and adjust routes to prevent missed pickups, delays, or service disruptions
• Prioritize and manage STAT and time-sensitive requests to ensure delivery within defined service windows
• Balance competing priorities while maintaining service levels and operational flow

\u00A0

Service Performance & Operational Execution

• Proactively monitor and support on-time pickup and delivery performance, identifying and mitigating risks before service failures occur
• Maintain ongoing communication with drivers and Regional Senior Logistics Coordinators to ensure adherence to schedules, resolve issues, and provide operational guidance
• Assess and communicate realistic service expectations to internal teams and clients based on real-time conditions
• Support consistent service delivery across regions by applying standardized dispatch practices within a centralized model

\u00A0

Driver Coordination & Operational Support

• Serve as the primary point of contact for drivers, providing direction, support, and real-time updates throughout their shifts
• Communicate order changes, on-call order assignments, and critical updates clearly and effectively
• Monitor driver activity through GPS and dispatch systems to ensure route adherence and timely task completion
• Identify and escalate performance concerns, including non-compliance with processes or system usage

\u00A0

Client & Stakeholder Communication

• Receive, validate, and process client pick up requests, ensuring accuracy of all order details including timelines, service requirements, and instructions
• Communicate proactively with clients and internal stakeholders regarding service updates, delays, or constraints
• Provide clear, professional, and solution-oriented communication in time-sensitive and high-pressure situations
• Collaborate with regional leadership teams to address service challenges and support continuous improvement

\u00A0

Systems & Technology Utilization

• Utilize an integrated suite of dispatch, routing, communication, and tracking systems to support real-time logistics coordination and decision-making across multiple regions
• Leverage systems to monitor route progress, identify service risks, and execute timely adjustments to maintain on-time performance and service commitments
• Coordinate dispatch activities across platforms including:
  • Descartes Route Planner for order dispatching and sequencing
  • ShipTrack for order management, driver communication, and real-time updates
  • Geotab for GPS tracking and visibility
  • Cisco Finesse for inbound and outbound call management
  • CRM platform for accurate order intake, data validation, and service execution
• Maintain high standards of data accuracy and completeness to ensure effective routing, communication, and service delivery
• Ensure timely and accurate execution of dispatch activities within all operational systems
• Identify and report system or application issues impacting operations, drivers, or service performance in a timely manner
• Adapt to evolving technologies and system enhancements supporting the transition to a centralized, national dispatch model

\u00A0

Compliance & Risk Management

• Ensure all dispatch activities align with the Transportation of Dangerous Goods (TDG) Act and internal policies
• Monitor and reinforce adherence to operational procedures and safety requirements
• Escalate risks, delays, or incidents in accordance with established escalation protocols
• Support the integrity and security of transported materials through proper coordination and oversight

\u00A0

Process Improvement & Operational Awareness

• Identify inefficiencies or risks within routes, workflows, or processes and communicate opportunities for improvement to the Regional Management Team
• Contribute insights to support operational consistency and standardization across regions
• Maintain awareness of external factors (traffic, weather, road conditions) and adjust operations accordingly

Adapt to evolving processes and support the transition toward a centralized, national dispatch model

\u00A0

What YOU bring to the role:\u00A0\u00A0\u00A0\u00A0

Technical Skills

• Proficiency in dispatch, routing, and communication systems
• Ability to monitor and manage multiple real-time data inputs simultaneously
• Strong organizational skills with high attention to detail and accuracy
• Ability to adapt quickly to changing priorities and operational demands

\u00A0Operational & Cognitive Skills

• Strong real-time decision-making and problem-solving abilities
• High level of situational awareness and ability to anticipate service risks
• Ability to manage high workload volumes while maintaining performance standards
• Strong prioritization and time management skills under pressure

\u00A0

\u00A0Communication & Interpersonal Skills

• Clear, concise, and professional communication across all levels
• Ability to manage challenging conversations with drivers and clients effectively
• Strong collaboration skills within a team-based, fast-paced environment
• Ability to influence and guide without direct authority

\u00A0

Education and Experience:\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0

• Secondary school or equivalent education required
• Valid driver\u2019s license with clean abstract with a clear understanding of routes and geography
• 3-5 years related experience - manual dispatching
• Proficient with excel and answering emails
• Ability to multi-task and work effectively in a high-paced environment with little or no supervision
• Good telephone manners and ability to diffuse difficult situations with clients and drivers
• Ability to make difficult decisions with little or no forewarning without immediate availability to supervisors
• Good Interpersonal Skills
• Effective, clear and concise communicator who follows up on issued instructions
• Ability to work with internal departments and pressures to deliver superior service levels
• No discipline communication on file

\u00A0

Pay rate $21 per hour
The hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements.\u00A0
\u00A0

At Dynacare, we may leverage AI-powered tools in our recruitment process. AI will never reach out to our candidates directly.\u00A0

\u00A0

Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.\u00A0\u00A0\u00A0\u00A0

Dynacare has been a \u201CTop Employer\u201D for many years and there is a reason why. We are a great place to work. At Dynacare, we\u2019re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care \u2013 we would like to meet you. We hope you will join us in our journey to become Canada\u2019s health and wellness solutions leader.\u00A0\u00A0\u00A0\u00A0\u00A0

\u00A0Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.\u00A0\u00A0\u00A0In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the Dynacare Accommodation\u202FPolicy, a request for accommodation will be accepted as part of the Dynacare hiring process.\u00A0

\u00A0

", "hiringOrganization": { "@type": "Organization", "name": "Dynacare", "logo": "https:\/\/app.jobvite.com\/logo\/su5464_logo_1.png" }, "employmentType": "Permanent Full-Time (25 hours & over)", "industry": "Logistics \/ Logistique", "identifier": "o0LvAfwA", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Brampton", "addressRegion": "ON", "addressCountry": "Canada" } } ], "title": "Logistics Dispatcher (Float)", "baseSalary": { "@type": "MonetaryAmount", "currency": "", "value": { "@type": "QuantitativeValue", "minValue": "", "maxValue": "", "unitText": "" } } } Logistics Dispatcher (Float) Logistics / Logistique Brampton, ON #2026-11928 (reqID) Apply Description Position at Dynacare Job Posting: Logistics Dispatcher Where YOU work makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive. Are YOU our next Logistics Dispatcher?As a Logistics Dispatcher you are responsible for the real-time dispatching, execution, and monitoring of transportation logistics across multiple regions within a centralized dispatch model. Acting as a critical control point within operations, this role ensures the timely and efficient movement of time-sensitive medical specimens while maintaining high service standards and regulatory compliance.Operating in a fast-paced, high-volume environment, the Dispatcher is accountable for dynamically managing routes, prioritizing STAT and scheduled requests, and proactively mitigating service risks that may impact client commitments or laboratory operations. The role requires strong decision-making, continuous situational awareness, and the ability to adapt quickly to changing operational demands.This position plays a key role in supporting service excellence by monitoring on-time performance, optimizing route execution in real time, and serving as the primary point of contact for drivers and internal stakeholders across a multi-region and evolving national logistics network. Status: 1-year full-time contract Benefits eligible (37.5 hours)Vacancy type: ExistingDiscipline: LogisticsShift: This role is responsible for covering all shifts (Days, Afternoons, Evenings) in dispatch when team members are off.Work Style: On-siteInternal Posting Deadline: August 29, 2026, at 5 PM EST Why Dynacare is an amazing place for YOU: Join an award-winning "Top Employer" with meaningful and impactful career opportunities Access to a health and wellness benefits program that supports you and your loved ones Grow and thrive with a dynamic, successful company through internal mobility opportunities Invest in your future through RRSP match benefits and an employee stock purchase program Experience a collaborative, diverse workforce that prioritizes dignity and respect for all How YOU will make a difference: Real-Time Dispatch & Route CoordinationMonitor the logging in and out of drivers in real time, ensuring efficient execution of daily operations across multiple regions and escalate concernsMonitor active routes continuously, identifying risks to on-time performance and taking immediate corrective action with guidance from the Regional Senior Logistics Coordinator(s).Dynamically reassign, resequence, and adjust routes to prevent missed pickups, delays, or service disruptionsPrioritize and manage STAT and time-sensitive requests to ensure delivery within defined service windowsBalance competing priorities while maintaining service levels and operational flow Service Performance & Operational ExecutionProactively monitor and support on-time pickup and delivery performance, identifying and mitigating risks before service failures occurMaintain ongoing communication with drivers and Regional Senior Logistics Coordinators to ensure adherence to schedules, resolve issues, and provide operational guidanceAssess and communicate realistic service expectations to internal teams and clients based on real-time conditionsSupport consistent service delivery across regions by applying standardized dispatch practices within a centralized model Driver Coordination & Operational SupportServe as the primary point of contact for drivers, providing direction, support, and real-time updates throughout their shiftsCommunicate order changes, on-call order assignments, and critical updates clearly and effectivelyMonitor driver activity through GPS and dispatch systems to ensure route adherence and timely task completionIdentify and escalate performance concerns, including non-compliance with processes or system usage Client & Stakeholder CommunicationReceive, validate, and process client pick up requests, ensuring accuracy of all order details including timelines, service requirements, and instructionsCommunicate proactively with clients and internal stakeholders regarding service updates, delays, or constraintsProvide clear, professional, and solution-oriented communication in time-sensitive and high-pressure situationsCollaborate with regional leadership teams to address service challenges and support continuous improvement Systems & Technology UtilizationUtilize an integrated suite of dispatch, routing, communication, and tracking systems to support real-time logistics coordination and decision-making across multiple regionsLeverage systems to monitor route progress, identify service risks, and execute timely adjustments to maintain on-time performance and service commitmentsCoordinate dispatch activities across platforms including:Descartes Route Planner for order dispatching and sequencingShipTrack for order management, driver communication, and real-time updatesGeotab for GPS tracking and visibilityCisco Finesse for inbound and outbound call managementCRM platform for accurate order intake, data validation, and service executionMaintain high standards of data accuracy and completeness to ensure effective routing, communication, and service deliveryEnsure timely and accurate execution of dispatch activities within all operational systemsIdentify and report system or application issues impacting operations, drivers, or service performance in a timely mannerAdapt to evolving technologies and system enhancements supporting the transition to a centralized, national dispatch model Compliance & Risk ManagementEnsure all dispatch activities align with the Transportation of Dangerous Goods (TDG) Act and internal policiesMonitor and reinforce adherence to operational procedures and safety requirementsEscalate risks, delays, or incidents in accordance with established escalation protocolsSupport the integrity and security of transported materials through proper coordination and oversight Process Improvement & Operational AwarenessIdentify inefficiencies or risks within routes, workflows, or processes and communicate opportunities for improvement to the Regional Management TeamContribute insights to support operational consistency and standardization across regionsMaintain awareness of external factors (traffic, weather, road conditions) and adjust operations accordinglyAdapt to evolving processes and support the transition toward a centralized, national dispatch model What YOU bring to the role: Technical SkillsProficiency in dispatch, routing, and communication systemsAbility to monitor and manage multiple real-time data inputs simultaneouslyStrong organizational skills with high attention to detail and accuracyAbility to adapt quickly to changing priorities and operational demands Operational & Cognitive SkillsStrong real-time decision-making and problem-solving abilitiesHigh level of situational awareness and ability to anticipate service risksAbility to manage high workload volumes while maintaining performance standardsStrong prioritization and time management skills under pressure Communication & Interpersonal SkillsClear, concise, and professional communication across all levelsAbility to manage challenging conversations with drivers and clients effectivelyStrong collaboration skills within a team-based, fast-paced environmentAbility to influence and guide without direct authority Education and Experience: Secondary school or equivalent education requiredValid driver’s license with clean abstract with a clear understanding of routes and geography3-5 years related experience - manual dispatchingProficient with excel and answering emailsAbility to multi-task and work effectively in a high-paced environment with little or no supervisionGood telephone manners and ability to diffuse difficult situations with clients and driversAbility to make difficult decisions with little or no forewarning without immediate availability to supervisorsGood Interpersonal SkillsEffective, clear and concise communicator who follows up on issued instructionsAbility to work with internal departments and pressures to deliver superior service levelsNo discipline communication on file Pay rate $21 per hourThe hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements. At Dynacare, we may leverage AI-powered tools in our recruitment process. AI will never reach out to our candidates directly. Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey. Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader. Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the Dynacare Accommodation Policy, a request for accommodation will be accepted as part of the Dynacare hiring process. Apply Apply Later ← Back to Current Openings Share lang: en_US Share LinkedIn Facebook Twitter Email About Us Our Mission, Vision & Values Our Services Our History Senior Management Contact Us Contact Feedback FAQs Locations Careers Current Opportunities News and Media Backgrounder News Releases Partner Updates Licenses Quality Commitment List of Licenses Terms of Use Privacy Policy Accessibility Back To Top Powered by Jobvite

Dynacare Careers Patients and Individuals Make a Payment Preparation and Tips Preparing for My Test Before My Test During My Test After My Test Understanding Test Results Your Child’s First Blood Test Wheat and Gluten sensitivities The ABCs of Vitamin D In Your Community Caring for People Community Outreach Program Dynacare 2017–2018 Lead Charity Serving Quebec Health Solutions Prenatal Tests Digestive Conditions Paternity / Kinship QuantiFERON®-TB Testing Home Care Heart Health Services Allergy Testing Cervical Cancer/HPV Testing Hereditary Cancer Screening Heart Health Pap Test Mental Health Solutions Digestive Health Our Food Intolerance Test helps you understand what foods make a difference Learn More > Healthcare Providers and Hospitals Community Solutions Hospital Solutions Dynacare Logistics Featured Services Cancer Screening Food and Digestive Health Prenatal Testing Paternity Testing Heart Health Services Allergy Testing Cardiac Health Mental Health Solutions Tools and Resources Partner Updates - Services Partner Updates - Locations OAML Test Reporting Guidelines Choosing Your Test Plans Toxicology Interpretations Publications Hepatitis Guidelines Best Practices in Laboratory Collections Causes for Urinalysis Discrepancies Ordering and Stool Specimen Collection Instructions for Testing of GDS (Ontario Only) Interpretation of Serum Human Chorionic Gonadotropin (hCG) Results in Pregnancy eResults Get laboratory results as soon as they are available Learn More > Corporate Clients Corporate Solutions Drug Testing Services Occupational Services Corporate Wellness Services Clinical Trial Services Health and Safety Offerings Fentanyl Urine Testing Forensic Urine Chromatography Hair & Oral Fluid Drug Tests Trace Metal Analysis QuantiFERON®-TB Testing Wellness Offerings Prenatal Testing Food and Digestive Health Hereditary Cancer Screening Mental Health Solutions Tools and Resources Partner Updates - Services Partner Updates - Locations Publications Hair and Oral Fluid Simpler and more effective options for your drugs testing needs Learn More > Insurance Professionals Insurance Companies Paramedical Services APS Collection Tele-Interviews Laboratory Services Connectivity and Reporting Your Applicants Come First Communication View Evidence (ParaScan) e-Services Health Professionals HP Portal Physician APS Portal e-Services Opportunities Helpful Tools Applicants Preparing for the Exam During the Exam Accessing Results Agencies and Advisors Place Your Order Advisor Resources Health and Wellness Resources Your Applicants Come First Expect Professional Service Place an Order To place your order for Paramedical Services (PARA), Attending Physician Statements (APS) or Telephone Interviews (TI), simply select the service below. Place an Order > Dynacare Next Pathology Expertise Molecular and Cellular Dermopathology Gastrointestinal Uropathology Breast Gynecologic Prenatal Solutions Prenatal Testing Cancer Screening Cervical Cancer/HPV Colorectal Cancer Hereditary Cancer Screening Leukemia and Bone Marrow Pap Test Prostate Cancer Retinoblastoma Genetics HHT Pharmacogenetics Prenatal Testing Our genetic prenatal screening test is unique in Canada Learn More > { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-07-17", "description": "

Job Posting: Logistics Dispatcher

\u00A0

Where YOU work makes a difference.\u00A0\u00A0\u00A0\u00A0

Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It\u2019s an environment where you can grow your career in any direction you choose. We\u2019re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and\u00A0thrive.\u00A0\u00A0\u00A0\u00A0

\u00A0\u00A0\u00A0\u00A0

Are YOU our next Logistics Dispatcher?

As a\u00A0Logistics Dispatcher you are responsible for the real-time dispatching, execution, and monitoring of transportation logistics across multiple regions within a centralized dispatch model. Acting as a critical control point within operations, this role ensures the timely and efficient movement of time-sensitive medical specimens while maintaining high service standards and regulatory compliance.

Operating in a fast-paced, high-volume environment, the Dispatcher is accountable for dynamically managing routes, prioritizing STAT and scheduled requests, and proactively mitigating service risks that may impact client commitments or laboratory operations. The role requires strong decision-making, continuous situational awareness, and the ability to adapt quickly to changing operational demands.

This position plays a key role in supporting service excellence by monitoring on-time performance, optimizing route execution in real time, and serving as the primary point of contact for drivers and internal stakeholders across a multi-region and evolving national logistics network.

\u00A0

Status: 1-year full-time contract Benefits eligible (37.5 hours)

Vacancy type: Existing

Discipline:\u00A0Logistics

Shift:\u00A0This role is responsible for covering all shifts (Days, Afternoons, Evenings) in dispatch when team members are off.

Work Style: On-site

Internal Posting Deadline: August 29, 2026, at 5 PM EST

\u00A0

Why Dynacare is an amazing place for YOU:\u00A0\u00A0\u00A0\u00A0

• Join an award-winning \"Top Employer\" with meaningful and impactful career opportunities\u00A0\u00A0\u00A0\u00A0
• Access to a health and wellness benefits program that supports you and your loved ones\u00A0\u00A0\u00A0\u00A0
• Grow and thrive with a dynamic, successful company through internal mobility opportunities\u00A0\u00A0\u00A0\u00A0
• Invest in your future through RRSP match benefits and an employee stock purchase program\u00A0\u00A0\u00A0\u00A0\u00A0
• Experience a collaborative, diverse workforce that prioritizes dignity and respect for all\u00A0\u00A0\u00A0\u00A0

How YOU will make a difference:\u00A0\u00A0\u00A0\u00A0

Real-Time Dispatch & Route Coordination

• Monitor the logging in and out of drivers in real time, ensuring efficient execution of daily operations across multiple regions and escalate concerns
• Monitor active routes continuously, identifying risks to on-time performance and taking immediate corrective action with guidance from the Regional Senior Logistics Coordinator(s).
• Dynamically reassign, resequence, and adjust routes to prevent missed pickups, delays, or service disruptions
• Prioritize and manage STAT and time-sensitive requests to ensure delivery within defined service windows
• Balance competing priorities while maintaining service levels and operational flow

\u00A0

Service Performance & Operational Execution

• Proactively monitor and support on-time pickup and delivery performance, identifying and mitigating risks before service failures occur
• Maintain ongoing communication with drivers and Regional Senior Logistics Coordinators to ensure adherence to schedules, resolve issues, and provide operational guidance
• Assess and communicate realistic service expectations to internal teams and clients based on real-time conditions
• Support consistent service delivery across regions by applying standardized dispatch practices within a centralized model

\u00A0

Driver Coordination & Operational Support

• Serve as the primary point of contact for drivers, providing direction, support, and real-time updates throughout their shifts
• Communicate order changes, on-call order assignments, and critical updates clearly and effectively
• Monitor driver activity through GPS and dispatch systems to ensure route adherence and timely task completion
• Identify and escalate performance concerns, including non-compliance with processes or system usage

\u00A0

Client & Stakeholder Communication

• Receive, validate, and process client pick up requests, ensuring accuracy of all order details including timelines, service requirements, and instructions
• Communicate proactively with clients and internal stakeholders regarding service updates, delays, or constraints
• Provide clear, professional, and solution-oriented communication in time-sensitive and high-pressure situations
• Collaborate with regional leadership teams to address service challenges and support continuous improvement

\u00A0

Systems & Technology Utilization

• Utilize an integrated suite of dispatch, routing, communication, and tracking systems to support real-time logistics coordination and decision-making across multiple regions
• Leverage systems to monitor route progress, identify service risks, and execute timely adjustments to maintain on-time performance and service commitments
• Coordinate dispatch activities across platforms including:
  • Descartes Route Planner for order dispatching and sequencing
  • ShipTrack for order management, driver communication, and real-time updates
  • Geotab for GPS tracking and visibility
  • Cisco Finesse for inbound and outbound call management
  • CRM platform for accurate order intake, data validation, and service execution
• Maintain high standards of data accuracy and completeness to ensure effective routing, communication, and service delivery
• Ensure timely and accurate execution of dispatch activities within all operational systems
• Identify and report system or application issues impacting operations, drivers, or service performance in a timely manner
• Adapt to evolving technologies and system enhancements supporting the transition to a centralized, national dispatch model

\u00A0

Compliance & Risk Management

• Ensure all dispatch activities align with the Transportation of Dangerous Goods (TDG) Act and internal policies
• Monitor and reinforce adherence to operational procedures and safety requirements
• Escalate risks, delays, or incidents in accordance with established escalation protocols
• Support the integrity and security of transported materials through proper coordination and oversight

\u00A0

Process Improvement & Operational Awareness

• Identify inefficiencies or risks within routes, workflows, or processes and communicate opportunities for improvement to the Regional Management Team
• Contribute insights to support operational consistency and standardization across regions
• Maintain awareness of external factors (traffic, weather, road conditions) and adjust operations accordingly

Adapt to evolving processes and support the transition toward a centralized, national dispatch model

\u00A0

What YOU bring to the role:\u00A0\u00A0\u00A0\u00A0

Technical Skills

• Proficiency in dispatch, routing, and communication systems
• Ability to monitor and manage multiple real-time data inputs simultaneously
• Strong organizational skills with high attention to detail and accuracy
• Ability to adapt quickly to changing priorities and operational demands

\u00A0Operational & Cognitive Skills

• Strong real-time decision-making and problem-solving abilities
• High level of situational awareness and ability to anticipate service risks
• Ability to manage high workload volumes while maintaining performance standards
• Strong prioritization and time management skills under pressure

\u00A0

\u00A0Communication & Interpersonal Skills

• Clear, concise, and professional communication across all levels
• Ability to manage challenging conversations with drivers and clients effectively
• Strong collaboration skills within a team-based, fast-paced environment
• Ability to influence and guide without direct authority

\u00A0

Education and Experience:\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0

• Secondary school or equivalent education required
• Valid driver\u2019s license with clean abstract with a clear understanding of routes and geography
• 3-5 years related experience - manual dispatching
• Proficient with excel and answering emails
• Ability to multi-task and work effectively in a high-paced environment with little or no supervision
• Good telephone manners and ability to diffuse difficult situations with clients and drivers
• Ability to make difficult decisions with little or no forewarning without immediate availability to supervisors
• Good Interpersonal Skills
• Effective, clear and concise communicator who follows up on issued instructions
• Ability to work with internal departments and pressures to deliver superior service levels
• No discipline communication on file

\u00A0

Pay rate $21 per hour
The hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements.\u00A0
\u00A0

At Dynacare, we may leverage AI-powered tools in our recruitment process. AI will never reach out to our candidates directly.\u00A0

\u00A0

Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.\u00A0\u00A0\u00A0\u00A0

Dynacare has been a \u201CTop Employer\u201D for many years and there is a reason why. We are a great place to work. At Dynacare, we\u2019re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care \u2013 we would like to meet you. We hope you will join us in our journey to become Canada\u2019s health and wellness solutions leader.\u00A0\u00A0\u00A0\u00A0\u00A0

\u00A0Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.\u00A0\u00A0\u00A0In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the Dynacare Accommodation\u202FPolicy, a request for accommodation will be accepted as part of the Dynacare hiring process.\u00A0

\u00A0

", "hiringOrganization": { "@type": "Organization", "name": "Dynacare", "logo": "https:\/\/app.jobvite.com\/logo\/su5464_logo_1.png" }, "employmentType": "Permanent Full-Time (25 hours & over)", "industry": "Logistics \/ Logistique", "identifier": "o0LvAfwA", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Brampton", "addressRegion": "ON", "addressCountry": "Canada" } } ], "title": "Logistics Dispatcher (Float)", "baseSalary": { "@type": "MonetaryAmount", "currency": "", "value": { "@type": "QuantitativeValue", "minValue": "", "maxValue": "", "unitText": "" } } } Logistics Dispatcher (Float) Logistics / Logistique Brampton, ON #2026-11928 (reqID) Apply Description Position at Dynacare Job Posting: Logistics Dispatcher Where YOU work makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive. Are YOU our next Logistics Dispatcher?As a Logistics Dispatcher you are responsible for the real-time dispatching, execution, and monitoring of transportation logistics across multiple regions within a centralized dispatch model. Acting as a critical control point within operations, this role ensures the timely and efficient movement of time-sensitive medical specimens while maintaining high service standards and regulatory compliance.Operating in a fast-paced, high-volume environment, the Dispatcher is accountable for dynamically managing routes, prioritizing STAT and scheduled requests, and proactively mitigating service risks that may impact client commitments or laboratory operations. The role requires strong decision-making, continuous situational awareness, and the ability to adapt quickly to changing operational demands.This position plays a key role in supporting service excellence by monitoring on-time performance, optimizing route execution in real time, and serving as the primary point of contact for drivers and internal stakeholders across a multi-region and evolving national logistics network. Status: 1-year full-time contract Benefits eligible (37.5 hours)Vacancy type: ExistingDiscipline: LogisticsShift: This role is responsible for covering all shifts (Days, Afternoons, Evenings) in dispatch when team members are off.Work Style: On-siteInternal Posting Deadline: August 29, 2026, at 5 PM EST Why Dynacare is an amazing place for YOU: Join an award-winning "Top Employer" with meaningful and impactful career opportunities Access to a health and wellness benefits program that supports you and your loved ones Grow and thrive with a dynamic, successful company through internal mobility opportunities Invest in your future through RRSP match benefits and an employee stock purchase program Experience a collaborative, diverse workforce that prioritizes dignity and respect for all How YOU will make a difference: Real-Time Dispatch & Route CoordinationMonitor the logging in and out of drivers in real time, ensuring efficient execution of daily operations across multiple regions and escalate concernsMonitor active routes continuously, identifying risks to on-time performance and taking immediate corrective action with guidance from the Regional Senior Logistics Coordinator(s).Dynamically reassign, resequence, and adjust routes to prevent missed pickups, delays, or service disruptionsPrioritize and manage STAT and time-sensitive requests to ensure delivery within defined service windowsBalance competing priorities while maintaining service levels and operational flow Service Performance & Operational ExecutionProactively monitor and support on-time pickup and delivery performance, identifying and mitigating risks before service failures occurMaintain ongoing communication with drivers and Regional Senior Logistics Coordinators to ensure adherence to schedules, resolve issues, and provide operational guidanceAssess and communicate realistic service expectations to internal teams and clients based on real-time conditionsSupport consistent service delivery across regions by applying standardized dispatch practices within a centralized model Driver Coordination & Operational SupportServe as the primary point of contact for drivers, providing direction, support, and real-time updates throughout their shiftsCommunicate order changes, on-call order assignments, and critical updates clearly and effectivelyMonitor driver activity through GPS and dispatch systems to ensure route adherence and timely task completionIdentify and escalate performance concerns, including non-compliance with processes or system usage Client & Stakeholder CommunicationReceive, validate, and process client pick up requests, ensuring accuracy of all order details including timelines, service requirements, and instructionsCommunicate proactively with clients and internal stakeholders regarding service updates, delays, or constraintsProvide clear, professional, and solution-oriented communication in time-sensitive and high-pressure situationsCollaborate with regional leadership teams to address service challenges and support continuous improvement Systems & Technology UtilizationUtilize an integrated suite of dispatch, routing, communication, and tracking systems to support real-time logistics coordination and decision-making across multiple regionsLeverage systems to monitor route progress, identify service risks, and execute timely adjustments to maintain on-time performance and service commitmentsCoordinate dispatch activities across platforms including:Descartes Route Planner for order dispatching and sequencingShipTrack for order management, driver communication, and real-time updatesGeotab for GPS tracking and visibilityCisco Finesse for inbound and outbound call managementCRM platform for accurate order intake, data validation, and service executionMaintain high standards of data accuracy and completeness to ensure effective routing, communication, and service deliveryEnsure timely and accurate execution of dispatch activities within all operational systemsIdentify and report system or application issues impacting operations, drivers, or service performance in a timely mannerAdapt to evolving technologies and system enhancements supporting the transition to a centralized, national dispatch model Compliance & Risk ManagementEnsure all dispatch activities align with the Transportation of Dangerous Goods (TDG) Act and internal policiesMonitor and reinforce adherence to operational procedures and safety requirementsEscalate risks, delays, or incidents in accordance with established escalation protocolsSupport the integrity and security of transported materials through proper coordination and oversight Process Improvement & Operational AwarenessIdentify inefficiencies or risks within routes, workflows, or processes and communicate opportunities for improvement to the Regional Management TeamContribute insights to support operational consistency and standardization across regionsMaintain awareness of external factors (traffic, weather, road conditions) and adjust operations accordinglyAdapt to evolving processes and support the transition toward a centralized, national dispatch model What YOU bring to the role: Technical SkillsProficiency in dispatch, routing, and communication systemsAbility to monitor and manage multiple real-time data inputs simultaneouslyStrong organizational skills with high attention to detail and accuracyAbility to adapt quickly to changing priorities and operational demands Operational & Cognitive SkillsStrong real-time decision-making and problem-solving abilitiesHigh level of situational awareness and ability to anticipate service risksAbility to manage high workload volumes while maintaining performance standardsStrong prioritization and time management skills under pressure Communication & Interpersonal SkillsClear, concise, and professional communication across all levelsAbility to manage challenging conversations with drivers and clients effectivelyStrong collaboration skills within a team-based, fast-paced environmentAbility to influence and guide without direct authority Education and Experience: Secondary school or equivalent education requiredValid driver’s license with clean abstract with a clear understanding of routes and geography3-5 years related experience - manual dispatchingProficient with excel and answering emailsAbility to multi-task and work effectively in a high-paced environment with little or no supervisionGood telephone manners and ability to diffuse difficult situations with clients and driversAbility to make difficult decisions with little or no forewarning without immediate availability to supervisorsGood Interpersonal SkillsEffective, clear and concise communicator who follows up on issued instructionsAbility to work with internal departments and pressures to deliver superior service levelsNo discipline communication on file Pay rate $21 per hourThe hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements. At Dynacare, we may leverage AI-powered tools in our recruitment process. AI will never reach out to our candidates directly. Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey. Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader. Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the Dynacare Accommodation Policy, a request for accommodation will be accepted as part of the Dynacare hiring process. Apply Apply Later ← Back to Current Openings Share lang: en_US Share LinkedIn Facebook Twitter Email About Us Our Mission, Vision & Values Our Services Our History Senior Management Contact Us Contact Feedback FAQs Locations Careers Current Opportunities News and Media Backgrounder News Releases Partner Updates Licenses Quality Commitment List of Licenses Terms of Use Privacy Policy Accessibility Back To Top Powered by Jobvite

{ "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-07-17", "description": "

Job Posting: Logistics Dispatcher

\u00A0

Where YOU work makes a difference.\u00A0\u00A0\u00A0\u00A0

Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It\u2019s an environment where you can grow your career in any direction you choose. We\u2019re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and\u00A0thrive.\u00A0\u00A0\u00A0\u00A0

\u00A0\u00A0\u00A0\u00A0

Are YOU our next Logistics Dispatcher?

As a\u00A0Logistics Dispatcher you are responsible for the real-time dispatching, execution, and monitoring of transportation logistics across multiple regions within a centralized dispatch model. Acting as a critical control point within operations, this role ensures the timely and efficient movement of time-sensitive medical specimens while maintaining high service standards and regulatory compliance.

Operating in a fast-paced, high-volume environment, the Dispatcher is accountable for dynamically managing routes, prioritizing STAT and scheduled requests, and proactively mitigating service risks that may impact client commitments or laboratory operations. The role requires strong decision-making, continuous situational awareness, and the ability to adapt quickly to changing operational demands.

This position plays a key role in supporting service excellence by monitoring on-time performance, optimizing route execution in real time, and serving as the primary point of contact for drivers and internal stakeholders across a multi-region and evolving national logistics network.

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Status: 1-year full-time contract Benefits eligible (37.5 hours)

Vacancy type: Existing

Discipline:\u00A0Logistics

Shift:\u00A0This role is responsible for covering all shifts (Days, Afternoons, Evenings) in dispatch when team members are off.

Work Style: On-site

Internal Posting Deadline: August 29, 2026, at 5 PM EST

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Why Dynacare is an amazing place for YOU:\u00A0\u00A0\u00A0\u00A0

• Join an award-winning \"Top Employer\" with meaningful and impactful career opportunities\u00A0\u00A0\u00A0\u00A0
• Access to a health and wellness benefits program that supports you and your loved ones\u00A0\u00A0\u00A0\u00A0
• Grow and thrive with a dynamic, successful company through internal mobility opportunities\u00A0\u00A0\u00A0\u00A0
• Invest in your future through RRSP match benefits and an employee stock purchase program\u00A0\u00A0\u00A0\u00A0\u00A0
• Experience a collaborative, diverse workforce that prioritizes dignity and respect for all\u00A0\u00A0\u00A0\u00A0

How YOU will make a difference:\u00A0\u00A0\u00A0\u00A0

Real-Time Dispatch & Route Coordination

• Monitor the logging in and out of drivers in real time, ensuring efficient execution of daily operations across multiple regions and escalate concerns
• Monitor active routes continuously, identifying risks to on-time performance and taking immediate corrective action with guidance from the Regional Senior Logistics Coordinator(s).
• Dynamically reassign, resequence, and adjust routes to prevent missed pickups, delays, or service disruptions
• Prioritize and manage STAT and time-sensitive requests to ensure delivery within defined service windows
• Balance competing priorities while maintaining service levels and operational flow

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Service Performance & Operational Execution

• Proactively monitor and support on-time pickup and delivery performance, identifying and mitigating risks before service failures occur
• Maintain ongoing communication with drivers and Regional Senior Logistics Coordinators to ensure adherence to schedules, resolve issues, and provide operational guidance
• Assess and communicate realistic service expectations to internal teams and clients based on real-time conditions
• Support consistent service delivery across regions by applying standardized dispatch practices within a centralized model

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Driver Coordination & Operational Support

• Serve as the primary point of contact for drivers, providing direction, support, and real-time updates throughout their shifts
• Communicate order changes, on-call order assignments, and critical updates clearly and effectively
• Monitor driver activity through GPS and dispatch systems to ensure route adherence and timely task completion
• Identify and escalate performance concerns, including non-compliance with processes or system usage

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Client & Stakeholder Communication

• Receive, validate, and process client pick up requests, ensuring accuracy of all order details including timelines, service requirements, and instructions
• Communicate proactively with clients and internal stakeholders regarding service updates, delays, or constraints
• Provide clear, professional, and solution-oriented communication in time-sensitive and high-pressure situations
• Collaborate with regional leadership teams to address service challenges and support continuous improvement

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Systems & Technology Utilization

• Utilize an integrated suite of dispatch, routing, communication, and tracking systems to support real-time logistics coordination and decision-making across multiple regions
• Leverage systems to monitor route progress, identify service risks, and execute timely adjustments to maintain on-time performance and service commitments
• Coordinate dispatch activities across platforms including:
  • Descartes Route Planner for order dispatching and sequencing
  • ShipTrack for order management, driver communication, and real-time updates
  • Geotab for GPS tracking and visibility
  • Cisco Finesse for inbound and outbound call management
  • CRM platform for accurate order intake, data validation, and service execution
• Maintain high standards of data accuracy and completeness to ensure effective routing, communication, and service delivery
• Ensure timely and accurate execution of dispatch activities within all operational systems
• Identify and report system or application issues impacting operations, drivers, or service performance in a timely manner
• Adapt to evolving technologies and system enhancements supporting the transition to a centralized, national dispatch model

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Compliance & Risk Management

• Ensure all dispatch activities align with the Transportation of Dangerous Goods (TDG) Act and internal policies
• Monitor and reinforce adherence to operational procedures and safety requirements
• Escalate risks, delays, or incidents in accordance with established escalation protocols
• Support the integrity and security of transported materials through proper coordination and oversight

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Process Improvement & Operational Awareness

• Identify inefficiencies or risks within routes, workflows, or processes and communicate opportunities for improvement to the Regional Management Team
• Contribute insights to support operational consistency and standardization across regions
• Maintain awareness of external factors (traffic, weather, road conditions) and adjust operations accordingly

Adapt to evolving processes and support the transition toward a centralized, national dispatch model

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What YOU bring to the role:\u00A0\u00A0\u00A0\u00A0

Technical Skills

• Proficiency in dispatch, routing, and communication systems
• Ability to monitor and manage multiple real-time data inputs simultaneously
• Strong organizational skills with high attention to detail and accuracy
• Ability to adapt quickly to changing priorities and operational demands

\u00A0Operational & Cognitive Skills

• Strong real-time decision-making and problem-solving abilities
• High level of situational awareness and ability to anticipate service risks
• Ability to manage high workload volumes while maintaining performance standards
• Strong prioritization and time management skills under pressure

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\u00A0Communication & Interpersonal Skills

• Clear, concise, and professional communication across all levels
• Ability to manage challenging conversations with drivers and clients effectively
• Strong collaboration skills within a team-based, fast-paced environment
• Ability to influence and guide without direct authority

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Education and Experience:\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0

• Secondary school or equivalent education required
• Valid driver\u2019s license with clean abstract with a clear understanding of routes and geography
• 3-5 years related experience - manual dispatching
• Proficient with excel and answering emails
• Ability to multi-task and work effectively in a high-paced environment with little or no supervision
• Good telephone manners and ability to diffuse difficult situations with clients and drivers
• Ability to make difficult decisions with little or no forewarning without immediate availability to supervisors
• Good Interpersonal Skills
• Effective, clear and concise communicator who follows up on issued instructions
• Ability to work with internal departments and pressures to deliver superior service levels
• No discipline communication on file

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Pay rate $21 per hour
The hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements.\u00A0
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At Dynacare, we may leverage AI-powered tools in our recruitment process. AI will never reach out to our candidates directly.\u00A0

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Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.\u00A0\u00A0\u00A0\u00A0

Dynacare has been a \u201CTop Employer\u201D for many years and there is a reason why. We are a great place to work. At Dynacare, we\u2019re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care \u2013 we would like to meet you. We hope you will join us in our journey to become Canada\u2019s health and wellness solutions leader.\u00A0\u00A0\u00A0\u00A0\u00A0

\u00A0Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.\u00A0\u00A0\u00A0In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the Dynacare Accommodation\u202FPolicy, a request for accommodation will be accepted as part of the Dynacare hiring process.\u00A0

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When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive. Are YOU our next Logistics Dispatcher?As a Logistics Dispatcher you are responsible for the real-time dispatching, execution, and monitoring of transportation logistics across multiple regions within a centralized dispatch model. Acting as a critical control point within operations, this role ensures the timely and efficient movement of time-sensitive medical specimens while maintaining high service standards and regulatory compliance.Operating in a fast-paced, high-volume environment, the Dispatcher is accountable for dynamically managing routes, prioritizing STAT and scheduled requests, and proactively mitigating service risks that may impact client commitments or laboratory operations. The role requires strong decision-making, continuous situational awareness, and the ability to adapt quickly to changing operational demands.This position plays a key role in supporting service excellence by monitoring on-time performance, optimizing route execution in real time, and serving as the primary point of contact for drivers and internal stakeholders across a multi-region and evolving national logistics network. Status: 1-year full-time contract Benefits eligible (37.5 hours)Vacancy type: ExistingDiscipline: LogisticsShift: This role is responsible for covering all shifts (Days, Afternoons, Evenings) in dispatch when team members are off.Work Style: On-siteInternal Posting Deadline: August 29, 2026, at 5 PM EST Why Dynacare is an amazing place for YOU: Join an award-winning "Top Employer" with meaningful and impactful career opportunities Access to a health and wellness benefits program that supports you and your loved ones Grow and thrive with a dynamic, successful company through internal mobility opportunities Invest in your future through RRSP match benefits and an employee stock purchase program Experience a collaborative, diverse workforce that prioritizes dignity and respect for all How YOU will make a difference: Real-Time Dispatch & Route CoordinationMonitor the logging in and out of drivers in real time, ensuring efficient execution of daily operations across multiple regions and escalate concernsMonitor active routes continuously, identifying risks to on-time performance and taking immediate corrective action with guidance from the Regional Senior Logistics Coordinator(s).Dynamically reassign, resequence, and adjust routes to prevent missed pickups, delays, or service disruptionsPrioritize and manage STAT and time-sensitive requests to ensure delivery within defined service windowsBalance competing priorities while maintaining service levels and operational flow Service Performance & Operational ExecutionProactively monitor and support on-time pickup and delivery performance, identifying and mitigating risks before service failures occurMaintain ongoing communication with drivers and Regional Senior Logistics Coordinators to ensure adherence to schedules, resolve issues, and provide operational guidanceAssess and communicate realistic service expectations to internal teams and clients based on real-time conditionsSupport consistent service delivery across regions by applying standardized dispatch practices within a centralized model Driver Coordination & Operational SupportServe as the primary point of contact for drivers, providing direction, support, and real-time updates throughout their shiftsCommunicate order changes, on-call order assignments, and critical updates clearly and effectivelyMonitor driver activity through GPS and dispatch systems to ensure route adherence and timely task completionIdentify and escalate performance concerns, including non-compliance with processes or system usage Client & Stakeholder CommunicationReceive, validate, and process client pick up requests, ensuring accuracy of all order details including timelines, service requirements, and instructionsCommunicate proactively with clients and internal stakeholders regarding service updates, delays, or constraintsProvide clear, professional, and solution-oriented communication in time-sensitive and high-pressure situationsCollaborate with regional leadership teams to address service challenges and support continuous improvement Systems & Technology UtilizationUtilize an integrated suite of dispatch, routing, communication, and tracking systems to support real-time logistics coordination and decision-making across multiple regionsLeverage systems to monitor route progress, identify service risks, and execute timely adjustments to maintain on-time performance and service commitmentsCoordinate dispatch activities across platforms including:Descartes Route Planner for order dispatching and sequencingShipTrack for order management, driver communication, and real-time updatesGeotab for GPS tracking and visibilityCisco Finesse for inbound and outbound call managementCRM platform for accurate order intake, data validation, and service executionMaintain high standards of data accuracy and completeness to ensure effective routing, communication, and service deliveryEnsure timely and accurate execution of dispatch activities within all operational systemsIdentify and report system or application issues impacting operations, drivers, or service performance in a timely mannerAdapt to evolving technologies and system enhancements supporting the transition to a centralized, national dispatch model Compliance & Risk ManagementEnsure all dispatch activities align with the Transportation of Dangerous Goods (TDG) Act and internal policiesMonitor and reinforce adherence to operational procedures and safety requirementsEscalate risks, delays, or incidents in accordance with established escalation protocolsSupport the integrity and security of transported materials through proper coordination and oversight Process Improvement & Operational AwarenessIdentify inefficiencies or risks within routes, workflows, or processes and communicate opportunities for improvement to the Regional Management TeamContribute insights to support operational consistency and standardization across regionsMaintain awareness of external factors (traffic, weather, road conditions) and adjust operations accordinglyAdapt to evolving processes and support the transition toward a centralized, national dispatch model What YOU bring to the role: Technical SkillsProficiency in dispatch, routing, and communication systemsAbility to monitor and manage multiple real-time data inputs simultaneouslyStrong organizational skills with high attention to detail and accuracyAbility to adapt quickly to changing priorities and operational demands Operational & Cognitive SkillsStrong real-time decision-making and problem-solving abilitiesHigh level of situational awareness and ability to anticipate service risksAbility to manage high workload volumes while maintaining performance standardsStrong prioritization and time management skills under pressure Communication & Interpersonal SkillsClear, concise, and professional communication across all levelsAbility to manage challenging conversations with drivers and clients effectivelyStrong collaboration skills within a team-based, fast-paced environmentAbility to influence and guide without direct authority Education and Experience: Secondary school or equivalent education requiredValid driver’s license with clean abstract with a clear understanding of routes and geography3-5 years related experience - manual dispatchingProficient with excel and answering emailsAbility to multi-task and work effectively in a high-paced environment with little or no supervisionGood telephone manners and ability to diffuse difficult situations with clients and driversAbility to make difficult decisions with little or no forewarning without immediate availability to supervisorsGood Interpersonal SkillsEffective, clear and concise communicator who follows up on issued instructionsAbility to work with internal departments and pressures to deliver superior service levelsNo discipline communication on file Pay rate $21 per hourThe hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements. At Dynacare, we may leverage AI-powered tools in our recruitment process. AI will never reach out to our candidates directly. Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey. Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader. Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the Dynacare Accommodation Policy, a request for accommodation will be accepted as part of the Dynacare hiring process. Apply Apply Later ← Back to Current Openings Share lang: en_US Share LinkedIn Facebook Twitter Email

Logistics Dispatcher (Float)

Logistics / Logistique Brampton, ON #2026-11928 (reqID)