Dynacare Careers - Front Office Clerk

Dynacare Careers Patients and Individuals Make a Payment Preparation and Tips Preparing for My Test Before My Test During My Test After My Test Understanding Test Results Your Child’s First Blood Test Wheat and Gluten sensitivities The ABCs of Vitamin D In Your Community Caring for People Community Outreach Program Dynacare 2017–2018 Lead Charity Serving Quebec Health Solutions Prenatal Tests Digestive Conditions Paternity / Kinship QuantiFERON®-TB Testing Home Care Heart Health Services Allergy Testing Cervical Cancer/HPV Testing Hereditary Cancer Screening Heart Health Pap Test Mental Health Solutions Digestive Health Our Food Intolerance Test helps you understand what foods make a difference Learn More > Healthcare Providers and Hospitals Community Solutions Hospital Solutions Dynacare Logistics Featured Services Cancer Screening Food and Digestive Health Prenatal Testing Paternity Testing Heart Health Services Allergy Testing Cardiac Health Mental Health Solutions Tools and Resources Partner Updates - Services Partner Updates - Locations OAML Test Reporting Guidelines Choosing Your Test Plans Toxicology Interpretations Publications Hepatitis Guidelines Best Practices in Laboratory Collections Causes for Urinalysis Discrepancies Ordering and Stool Specimen Collection Instructions for Testing of GDS (Ontario Only) Interpretation of Serum Human Chorionic Gonadotropin (hCG) Results in Pregnancy eResults Get laboratory results as soon as they are available Learn More > Corporate Clients Corporate Solutions Drug Testing Services Occupational Services Corporate Wellness Services Clinical Trial Services Health and Safety Offerings Fentanyl Urine Testing Forensic Urine Chromatography Hair & Oral Fluid Drug Tests Trace Metal Analysis QuantiFERON®-TB Testing Wellness Offerings Prenatal Testing Food and Digestive Health Hereditary Cancer Screening Mental Health Solutions Tools and Resources Partner Updates - Services Partner Updates - Locations Publications Hair and Oral Fluid Simpler and more effective options for your drugs testing needs Learn More > Insurance Professionals Insurance Companies Paramedical Services APS Collection Tele-Interviews Laboratory Services Connectivity and Reporting Your Applicants Come First Communication View Evidence (ParaScan) e-Services Health Professionals HP Portal Physician APS Portal e-Services Opportunities Helpful Tools Applicants Preparing for the Exam During the Exam Accessing Results Agencies and Advisors Place Your Order Advisor Resources Health and Wellness Resources Your Applicants Come First Expect Professional Service Place an Order To place your order for Paramedical Services (PARA), Attending Physician Statements (APS) or Telephone Interviews (TI), simply select the service below. Place an Order > Dynacare Next Pathology Expertise Molecular and Cellular Dermopathology Gastrointestinal Uropathology Breast Gynecologic Prenatal Solutions Prenatal Testing Cancer Screening Cervical Cancer/HPV Colorectal Cancer Hereditary Cancer Screening Leukemia and Bone Marrow Pap Test Prostate Cancer Retinoblastoma Genetics HHT Pharmacogenetics Prenatal Testing Our genetic prenatal screening test is unique in Canada Learn More > { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-06-10", "description": "

Job Posting: Front Office Clerk\u00A0Where YOU work, makes a difference.\u00A0Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It\u2019s an environment where you can grow your career in any direction you choose. We\u2019re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and\u00A0thrive.\u00A0Are YOU our next Front Office Clerk?As a\u00A0Front Office Clerk,\u00A0you are responsible for answering telephone inquiries from physicians, LHSC staff and patients. You will support with troubleshooting and correcting\u00A0
order entry errors, initiating patient recalls and communicating with couriers and physicians regarding specimen transportation. Additionally, you will support the Specimen Processing department.\u00A0
Status: Part time (20 hours/week)Hours of Work: Mon - Fri, 10am - 2pm. Flexible schedule required for additional vacation and sick coverage.Location: Downtown KelownaDiscipline: Customer Service - Front OfficeWorkstyle: 100% onsiteInternal Deadline Application Date: Friday April 17, 2026Why Dynacare is an amazing place for YOU:

• Join an award-winning \"Top Employer\" with meaningful and impactful career opportunities
• Access a health and wellness benefits program that supports you and your loved ones
• Grow and thrive with a dynamic, successful company through internal mobility opportunities
• Invest in your future through RRSP match benefits and an employee stock purchase program
• Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

How YOU will make a difference:

• Providing customer services excellence answering incoming calls and providing clients, staff and patients with\u00A0
  guidance and support
• Data Entry Troubleshooting
• Handle incoming and outbound fax communications to physicians and providers
• Manage LIS Fax console
• Report distribution
• Prepare recollection requisitions and maintain logs
• Check and respond to emails arriving in the general info@ email box
• Maintain physician register in LIS
• Run outstanding reports to ensure result transmission to providers
• Responsible to observe and comply with the policies of the company and applicable legal requirements with respect to confidential information and the protection of privacy
• Contribute towards Dynacare\u2019s learning and knowledge-based culture by sharing in the responsibility of training and skill development of new team members as requested.
• Liaison with courier team regarding daily Provider office pick ups\u00A0

What YOU bring to the role:

• High School Diploma required
• Basic to intermediate knowledge of medical terminology
• Experience in customer service required (minimum 3 years)
• MOA certification an asset\u00A0
• Prioritize and self-manage within a deadline-oriented environment
• Strong problem solving and issues resolution abilities\u00A0
• Ability to perform under pressure, and meet tight deadlines
• Capability to apply interpersonal and communication skills and techniques to interact effectively with others at all levels within Dynacare
• Knowledge of MS Office Suite
• Knowledge of LIS systems is an asset
• Ability to type 40 wpm

Working Conditions\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0

• Normal office environment
• Medical laboratory environment
• May sit or stand for prolonged period of time with extensive computer use

Pay rate: $19.00-$22.75 per hourThe hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements.\u00A0Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.
Dynacare has been a \u201CTop Employer\u201D for many years and there is a reason why. We are a great place to work. At Dynacare, we\u2019re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care \u2013 we would like to meet you. We hope you will join us in our journey to become Canada\u2019s health and wellness solutions leader.

Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.In accordance with provincial legislation and our Accommodation Policy, a request for accommodation will be accepted as part of the Dynacare hiring processes.", "hiringOrganization": { "@type": "Organization", "name": "Dynacare", "logo": "https:\/\/app.jobvite.com\/logo\/su5464_logo_1.png" }, "employmentType": "Permanent Part-Time (24 hours & under)", "industry": "Operations \/ Op\u00E9rations", "identifier": "o9YkAfwL", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Kelowna", "addressRegion": "BC", "addressCountry": "Canada" } } ], "title": "Front Office Clerk", "baseSalary": { "@type": "MonetaryAmount", "currency": "", "value": { "@type": "QuantitativeValue", "minValue": "", "maxValue": "", "unitText": "" } } } Front Office Clerk Operations / Opérations Kelowna, BC #2026-11787 (reqID) Apply Description Position at Dynacare Job Posting: Front Office Clerk Where YOU work, makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive. Are YOU our next Front Office Clerk?As a Front Office Clerk, you are responsible for answering telephone inquiries from physicians, LHSC staff and patients. You will support with troubleshooting and correcting order entry errors, initiating patient recalls and communicating with couriers and physicians regarding specimen transportation. Additionally, you will support the Specimen Processing department. Status: Part time (20 hours/week)Hours of Work: Mon - Fri, 10am - 2pm. Flexible schedule required for additional vacation and sick coverage.Location: Downtown KelownaDiscipline: Customer Service - Front OfficeWorkstyle: 100% onsiteInternal Deadline Application Date: Friday April 17, 2026Why Dynacare is an amazing place for YOU:Join an award-winning "Top Employer" with meaningful and impactful career opportunitiesAccess a health and wellness benefits program that supports you and your loved onesGrow and thrive with a dynamic, successful company through internal mobility opportunitiesInvest in your future through RRSP match benefits and an employee stock purchase programExperience a collaborative, diverse workforce that prioritizes dignity and respect for allHow YOU will make a difference:Providing customer services excellence answering incoming calls and providing clients, staff and patients with guidance and support Data Entry Troubleshooting Handle incoming and outbound fax communications to physicians and providers Manage LIS Fax console Report distribution Prepare recollection requisitions and maintain logs Check and respond to emails arriving in the general info@ email box Maintain physician register in LIS Run outstanding reports to ensure result transmission to providers Responsible to observe and comply with the policies of the company and applicable legal requirements with respect to confidential information and the protection of privacy Contribute towards Dynacare’s learning and knowledge-based culture by sharing in the responsibility of training and skill development of new team members as requested. Liaison with courier team regarding daily Provider office pick ups What YOU bring to the role:High School Diploma required Basic to intermediate knowledge of medical terminology Experience in customer service required (minimum 3 years) MOA certification an asset Prioritize and self-manage within a deadline-oriented environmentStrong problem solving and issues resolution abilities Ability to perform under pressure, and meet tight deadlinesCapability to apply interpersonal and communication skills and techniques to interact effectively with others at all levels within DynacareKnowledge of MS Office SuiteKnowledge of LIS systems is an assetAbility to type 40 wpmWorking Conditions Normal office environmentMedical laboratory environmentMay sit or stand for prolonged period of time with extensive computer usePay rate: $19.00-$22.75 per hourThe hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements. Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.In accordance with provincial legislation and our Accommodation Policy, a request for accommodation will be accepted as part of the Dynacare hiring processes. Apply Apply Later ← Back to Current Openings Share lang: en_US Share LinkedIn Facebook Twitter Email About Us Our Mission, Vision & Values Our Services Our History Senior Management Contact Us Contact Feedback FAQs Locations Careers Current Opportunities News and Media Backgrounder News Releases Partner Updates Licenses Quality Commitment List of Licenses Terms of Use Privacy Policy Accessibility Back To Top Powered by Jobvite

Dynacare Careers Patients and Individuals Make a Payment Preparation and Tips Preparing for My Test Before My Test During My Test After My Test Understanding Test Results Your Child’s First Blood Test Wheat and Gluten sensitivities The ABCs of Vitamin D In Your Community Caring for People Community Outreach Program Dynacare 2017–2018 Lead Charity Serving Quebec Health Solutions Prenatal Tests Digestive Conditions Paternity / Kinship QuantiFERON®-TB Testing Home Care Heart Health Services Allergy Testing Cervical Cancer/HPV Testing Hereditary Cancer Screening Heart Health Pap Test Mental Health Solutions Digestive Health Our Food Intolerance Test helps you understand what foods make a difference Learn More > Healthcare Providers and Hospitals Community Solutions Hospital Solutions Dynacare Logistics Featured Services Cancer Screening Food and Digestive Health Prenatal Testing Paternity Testing Heart Health Services Allergy Testing Cardiac Health Mental Health Solutions Tools and Resources Partner Updates - Services Partner Updates - Locations OAML Test Reporting Guidelines Choosing Your Test Plans Toxicology Interpretations Publications Hepatitis Guidelines Best Practices in Laboratory Collections Causes for Urinalysis Discrepancies Ordering and Stool Specimen Collection Instructions for Testing of GDS (Ontario Only) Interpretation of Serum Human Chorionic Gonadotropin (hCG) Results in Pregnancy eResults Get laboratory results as soon as they are available Learn More > Corporate Clients Corporate Solutions Drug Testing Services Occupational Services Corporate Wellness Services Clinical Trial Services Health and Safety Offerings Fentanyl Urine Testing Forensic Urine Chromatography Hair & Oral Fluid Drug Tests Trace Metal Analysis QuantiFERON®-TB Testing Wellness Offerings Prenatal Testing Food and Digestive Health Hereditary Cancer Screening Mental Health Solutions Tools and Resources Partner Updates - Services Partner Updates - Locations Publications Hair and Oral Fluid Simpler and more effective options for your drugs testing needs Learn More > Insurance Professionals Insurance Companies Paramedical Services APS Collection Tele-Interviews Laboratory Services Connectivity and Reporting Your Applicants Come First Communication View Evidence (ParaScan) e-Services Health Professionals HP Portal Physician APS Portal e-Services Opportunities Helpful Tools Applicants Preparing for the Exam During the Exam Accessing Results Agencies and Advisors Place Your Order Advisor Resources Health and Wellness Resources Your Applicants Come First Expect Professional Service Place an Order To place your order for Paramedical Services (PARA), Attending Physician Statements (APS) or Telephone Interviews (TI), simply select the service below. Place an Order > Dynacare Next Pathology Expertise Molecular and Cellular Dermopathology Gastrointestinal Uropathology Breast Gynecologic Prenatal Solutions Prenatal Testing Cancer Screening Cervical Cancer/HPV Colorectal Cancer Hereditary Cancer Screening Leukemia and Bone Marrow Pap Test Prostate Cancer Retinoblastoma Genetics HHT Pharmacogenetics Prenatal Testing Our genetic prenatal screening test is unique in Canada Learn More > { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-06-10", "description": "

Job Posting: Front Office Clerk\u00A0Where YOU work, makes a difference.\u00A0Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It\u2019s an environment where you can grow your career in any direction you choose. We\u2019re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and\u00A0thrive.\u00A0Are YOU our next Front Office Clerk?As a\u00A0Front Office Clerk,\u00A0you are responsible for answering telephone inquiries from physicians, LHSC staff and patients. You will support with troubleshooting and correcting\u00A0
order entry errors, initiating patient recalls and communicating with couriers and physicians regarding specimen transportation. Additionally, you will support the Specimen Processing department.\u00A0
Status: Part time (20 hours/week)Hours of Work: Mon - Fri, 10am - 2pm. Flexible schedule required for additional vacation and sick coverage.Location: Downtown KelownaDiscipline: Customer Service - Front OfficeWorkstyle: 100% onsiteInternal Deadline Application Date: Friday April 17, 2026Why Dynacare is an amazing place for YOU:

• Join an award-winning \"Top Employer\" with meaningful and impactful career opportunities
• Access a health and wellness benefits program that supports you and your loved ones
• Grow and thrive with a dynamic, successful company through internal mobility opportunities
• Invest in your future through RRSP match benefits and an employee stock purchase program
• Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

How YOU will make a difference:

• Providing customer services excellence answering incoming calls and providing clients, staff and patients with\u00A0
  guidance and support
• Data Entry Troubleshooting
• Handle incoming and outbound fax communications to physicians and providers
• Manage LIS Fax console
• Report distribution
• Prepare recollection requisitions and maintain logs
• Check and respond to emails arriving in the general info@ email box
• Maintain physician register in LIS
• Run outstanding reports to ensure result transmission to providers
• Responsible to observe and comply with the policies of the company and applicable legal requirements with respect to confidential information and the protection of privacy
• Contribute towards Dynacare\u2019s learning and knowledge-based culture by sharing in the responsibility of training and skill development of new team members as requested.
• Liaison with courier team regarding daily Provider office pick ups\u00A0

What YOU bring to the role:

• High School Diploma required
• Basic to intermediate knowledge of medical terminology
• Experience in customer service required (minimum 3 years)
• MOA certification an asset\u00A0
• Prioritize and self-manage within a deadline-oriented environment
• Strong problem solving and issues resolution abilities\u00A0
• Ability to perform under pressure, and meet tight deadlines
• Capability to apply interpersonal and communication skills and techniques to interact effectively with others at all levels within Dynacare
• Knowledge of MS Office Suite
• Knowledge of LIS systems is an asset
• Ability to type 40 wpm

Working Conditions\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0

• Normal office environment
• Medical laboratory environment
• May sit or stand for prolonged period of time with extensive computer use

Pay rate: $19.00-$22.75 per hourThe hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements.\u00A0Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.
Dynacare has been a \u201CTop Employer\u201D for many years and there is a reason why. We are a great place to work. At Dynacare, we\u2019re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care \u2013 we would like to meet you. We hope you will join us in our journey to become Canada\u2019s health and wellness solutions leader.

Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.In accordance with provincial legislation and our Accommodation Policy, a request for accommodation will be accepted as part of the Dynacare hiring processes.", "hiringOrganization": { "@type": "Organization", "name": "Dynacare", "logo": "https:\/\/app.jobvite.com\/logo\/su5464_logo_1.png" }, "employmentType": "Permanent Part-Time (24 hours & under)", "industry": "Operations \/ Op\u00E9rations", "identifier": "o9YkAfwL", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Kelowna", "addressRegion": "BC", "addressCountry": "Canada" } } ], "title": "Front Office Clerk", "baseSalary": { "@type": "MonetaryAmount", "currency": "", "value": { "@type": "QuantitativeValue", "minValue": "", "maxValue": "", "unitText": "" } } } Front Office Clerk Operations / Opérations Kelowna, BC #2026-11787 (reqID) Apply Description Position at Dynacare Job Posting: Front Office Clerk Where YOU work, makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive. Are YOU our next Front Office Clerk?As a Front Office Clerk, you are responsible for answering telephone inquiries from physicians, LHSC staff and patients. You will support with troubleshooting and correcting order entry errors, initiating patient recalls and communicating with couriers and physicians regarding specimen transportation. Additionally, you will support the Specimen Processing department. Status: Part time (20 hours/week)Hours of Work: Mon - Fri, 10am - 2pm. Flexible schedule required for additional vacation and sick coverage.Location: Downtown KelownaDiscipline: Customer Service - Front OfficeWorkstyle: 100% onsiteInternal Deadline Application Date: Friday April 17, 2026Why Dynacare is an amazing place for YOU:Join an award-winning "Top Employer" with meaningful and impactful career opportunitiesAccess a health and wellness benefits program that supports you and your loved onesGrow and thrive with a dynamic, successful company through internal mobility opportunitiesInvest in your future through RRSP match benefits and an employee stock purchase programExperience a collaborative, diverse workforce that prioritizes dignity and respect for allHow YOU will make a difference:Providing customer services excellence answering incoming calls and providing clients, staff and patients with guidance and support Data Entry Troubleshooting Handle incoming and outbound fax communications to physicians and providers Manage LIS Fax console Report distribution Prepare recollection requisitions and maintain logs Check and respond to emails arriving in the general info@ email box Maintain physician register in LIS Run outstanding reports to ensure result transmission to providers Responsible to observe and comply with the policies of the company and applicable legal requirements with respect to confidential information and the protection of privacy Contribute towards Dynacare’s learning and knowledge-based culture by sharing in the responsibility of training and skill development of new team members as requested. Liaison with courier team regarding daily Provider office pick ups What YOU bring to the role:High School Diploma required Basic to intermediate knowledge of medical terminology Experience in customer service required (minimum 3 years) MOA certification an asset Prioritize and self-manage within a deadline-oriented environmentStrong problem solving and issues resolution abilities Ability to perform under pressure, and meet tight deadlinesCapability to apply interpersonal and communication skills and techniques to interact effectively with others at all levels within DynacareKnowledge of MS Office SuiteKnowledge of LIS systems is an assetAbility to type 40 wpmWorking Conditions Normal office environmentMedical laboratory environmentMay sit or stand for prolonged period of time with extensive computer usePay rate: $19.00-$22.75 per hourThe hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements. Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.In accordance with provincial legislation and our Accommodation Policy, a request for accommodation will be accepted as part of the Dynacare hiring processes. Apply Apply Later ← Back to Current Openings Share lang: en_US Share LinkedIn Facebook Twitter Email About Us Our Mission, Vision & Values Our Services Our History Senior Management Contact Us Contact Feedback FAQs Locations Careers Current Opportunities News and Media Backgrounder News Releases Partner Updates Licenses Quality Commitment List of Licenses Terms of Use Privacy Policy Accessibility Back To Top Powered by Jobvite

Dynacare Careers Patients and Individuals Make a Payment Preparation and Tips Preparing for My Test Before My Test During My Test After My Test Understanding Test Results Your Child’s First Blood Test Wheat and Gluten sensitivities The ABCs of Vitamin D In Your Community Caring for People Community Outreach Program Dynacare 2017–2018 Lead Charity Serving Quebec Health Solutions Prenatal Tests Digestive Conditions Paternity / Kinship QuantiFERON®-TB Testing Home Care Heart Health Services Allergy Testing Cervical Cancer/HPV Testing Hereditary Cancer Screening Heart Health Pap Test Mental Health Solutions Digestive Health Our Food Intolerance Test helps you understand what foods make a difference Learn More > Healthcare Providers and Hospitals Community Solutions Hospital Solutions Dynacare Logistics Featured Services Cancer Screening Food and Digestive Health Prenatal Testing Paternity Testing Heart Health Services Allergy Testing Cardiac Health Mental Health Solutions Tools and Resources Partner Updates - Services Partner Updates - Locations OAML Test Reporting Guidelines Choosing Your Test Plans Toxicology Interpretations Publications Hepatitis Guidelines Best Practices in Laboratory Collections Causes for Urinalysis Discrepancies Ordering and Stool Specimen Collection Instructions for Testing of GDS (Ontario Only) Interpretation of Serum Human Chorionic Gonadotropin (hCG) Results in Pregnancy eResults Get laboratory results as soon as they are available Learn More > Corporate Clients Corporate Solutions Drug Testing Services Occupational Services Corporate Wellness Services Clinical Trial Services Health and Safety Offerings Fentanyl Urine Testing Forensic Urine Chromatography Hair & Oral Fluid Drug Tests Trace Metal Analysis QuantiFERON®-TB Testing Wellness Offerings Prenatal Testing Food and Digestive Health Hereditary Cancer Screening Mental Health Solutions Tools and Resources Partner Updates - Services Partner Updates - Locations Publications Hair and Oral Fluid Simpler and more effective options for your drugs testing needs Learn More > Insurance Professionals Insurance Companies Paramedical Services APS Collection Tele-Interviews Laboratory Services Connectivity and Reporting Your Applicants Come First Communication View Evidence (ParaScan) e-Services Health Professionals HP Portal Physician APS Portal e-Services Opportunities Helpful Tools Applicants Preparing for the Exam During the Exam Accessing Results Agencies and Advisors Place Your Order Advisor Resources Health and Wellness Resources Your Applicants Come First Expect Professional Service Place an Order To place your order for Paramedical Services (PARA), Attending Physician Statements (APS) or Telephone Interviews (TI), simply select the service below. Place an Order > Dynacare Next Pathology Expertise Molecular and Cellular Dermopathology Gastrointestinal Uropathology Breast Gynecologic Prenatal Solutions Prenatal Testing Cancer Screening Cervical Cancer/HPV Colorectal Cancer Hereditary Cancer Screening Leukemia and Bone Marrow Pap Test Prostate Cancer Retinoblastoma Genetics HHT Pharmacogenetics Prenatal Testing Our genetic prenatal screening test is unique in Canada Learn More > { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-06-10", "description": "

Job Posting: Front Office Clerk\u00A0Where YOU work, makes a difference.\u00A0Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It\u2019s an environment where you can grow your career in any direction you choose. We\u2019re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and\u00A0thrive.\u00A0Are YOU our next Front Office Clerk?As a\u00A0Front Office Clerk,\u00A0you are responsible for answering telephone inquiries from physicians, LHSC staff and patients. You will support with troubleshooting and correcting\u00A0
order entry errors, initiating patient recalls and communicating with couriers and physicians regarding specimen transportation. Additionally, you will support the Specimen Processing department.\u00A0
Status: Part time (20 hours/week)Hours of Work: Mon - Fri, 10am - 2pm. Flexible schedule required for additional vacation and sick coverage.Location: Downtown KelownaDiscipline: Customer Service - Front OfficeWorkstyle: 100% onsiteInternal Deadline Application Date: Friday April 17, 2026Why Dynacare is an amazing place for YOU:

• Join an award-winning \"Top Employer\" with meaningful and impactful career opportunities
• Access a health and wellness benefits program that supports you and your loved ones
• Grow and thrive with a dynamic, successful company through internal mobility opportunities
• Invest in your future through RRSP match benefits and an employee stock purchase program
• Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

How YOU will make a difference:

• Providing customer services excellence answering incoming calls and providing clients, staff and patients with\u00A0
  guidance and support
• Data Entry Troubleshooting
• Handle incoming and outbound fax communications to physicians and providers
• Manage LIS Fax console
• Report distribution
• Prepare recollection requisitions and maintain logs
• Check and respond to emails arriving in the general info@ email box
• Maintain physician register in LIS
• Run outstanding reports to ensure result transmission to providers
• Responsible to observe and comply with the policies of the company and applicable legal requirements with respect to confidential information and the protection of privacy
• Contribute towards Dynacare\u2019s learning and knowledge-based culture by sharing in the responsibility of training and skill development of new team members as requested.
• Liaison with courier team regarding daily Provider office pick ups\u00A0

What YOU bring to the role:

• High School Diploma required
• Basic to intermediate knowledge of medical terminology
• Experience in customer service required (minimum 3 years)
• MOA certification an asset\u00A0
• Prioritize and self-manage within a deadline-oriented environment
• Strong problem solving and issues resolution abilities\u00A0
• Ability to perform under pressure, and meet tight deadlines
• Capability to apply interpersonal and communication skills and techniques to interact effectively with others at all levels within Dynacare
• Knowledge of MS Office Suite
• Knowledge of LIS systems is an asset
• Ability to type 40 wpm

Working Conditions\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0

• Normal office environment
• Medical laboratory environment
• May sit or stand for prolonged period of time with extensive computer use

Pay rate: $19.00-$22.75 per hourThe hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements.\u00A0Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.
Dynacare has been a \u201CTop Employer\u201D for many years and there is a reason why. We are a great place to work. At Dynacare, we\u2019re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care \u2013 we would like to meet you. We hope you will join us in our journey to become Canada\u2019s health and wellness solutions leader.

Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.In accordance with provincial legislation and our Accommodation Policy, a request for accommodation will be accepted as part of the Dynacare hiring processes.", "hiringOrganization": { "@type": "Organization", "name": "Dynacare", "logo": "https:\/\/app.jobvite.com\/logo\/su5464_logo_1.png" }, "employmentType": "Permanent Part-Time (24 hours & under)", "industry": "Operations \/ Op\u00E9rations", "identifier": "o9YkAfwL", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Kelowna", "addressRegion": "BC", "addressCountry": "Canada" } } ], "title": "Front Office Clerk", "baseSalary": { "@type": "MonetaryAmount", "currency": "", "value": { "@type": "QuantitativeValue", "minValue": "", "maxValue": "", "unitText": "" } } } Front Office Clerk Operations / Opérations Kelowna, BC #2026-11787 (reqID) Apply Description Position at Dynacare Job Posting: Front Office Clerk Where YOU work, makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive. Are YOU our next Front Office Clerk?As a Front Office Clerk, you are responsible for answering telephone inquiries from physicians, LHSC staff and patients. You will support with troubleshooting and correcting order entry errors, initiating patient recalls and communicating with couriers and physicians regarding specimen transportation. Additionally, you will support the Specimen Processing department. Status: Part time (20 hours/week)Hours of Work: Mon - Fri, 10am - 2pm. Flexible schedule required for additional vacation and sick coverage.Location: Downtown KelownaDiscipline: Customer Service - Front OfficeWorkstyle: 100% onsiteInternal Deadline Application Date: Friday April 17, 2026Why Dynacare is an amazing place for YOU:Join an award-winning "Top Employer" with meaningful and impactful career opportunitiesAccess a health and wellness benefits program that supports you and your loved onesGrow and thrive with a dynamic, successful company through internal mobility opportunitiesInvest in your future through RRSP match benefits and an employee stock purchase programExperience a collaborative, diverse workforce that prioritizes dignity and respect for allHow YOU will make a difference:Providing customer services excellence answering incoming calls and providing clients, staff and patients with guidance and support Data Entry Troubleshooting Handle incoming and outbound fax communications to physicians and providers Manage LIS Fax console Report distribution Prepare recollection requisitions and maintain logs Check and respond to emails arriving in the general info@ email box Maintain physician register in LIS Run outstanding reports to ensure result transmission to providers Responsible to observe and comply with the policies of the company and applicable legal requirements with respect to confidential information and the protection of privacy Contribute towards Dynacare’s learning and knowledge-based culture by sharing in the responsibility of training and skill development of new team members as requested. Liaison with courier team regarding daily Provider office pick ups What YOU bring to the role:High School Diploma required Basic to intermediate knowledge of medical terminology Experience in customer service required (minimum 3 years) MOA certification an asset Prioritize and self-manage within a deadline-oriented environmentStrong problem solving and issues resolution abilities Ability to perform under pressure, and meet tight deadlinesCapability to apply interpersonal and communication skills and techniques to interact effectively with others at all levels within DynacareKnowledge of MS Office SuiteKnowledge of LIS systems is an assetAbility to type 40 wpmWorking Conditions Normal office environmentMedical laboratory environmentMay sit or stand for prolonged period of time with extensive computer usePay rate: $19.00-$22.75 per hourThe hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements. Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.In accordance with provincial legislation and our Accommodation Policy, a request for accommodation will be accepted as part of the Dynacare hiring processes. 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{ "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-06-10", "description": "

Job Posting: Front Office Clerk\u00A0Where YOU work, makes a difference.\u00A0Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It\u2019s an environment where you can grow your career in any direction you choose. We\u2019re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and\u00A0thrive.\u00A0Are YOU our next Front Office Clerk?As a\u00A0Front Office Clerk,\u00A0you are responsible for answering telephone inquiries from physicians, LHSC staff and patients. You will support with troubleshooting and correcting\u00A0
order entry errors, initiating patient recalls and communicating with couriers and physicians regarding specimen transportation. Additionally, you will support the Specimen Processing department.\u00A0
Status: Part time (20 hours/week)Hours of Work: Mon - Fri, 10am - 2pm. Flexible schedule required for additional vacation and sick coverage.Location: Downtown KelownaDiscipline: Customer Service - Front OfficeWorkstyle: 100% onsiteInternal Deadline Application Date: Friday April 17, 2026Why Dynacare is an amazing place for YOU:

• Join an award-winning \"Top Employer\" with meaningful and impactful career opportunities
• Access a health and wellness benefits program that supports you and your loved ones
• Grow and thrive with a dynamic, successful company through internal mobility opportunities
• Invest in your future through RRSP match benefits and an employee stock purchase program
• Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

How YOU will make a difference:

• Providing customer services excellence answering incoming calls and providing clients, staff and patients with\u00A0
  guidance and support
• Data Entry Troubleshooting
• Handle incoming and outbound fax communications to physicians and providers
• Manage LIS Fax console
• Report distribution
• Prepare recollection requisitions and maintain logs
• Check and respond to emails arriving in the general info@ email box
• Maintain physician register in LIS
• Run outstanding reports to ensure result transmission to providers
• Responsible to observe and comply with the policies of the company and applicable legal requirements with respect to confidential information and the protection of privacy
• Contribute towards Dynacare\u2019s learning and knowledge-based culture by sharing in the responsibility of training and skill development of new team members as requested.
• Liaison with courier team regarding daily Provider office pick ups\u00A0

What YOU bring to the role:

• High School Diploma required
• Basic to intermediate knowledge of medical terminology
• Experience in customer service required (minimum 3 years)
• MOA certification an asset\u00A0
• Prioritize and self-manage within a deadline-oriented environment
• Strong problem solving and issues resolution abilities\u00A0
• Ability to perform under pressure, and meet tight deadlines
• Capability to apply interpersonal and communication skills and techniques to interact effectively with others at all levels within Dynacare
• Knowledge of MS Office Suite
• Knowledge of LIS systems is an asset
• Ability to type 40 wpm

Working Conditions\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0\u00A0

• Normal office environment
• Medical laboratory environment
• May sit or stand for prolonged period of time with extensive computer use

Pay rate: $19.00-$22.75 per hourThe hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements.\u00A0Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.
Dynacare has been a \u201CTop Employer\u201D for many years and there is a reason why. We are a great place to work. At Dynacare, we\u2019re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care \u2013 we would like to meet you. We hope you will join us in our journey to become Canada\u2019s health and wellness solutions leader.

Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.In accordance with provincial legislation and our Accommodation Policy, a request for accommodation will be accepted as part of the Dynacare hiring processes.", "hiringOrganization": { "@type": "Organization", "name": "Dynacare", "logo": "https:\/\/app.jobvite.com\/logo\/su5464_logo_1.png" }, "employmentType": "Permanent Part-Time (24 hours & under)", "industry": "Operations \/ Op\u00E9rations", "identifier": "o9YkAfwL", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Kelowna", "addressRegion": "BC", "addressCountry": "Canada" } } ], "title": "Front Office Clerk", "baseSalary": { "@type": "MonetaryAmount", "currency": "", "value": { "@type": "QuantitativeValue", "minValue": "", "maxValue": "", "unitText": "" } } } Front Office Clerk Operations / Opérations Kelowna, BC #2026-11787 (reqID) Apply Description Position at Dynacare Job Posting: Front Office Clerk Where YOU work, makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive. Are YOU our next Front Office Clerk?As a Front Office Clerk, you are responsible for answering telephone inquiries from physicians, LHSC staff and patients. You will support with troubleshooting and correcting order entry errors, initiating patient recalls and communicating with couriers and physicians regarding specimen transportation. Additionally, you will support the Specimen Processing department. Status: Part time (20 hours/week)Hours of Work: Mon - Fri, 10am - 2pm. Flexible schedule required for additional vacation and sick coverage.Location: Downtown KelownaDiscipline: Customer Service - Front OfficeWorkstyle: 100% onsiteInternal Deadline Application Date: Friday April 17, 2026Why Dynacare is an amazing place for YOU:Join an award-winning "Top Employer" with meaningful and impactful career opportunitiesAccess a health and wellness benefits program that supports you and your loved onesGrow and thrive with a dynamic, successful company through internal mobility opportunitiesInvest in your future through RRSP match benefits and an employee stock purchase programExperience a collaborative, diverse workforce that prioritizes dignity and respect for allHow YOU will make a difference:Providing customer services excellence answering incoming calls and providing clients, staff and patients with guidance and support Data Entry Troubleshooting Handle incoming and outbound fax communications to physicians and providers Manage LIS Fax console Report distribution Prepare recollection requisitions and maintain logs Check and respond to emails arriving in the general info@ email box Maintain physician register in LIS Run outstanding reports to ensure result transmission to providers Responsible to observe and comply with the policies of the company and applicable legal requirements with respect to confidential information and the protection of privacy Contribute towards Dynacare’s learning and knowledge-based culture by sharing in the responsibility of training and skill development of new team members as requested. Liaison with courier team regarding daily Provider office pick ups What YOU bring to the role:High School Diploma required Basic to intermediate knowledge of medical terminology Experience in customer service required (minimum 3 years) MOA certification an asset Prioritize and self-manage within a deadline-oriented environmentStrong problem solving and issues resolution abilities Ability to perform under pressure, and meet tight deadlinesCapability to apply interpersonal and communication skills and techniques to interact effectively with others at all levels within DynacareKnowledge of MS Office SuiteKnowledge of LIS systems is an assetAbility to type 40 wpmWorking Conditions Normal office environmentMedical laboratory environmentMay sit or stand for prolonged period of time with extensive computer usePay rate: $19.00-$22.75 per hourThe hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements. Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.In accordance with provincial legislation and our Accommodation Policy, a request for accommodation will be accepted as part of the Dynacare hiring processes. Apply Apply Later ← Back to Current Openings Share lang: en_US Share LinkedIn Facebook Twitter Email

Front Office Clerk

Operations / Opérations Kelowna, BC #2026-11787 (reqID)