Job description
## Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture ## About this Role We are seeking an experienced Oracle Application Database Administrator with 4–7 years of relevant experience to support database administration and critical operational activities from SP Infocity, Pune. The role focuses on Oracle database administration, performance tuning, high availability, backup and recovery, upgrades and migrations, security, monitoring and operational automation. You will work closely with application teams to maintain database stability and availability while contributing to continual service improvement. The role also provides exposure to Site Reliability Engineering (SRE) practices, AI-driven optimisation initiatives, CRM and end-to-end operations, service governance, and operational efficiency. ## What you will do * Administer and support production Oracle databases and associated operational activities. * Analyse database and application performance bottlenecks, including scripts, code and user-generated queries that affect application performance * Perform SQL and database performance tuning and support DML operations. * Monitor databases using tools such as Oracle Enterprise Manager and Grafana. * Contribute to proactive monitoring, alert tuning, dashboarding and log analysis using observability technologies such as Dynatrace, AppDynamics, Kibana, Splunk or Zabbix. * Manage database user access and support security audits.Participate in auditing and SOX compliance activities. * Support database upgrades and migrations, including integration with other relational database management systems. * Support production databases and high-availability environments.Perform backup and recovery activities. * Work closely with application teams to support database operations and resolve incidents. * Use ticketing tools to manage operational requests and issues. * Provide on-call support for high-priority database incidents. * Develop and maintain UNIX and shell scripts to automate BAU operational and maintenance activities. * Support jobs and batch processes at UNIX level, including tuning existing processes and creating new processes where required. * Contribute to SRE practices, automation, reconciliation and continual service improvement. * Support service stability, availability and operational optimisation. ## Who you are * You have 4–7 years of relevant experience, including at least four years in application database support operations. * You have hands-on experience administering Oracle databases across multiple versions. * You have practical knowledge of database administration and database architecture. * You understand Oracle and non-Oracle database architectures. * You have experience in database and SQL performance tuning. * You understand database configuration and operational support. * You are familiar with memory architecture, storage architecture and cluster architecture. * You have experience administering production databases and understand high-availability approaches. * You have experience with database upgrades and migrations. * You understand backup and recovery processes. * You have advanced UNIX knowledge and experience with shell scripting and at least one additional scripting language, such as Perl. * You understand proactive monitoring, automation, reconciliation and continual service improvement. * You have experience with, or an understanding of, observability and monitoring tools such as Dynatrace, AppDynamics, Kibana, Splunk or Zabbix. * You understand log analysis, alert tuning, dashboards and proactive monitoring. * You have analytical, communication, stakeholder-management and technical-leadership skills. * You hold a Bachelor’s degree or equivalent relevant professional experience. * ITIL certification is desirable. * Knowledge of the telecommunications industry would be beneficial. ## Not a Perfect Fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. ## What’s in it for you Based on the scope described for this role, you will have opportunities to: * Work with production Oracle database environments and business-critical operational services. * Gain exposure to SRE practices and AI-driven optimisation initiatives. * Collaborate closely with application teams across end-to-end operations. * Contribute to automation and continual service improvement. * Build experience across monitoring, observability, database reliability, security and service stability. ## What skills you will learn The responsibilities provide opportunities to further develop skills in: * Oracle database administration across multiple versions. * Advanced SQL and database performance tuning. * Database upgrades, migrations, backup, recovery and high availability. * UNIX, shell scripting and operational automation. * SRE and proactive service-management practices. * Observability, log analysis, dashboards and alert optimisation. * Security auditing and SOX compliance. * Stakeholder collaboration and end-to-end operational problem-solving. ## VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. ## Join Us At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. ## Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.” #JDEnhancedByTARA ## Follow us on social media and #StayConnected LinkedIn: https://www.linkedin.com/company/vois/Facebook: https://www.facebook.com/voisglobalInstagram: https://www.instagram.com/voisglobal/You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2