Divisional Head, Retail Banking

Our Client
Our client, a financial institution, seeks to employ a Divisional Head, Retail Banking.

Key Responsibilities:

• Identify, establish, and develop business opportunities and strategies as well as assign responsibilities to business leaders within the division for full operationalization
  
• Design new markets penetration strategies drawing on insights from business and market intelligence reports
  
• Translate executive management objectives and strategies into operational plans for implementation within allotted time
  
• Oversee the management of the division’s budgets, including signing off invoices and quotes within mandate
  
• Provide periodic (monthly/quarterly/annual) comprehensive business performance reports to the Executive Director, and to the bank’s Executive Management
  
• Initiate, develop and manage business relationships within market segments across the industry
  
• Ensure increased revenue and profitability year-on-year for the division
  
• Ensure strict compliance of the division to approved policies, SOPs, and regulatory frameworks
  
• Offer advisory services on markets and profitable business opportunities in the industry based on deep insights gained from market and industry research reports
  
• Review periodic (monthly/quarterly/annually) performance reports of business units within the division
  
• Develop strategies & processes that ensures NPLs are within the acceptable threshold of the Bank
  
• Collaborate with the Product Organization through market insights in developing innovative products that meet current and future customer needs
  
  

Requirements

• First degree in any relevant discipline. Postgraduate and professional certifications around Sales Management, Marketing Management etc are added advantages
  
• Minimum of 15 years’ experience, with 5 being in a leadership position within sales function.
  
• Strategy Development & Execution
  
• Customer needs identification
  
• Knowledge of the global business environment
  
• Market and sector knowledge
  
• Stakeholder management
  
• Analytical skills
  
• Balance Sheet Management
  
• Sales & marketing skills
  
• Customer relationship management
  
• Business analysis
  
• Knowledge of Credit
  
• Cultivating networks