Job description
Position Summary
The Director of Human Resources is responsible for the overall strategic direction and culture of the Human
Resources department, and for overseeing the efficient, timely, successful, and cost-effective management
of the department’s daily operations..
Essential Functions
Develops Strategies andGoals
• Working with the President, determines short- and long-term department objectives.
• Develops strategies to meet the established objectives.
• Works with department managers to determine monthly and annual goals and action plans.
• Working with the Vice President of Finance, develops the Hum an Resources budget.
Monitors expenses and ROI of key investments (e .g ., recruitment budget).
• Represent and advocate for the Hum an Resources department on the company’s
management team .
• Develops initiatives to pre pare the com pan y for long-term growth (e.g., succession
planning).
OverseesHuman Resources Manager
• Establishes performance standards and metrics.
• Mentors and develops the department manager.
• Oversees Human Resources Manager’s performance of daily HR operations (e.g., payroll, benefits
enrollment, maintenance of employee files).
Oversees Recruiting and Hiring
• Works with department leaders to determine present and future staffing needs.
• Works with the Human Resources Manager to source candidates, schedule interviews, onboard
candidates, etc.
Directs Human Resources Initiatives
• Works with the President to determine annual benefits strategy and program. Oversees
implementation of the program.
• Works with HRIS provider to customize the system as needed, monitor its performance, and
maintain the integrity of the data in it.
• Oversees all employee-facing communication.
• Directs other initiatives as needed.
Develops Key Performance Indicators (KPIs)
• Determines and tracks the KPIs necessary to ensure the effectiveness of the department and of
individual agents within it.
• Reports on department KPIs to the management team.
• Conversant in business metrics.
• Strong management skills.
• Ability to solve problems.
• Ability to multi-task.
• Strong communication skills.
• Excellent attention to detail and follow-up.
• Proficiency in MS Office.
• Highly effective team player.
Preferred Competencies
• Bilingual in English and Spanish
• HR certification
• Enthusiastic and dynamic personality.Highly motivated.
• Ability to work methodically in a fast-paced, high-energy environment.
• Familiarity with international operations.
Preferred Education and Experience
• Bachelors’Degree
• 10+ years’ business operations experience
The Director of Human Resources is responsible for the overall strategic direction and culture of the Human
Resources department, and for overseeing the efficient, timely, successful, and cost-effective management
of the department’s daily operations..
Essential Functions
Develops Strategies andGoals
• Working with the President, determines short- and long-term department objectives.
• Develops strategies to meet the established objectives.
• Works with department managers to determine monthly and annual goals and action plans.
• Working with the Vice President of Finance, develops the Hum an Resources budget.
Monitors expenses and ROI of key investments (e .g ., recruitment budget).
• Represent and advocate for the Hum an Resources department on the company’s
management team .
• Develops initiatives to pre pare the com pan y for long-term growth (e.g., succession
planning).
OverseesHuman Resources Manager
• Establishes performance standards and metrics.
• Mentors and develops the department manager.
• Oversees Human Resources Manager’s performance of daily HR operations (e.g., payroll, benefits
enrollment, maintenance of employee files).
Oversees Recruiting and Hiring
• Works with department leaders to determine present and future staffing needs.
• Works with the Human Resources Manager to source candidates, schedule interviews, onboard
candidates, etc.
Directs Human Resources Initiatives
• Works with the President to determine annual benefits strategy and program. Oversees
implementation of the program.
• Works with HRIS provider to customize the system as needed, monitor its performance, and
maintain the integrity of the data in it.
• Oversees all employee-facing communication.
• Directs other initiatives as needed.
Develops Key Performance Indicators (KPIs)
• Determines and tracks the KPIs necessary to ensure the effectiveness of the department and of
individual agents within it.
• Reports on department KPIs to the management team.
Requirements
Required Competencies• Conversant in business metrics.
• Strong management skills.
• Ability to solve problems.
• Ability to multi-task.
• Strong communication skills.
• Excellent attention to detail and follow-up.
• Proficiency in MS Office.
• Highly effective team player.
Preferred Competencies
• Bilingual in English and Spanish
• HR certification
• Enthusiastic and dynamic personality.Highly motivated.
• Ability to work methodically in a fast-paced, high-energy environment.
• Familiarity with international operations.
Preferred Education and Experience
• Bachelors’Degree
• 10+ years’ business operations experience