Job description
Company Description
IT
Job Description
Role: Desktop Support
Engineer
Location: Montreal,
QC
Duration: Fulltime
BGV will be done for the selected
candidates.
JD:
Handle tickets escalated by the Service Desk
•
Remote Desktop
Support
•
Install, configure,
and upgrade MS Office and related user applications
•
Leverage packages
via SCCM 2012
•
Troubleshoot and
resolve user issues with VMware Horizon clients
•
Perform workstation,
laptop and zero client break-fix for users
•
Set-up and register
users for biometric authentication to complement their
AD credentials
•
Establish and
maintain sound backup and recovery procedures
•
Patch management on
operating system, browsers and key vendor
applications, i.e. Adobe
•
Document all
incidents, changes and fixes in the Service-Now
trouble ticketing system
•
Desk-Side support at
Customer main location at Montreal
•
Work with Existing
support team for onsite support
•
Should have a
scripting knowledge
Please
respond with your word resume and requested details:
Full Name :
Work
Authorization:
Contact Number :
Email ID :
Skype ID:
Current
location:
Willing to
relocate :
Salary :
Feel free to
contact me for any further information.
Additional Information
All your information will be kept confidential according to EEO guidelines.