Desk Clerk - 1515 South Van Ness (Full-Time) - Chinatown Community Development Center - Career Page

$23/hrActiveVerified 2h ago

Job description

Job Summary: The Desk Clerk is responsible for maintaining safety and security of the building for all tenants. This position involves extensive interaction with staff, tenants, vendors, law enforcement, and visitors in compliance with Property Management Policy and House Rules.Status: Full-time, NonexemptLocation: San FranciscoHours: Monday - Thursday, 5:00 p.m. to 1:00 a.m. ; Sunday 1:00 a.m. to 9:00 a.m.Salary: $23.50 per hour; Comprehensive benefitsSchedule: OnsiteThe Organization: A private non-profit founded in 1977, Chinatown Community Development Center believes in a comprehensive vision of community. We own and/or manage approximately 30 affordable housing buildings serving over 3,800 low-income seniors, single adults, formerly homeless adults, and families of diverse ethnic and cultural backgrounds in San Francisco’s Chinatown, Tenderloin, Western Addition, and Polk Gulch neighborhoods. We also build housing, develop grassroots leadership, and engage low-income residents and youth. Our employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment, teamwork, and compassion. Chinatown CDC serves a diverse population and is committed to hiring practices that provide culturally competent services. We encourage people of color to apply.Essential FunctionsSign-in all visitors who enter and leave building in compliance with Property Management’s Policies and Procedures as well as applicable House RulesCommunicate all problems that occur after hours to the proper staffUpdate the daily log and/or other front desk formsJob ResponsibilitiesSign-in all visitors who enter and leave buildingMonitor all exits via surveillance footage + foot patrol of building during shiftUpdate the daily log in detail to pass on informationReport House Rules violations to the Property ManagerTake initiative in calling 911 or non-emergency police per protocol and report all building emergencies to the On Site Manager, Property Manager and/or Property SupervisorWrite up incident report and route to proper staff per protocolRespond to all building emergencies in the absence of On Site Manager, Property Manager or Property SupervisorMaintain orderliness of the front entrance, lobby, and adjoining rooms/areasOther Embody organization values (respect & compassion, empowerment, teamwork)Contribute to a safe and pleasant work environmentFollow policies, procedures, and safe work practicesOther duties as assignedKnowledge, Skills, and ExperiencePleasant and professional mannerTakes initiative to problem solveGood written and verbal communication skillsAbility to function under stressful circumstancesWillingness to do varied tasksCalm dispositionMinimum QualificationsAbility to work with people of diverse social, economic, and ethnic backgroundsSensitivity to issues facing Family, homeless, disabled, and elderly populationsExcellent interpersonal skillsPreferred QualificationsPrior experience with security and/or reception workExcellent Customer Service SkillsFamiliarity with Microsoft Outlook, Word and Excel programsBilingual in English and Chinese, Russian, and/or Spanish languagesEQUAL OPPORTUNITY EMPLOYERChinatown Community Development Center (CCDC) is an equal opportunity employer. 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Job Summary

Status: Full-time, Nonexempt

Status:

Location: San Francisco

Location:

Hours: Monday - Thursday, 5:00 p.m. to 1:00 a.m. ; Sunday 1:00 a.m. to 9:00 a.m.

Hours:

Salary: $23.50 per hour; Comprehensive benefits

Salary:

Schedule: OnsiteThe Organization: A private non-profit founded in 1977, Chinatown Community Development Center believes in a comprehensive vision of community. We own and/or manage approximately 30 affordable housing buildings serving over 3,800 low-income seniors, single adults, formerly homeless adults, and families of diverse ethnic and cultural backgrounds in San Francisco’s Chinatown, Tenderloin, Western Addition, and Polk Gulch neighborhoods. We also build housing, develop grassroots leadership, and engage low-income residents and youth. Our employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment, teamwork, and compassion. Chinatown CDC serves a diverse population and is committed to hiring practices that provide culturally competent services. We encourage people of color to apply.

Schedule:

The Organization

Essential Functions

Sign-in all visitors who enter and leave building in compliance with Property Management’s Policies and Procedures as well as applicable House Rules

Communicate all problems that occur after hours to the proper staff

Update the daily log and/or other front desk forms

Job Responsibilities

Sign-in all visitors who enter and leave building

Monitor all exits via surveillance footage + foot patrol of building during shift

Update the daily log in detail to pass on information

Report House Rules violations to the Property Manager

Take initiative in calling 911 or non-emergency police per protocol and report all building emergencies to the On Site Manager, Property Manager and/or Property Supervisor

Write up incident report and route to proper staff per protocol

Respond to all building emergencies in the absence of On Site Manager, Property Manager or Property Supervisor

Maintain orderliness of the front entrance, lobby, and adjoining rooms/areas

Other

Embody organization values (respect & compassion, empowerment, teamwork)

Contribute to a safe and pleasant work environment

Follow policies, procedures, and safe work practices

Other duties as assigned

Knowledge, Skills, and Experience

Pleasant and professional manner

Takes initiative to problem solve

Good written and verbal communication skills

Ability to function under stressful circumstances

Willingness to do varied tasks

Calm disposition