Job description
The Role
The Deployment Strategist is the technical architect and implementer for each AI deployment, bridging customer needs and technical execution. You'll design agent workflows, manage the build process, handle integrations, and ensure deployments deliver measurable clinical value.
This role demands strong technical judgment, customer empathy, and the ability to scope complex problems under uncertainty. You're not writing code—you're orchestrating integrations, configuring AI agents, and running the deployment from initial scoping through optimization.
What Success Looks Like
Impact at deployment: Your scoping process accurately translates customer workflows into well-structured agent designs that deliver measurable results
Efficient builds: You use established tools and patterns to configure agents quickly, spending your time on high-value technical decisions rather than low-level coding
Smooth integrations: You define integration requirements clearly, work with engineering to execute them, and ensure data flows reliably between our agents and customer systems
Customer leadership: You're the trusted technical and operational advisor to the customer, explaining trade-offs, managing expectations, and proposing solutions
Analytics-driven optimization: You monitor agent performance, identify opportunities to improve accuracy or efficiency, and drive continuous refinement
Knowledge capture: You document patterns, create reusable configurations, and build institutional knowledge that accelerates future deployments
Effective project management: You are leading use case implementations end to end - tracking to milestones and ensuring successful timely go-lives.
Core Responsibilities
Initial Scoping & Requirement Analysis – partner with the customer to understand workflows, define agent scope, and identify integration touchpoints
Agent Build & Configuration – design agent workflows, select tools, configure prompts and behaviors, and validate functionality
Technical Account Management – act as the lead during deployment, managing scope decisions and explaining technical constraints to customers
Project Management – develop build timelines, coordinate with engineering, track progress, and escalate blockers early
Integration Architecture – define data requirements, design integration workflows, and partner with engineering to implement them
Post-Launch Analytics & Optimization – monitor agent performance, analyze usage patterns, and drive continuous improvements
Location & Travel
This is a forward-deployed, onsite role.
This is an onsite role based in Duarte, CA, with five days per week at the client site and occasional travel to Hippocratic AI headquarters (Menlo Park, CA) for strategic planning and team sessions.
What You Bring
Must Haves
5+ years of technical experience (software engineering, cloud architecture, systems design, or technical consulting)
Strong analytical and problem-solving skills—ability to translate ambiguous customer needs into clear technical requirements
Customer empathy and communication: you can explain technical concepts to non-technical audiences and listen deeply to understand underlying customer needs
Project management capability: you scope work, estimate timelines, manage dependencies, and communicate status proactively
Nice to Haves
Healthcare domain expertise (clinical workflows, EHR systems, healthcare data standards like FHIR)
Experience with AI/ML orchestration, prompt engineering, or LLM-powered applications
Healthcare IT experience (EHR integrations, healthcare data pipelines, clinical informatics)
Experience building tools for complex, regulated environments
Why Hippocratic AI
You're architecting deployments of the world's first healthcare-only, safety-focused LLM—a breakthrough platform designed to transform patient outcomes at global scale. As the DS, you shape how that safety-first approach translates into real agent designs that clinicians trust. This is category creation, and you're the technical strategist making it work.
You work with an exceptional caliber of technical and clinical talent: AI pioneers from Google, Meta, Microsoft, NVIDIA alongside physicians and hospital leaders from Johns Hopkins, Washington University, Stanford. The insights you gain from customers and partners will accelerate your growth exponentially. You'll solve harder technical problems alongside smarter people.
Backed by $404M in funding from the world's leading healthcare and AI investors—CapitalG, a16z, General Catalyst, Kleiner Perkins, and strategic investors like UHS, Cincinnati Children's, and WellSpan Health. This resources and confidence in the vision mean you can focus on technical excellence without worrying about runway. You're building for scale and longevity.
Every agent you architect has measurable clinical impact. Unlike many technical roles where success is indirect, your designs directly improve patient outcomes, increase clinician efficiency, and transform how healthcare operates. You'll see the clinical value of your technical decisions and know that your work matters in a way few engineering roles do.
Why Join Hippocratic AI
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Equal Opportunity
Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com.
Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.