Job description
Job Description: Data Center Team Leader
Organization: LG Soft India (Bangalore)
Position Title: Data Center Team Leader
Location: Bangalore, India
Experience: 15 to 22 Years
Employment Type: Full Time
Job Summary
We are looking for an experienced and proactive Data Center Team Leader to oversee the day-to-day operations of the Data Center infrastructure and support team. The ideal candidate will be responsible for ensuring high availability, reliability, security, and performance of data center operations while leading a team of engineers and administrators. The role requires strong technical expertise in data center technologies, infrastructure management, incident handling, and team leadership.
Key Responsibilities
- Lead and manage the Data Center Operations team.
- Ensure continuous availability and smooth functioning of Data Center infrastructure.
- Monitor and maintain servers, storage systems, network devices, and virtualization platforms.
- Manage Data Center power, cooling, rack space, and environmental controls.
- Plan and execute preventive maintenance activities.
- Coordinate hardware installations, upgrades, migrations, and decommissioning activities.
- Drive incident management, root cause analysis (RCA), and problem resolution.
- Ensure compliance with IT security policies, audit requirements, and industry standards.
- Manage backup, disaster recovery, and business continuity processes.
- Monitor infrastructure performance and implement improvement initiatives.
- Coordinate with internal stakeholders, vendors, and service providers.
- Prepare operational reports, capacity planning reports, and management dashboards.
- Ensure adherence to SLA, KPI, and operational excellence standards.
- Mentor, guide, and develop team members through regular performance reviews and training programs.
Required Technical Skills
- Strong experience in Data Center Operations and Infrastructure Management.
- Hands-on experience with:
- Servers (Dell, HPE, Lenovo, Cisco UCS)
- Storage Technologies (SAN, NAS, EMC, NetApp, Pure Storage)
- Virtualization Platforms (VMware, Hyper-V)
- Windows Server and Linux Administration
- Network Infrastructure (Switches, Routers, Firewalls)
- Backup Solutions and Disaster Recovery
- Knowledge of Data Center Power, Cooling, and Environmental Monitoring Systems.
- Experience with Monitoring Tools such as SolarWinds, Nagios, Zabbix, PRTG, or equivalent.
- Understanding of ITIL processes, Incident Management, Change Management, and Problem Management.
- Familiarity with Cloud Platforms such as Azure, AWS, or Google Cloud is preferred.
Leadership Requirements
- Proven experience in leading and managing technical teams.
- Strong stakeholder management and communication skills.
- Ability to handle high-priority incidents and critical escalations.
- Experience in vendor management and service delivery governance.
- Strong analytical, problem-solving, and decision-making capabilities.
Educational Qualification
- Bachelor's Degree in Computer Science, Information Technology, Electronics, or related discipline.
- Relevant certifications are preferred:
- ITIL Foundation
- VMware VCP
- Microsoft Certifications
- Cisco Certifications (CCNA/CCNP)
- Data Center or Cloud Certifications
Preferred Skills
- Capacity Planning and Resource Optimization.
- Data Center Migration and Consolidation Projects.
- Automation and Infrastructure Management Tools.
- Information Security and Compliance Standards.
- Project Management exposure.
Key Competencies
- Leadership and Team Management
- Problem Solving and Decision Making
- Communication and Stakeholder Management
- Customer Focus
- Planning and Execution
- Operational Excellence
- Continuous Improvement Mindset