Job description
Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.Your roleWe are seeking an experienced Data Analyst with strong expertise in Qlik Sense/QlikView and a solid understanding of the Telecom B2B industry. The ideal candidate will transform complex business data into actionable insights, develop impactful dashboards, and support data-driven decision-making across sales, operations, customer management, and business performance functions.RequiredExperience: 5-8 YearsKey Responsibilities• Gather, analyse, and translate business requirements into analytical solutions and dashboards.• Design, develop, and maintain interactive reports and visualizations using Qlik Sense/QlikView.• Analyse large datasets to identify trends, patterns, risks, and business opportunities.• Develop and monitor KPIs related to customer acquisition, retention, revenue, service usage, and operational performance.• Collaborate with business stakeholders to provide actionable insights and recommendations.• Perform data validation, reconciliation, and quality assurance to ensure reporting accuracy.• Support data-driven decision-making through regular and ad-hoc reporting.• Work closely with Data Engineering and BI teams to optimize reporting performance and data models.Required SkillsTechnical Skills• 5-8 years of experience in Data Analytics and Business Intelligence.• Strong hands-on experience with: o Qlik Senseo QlikViewo SQLo Data Modellingo Dashboard Development & Visualization• Experience working with enterprise data warehouses and large datasets.• Strong understanding of KPI design, reporting frameworks, and business analytics.Domain Expertise• Experience in Telecom B2B domain is mandatory.• Understanding of telecom business processes, customer lifecycle, revenue analytics, service performance, and operational reporting.• Exposure to telecom KPIs and performance metrics.Preferred Qualifications• Experience with cloud-based analytics platforms and modern BI ecosystems.• Knowledge of data integration, ETL concepts, and data governance practices.• Familiarity with Agile delivery methodologies.PersonalBesides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include:Strong analytical and problem-solving capabilities.• Excellent communication and stakeholder management skills.• Ability to present complex findings to both technical and business audiences.• Self-driven with a strong focus on business outcomes.About InfosysInfosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.Visit www.infosys.com to see how Infosys can help your enterprise navigate your next.All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer
Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.Your roleYour roleYour roleYour roleWe are seeking an experienced Data Analyst with strong expertise in Qlik Sense/QlikView and a solid understanding of the Telecom B2B industry. The ideal candidate will transform complex business data into actionable insights, develop impactful dashboards, and support data-driven decision-making across sales, operations, customer management, and business performance functions.We are seeking an experienced Data Analyst with strong expertise in Qlik Sense/QlikView and a solid understanding of the Telecom B2B industry. The ideal candidate will transform complex business data into actionable insights, develop impactful dashboards, and support data-driven decision-making across sales, operations, customer management, and business performance functions.We are seeking an experienced Data Analyst with strong expertise in Qlik Sense/QlikView and a solid understanding of the Telecom B2B industry. The ideal candidate will transform complex business data into actionable insights, develop impactful dashboards, and support data-driven decision-making across sales, operations, customer management, and business performance functions.RequiredRequiredRequiredRequiredExperience: 5-8 YearsExperience: 5-8 YearsExperience: 5-8 YearsKey ResponsibilitiesKey ResponsibilitiesKey ResponsibilitiesKey Responsibilities• Gather, analyse, and translate business requirements into analytical solutions and dashboards.• Gather, analyse, and translate business requirements into analytical solutions and dashboards.• Gather, analyse, and translate business requirements into analytical solutions and dashboards.• Design, develop, and maintain interactive reports and visualizations using Qlik Sense/QlikView.• Design, develop, and maintain interactive reports and visualizations using Qlik Sense/QlikView.• Design, develop, and maintain interactive reports and visualizations using Qlik Sense/QlikView.• Analyse large datasets to identify trends, patterns, risks, and business opportunities.• Analyse large datasets to identify trends, patterns, risks, and business opportunities.• Analyse large datasets to identify trends, patterns, risks, and business opportunities.• Develop and monitor KPIs related to customer acquisition, retention, revenue, service usage, and operational performance.• Develop and monitor KPIs related to customer acquisition, retention, revenue, service usage, and operational performance.• Develop and monitor KPIs related to customer acquisition, retention, revenue, service usage, and operational performance.• Collaborate with business stakeholders to provide actionable insights and recommendations.• Collaborate with business stakeholders to provide actionable insights and recommendations.••Collaborate with business stakeholders to provide actionable insights and recommendations.• Perform data validation, reconciliation, and quality assurance to ensure reporting accuracy.• Perform data validation, reconciliation, and quality assurance to ensure reporting accuracy.• Perform data validation, reconciliation, and quality assurance to ensure reporting accuracy.• Support data-driven decision-making through regular and ad-hoc reporting.• Support data-driven decision-making through regular and ad-hoc reporting.• Support data-driven decision-making through regular and ad-hoc reporting.• Work closely with Data Engineering and BI teams to optimize reporting performance and data models.• Work closely with Data Engineering and BI teams to optimize reporting performance and data models.• Work closely with Data Engineering and BI teams to optimize reporting performance and data models.Required SkillsRequired SkillsRequired SkillsRequired SkillsTechnical SkillsTechnical SkillsTechnical SkillsTechnical Skills• 5-8 years of experience in Data Analytics and Business Intelligence.• 5-8 years of experience in Data Analytics and Business Intelligence.••5-8 years of experience in Data Analytics and Business Intelligence.• Strong hands-on experience with:• Strong hands-on experience with:• Strong hands-on experience with:o Qlik Senseo Qlik Senseo Qlik Senseo QlikViewo QlikViewo QlikViewo SQLo SQLo SQLo Data Modellingo Data Modellingo Data Modellingo Dashboard Development & Visualizationo Dashboard Development & Visualizationo Dashboard Development & Visualization• Experience working with enterprise data warehouses and large datasets.• Experience working with enterprise data warehouses and large datasets.• Experience working with enterprise data warehouses and large datasets.• Strong understanding of KPI design, reporting frameworks, and business analytics.• Strong understanding of KPI design, reporting frameworks, and business analytics.• Strong understanding of KPI design, reporting frameworks, and business analytics.Domain ExpertiseDomain ExpertiseDomain ExpertiseDomain Expertise• Experience in Telecom B2B domain is mandatory.• Experience in Telecom B2B domain is mandatory.• Experience in Telecom B2B domain is mandatory.• Understanding of telecom business processes, customer lifecycle, revenue analytics, service performance, and operational reporting.• Understanding of telecom business processes, customer lifecycle, revenue analytics, service performance, and operational reporting.• Understanding of telecom business processes, customer lifecycle, revenue analytics, service performance, and operational reporting.• Exposure to telecom KPIs and performance metrics.• Exposure to telecom KPIs and performance metrics.• Exposure to telecom KPIs and performance metrics.Preferred QualificationsPreferred QualificationsPreferred QualificationsPreferred Qualifications• Experience with cloud-based analytics platforms and modern BI ecosystems.• Experience with cloud-based analytics platforms and modern BI ecosystems.••Experience with cloud-based analytics platforms and modern BI ecosystems.• Knowledge of data integration, ETL concepts, and data governance practices.• Knowledge of data integration, ETL concepts, and data governance practices.• Knowledge of data integration, ETL concepts, and data governance practices.• Familiarity with Agile delivery methodologies.• Familiarity with Agile delivery methodologies.• Familiarity with Agile delivery methodologies.PersonalPersonalPersonalPersonalPersonalBesides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include:Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include:Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include:Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include:Strong analytical and problem-solving capabilities.Strong analytical and problem-solving capabilities.Strong analytical and problem-solving capabilities.Strong analytical and problem-solving capabilities.Strong analytical and problem-solving capabilities.• Excellent communication and stakeholder management skills.• Excellent communication and stakeholder management skills.• Excellent communication and stakeholder management skills.• Excellent communication and stakeholder management skills.• Excellent communication and stakeholder management skills.• Ability to present complex findings to both technical and business audiences.• Ability to present complex findings to both technical and business audiences.• Ability to present complex findings to both technical and business audiences.• Ability to present complex findings to both technical and business audiences.• Ability to present complex findings to both technical and business audiences.• Self-driven with a strong focus on business outcomes.• Self-driven with a strong focus on business outcomes.• Self-driven with a strong focus on business outcomes.• Self-driven with a strong focus on business outcomes.• Self-driven with a strong focus on business outcomes.About InfosysAbout InfosysAbout InfosysAbout InfosysAbout InfosysInfosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.Visit www.infosys.com to see how Infosys can help your enterprise navigate your next.Visit www.infosys.com to see how Infosys can help your enterprise navigate your next.Visit www.infosys.com to see how Infosys can help your enterprise navigate your next.Visit www.infosys.com to see how Infosys can help your enterprise navigate your next.All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employerAll aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employerAll aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employerAll aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employerAll aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer