Job description
Connectalents, the leading recruitment and HR solutions company in MENA region, is seeking to hire Customer Experience Senior Manager in New Cairo, 5th Settlement, for Top-Tier Real Estate DeveloperJob Role:Managing the end-to-end customer journey post-sale,Ensuring a seamless experience from contract signing through property handover and after-sales services.Focuses on maximizing customer satisfaction, resolving inquiries and complaints efficiently, and collaborating with internal engineering and operations teams to maintain premium service standards.RequirementsWhat we are looking for:Bachelor’s degree in business administration, Marketing, or related field2–5 years of experience in customer service or customer experienceExperience in real estate or property management in Egypt is preferredFamiliarity with CRM systemsKey ResponsibilitiesCustomer Relationship ManagementHandover & After-Sales SupportComplaint Handling & ResolutionCustomer CommunicationSystems & CRM ManagementCoordination with Internal TeamsCustomer Experience ImprovementHow to Apply:Please send your updated CV to eman.m@connectalents.com with (Customer Experience Senior Manager) in the subjectConnectalents, the leading recruitment and HR solutions company in MENA region, is seeking to hire Customer Experience Senior Manager in New Cairo, 5th Settlement, for Top-Tier Real Estate DeveloperJob Role:Managing the end-to-end customer journey post-sale,Ensuring a seamless experience from contract signing through property handover and after-sales services.Focuses on maximizing customer satisfaction, resolving inquiries and complaints efficiently, and collaborating with internal engineering and operations teams to maintain premium service standards.
Connectalents, the leading recruitment and HR solutions company in MENA region, is seeking to hire Customer Experience Senior Manager in New Cairo, 5th Settlement, for Top-Tier Real Estate Developer
Job Role:
Job Role:- Managing the end-to-end customer journey post-sale,
- Ensuring a seamless experience from contract signing through property handover and after-sales services.
- Focuses on maximizing customer satisfaction, resolving inquiries and complaints efficiently, and collaborating with internal engineering and operations teams to maintain premium service standards.