Customer Engineer IV, Outcome, Google Cloud

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a senior Outcome Customer Engineer on our team in Sao Paulo, you will act as an enterprise architect, technical debugger, and engineering liaison, bridging the gap between pre-sales agreement shaping and post-sales execution. You will focus specifically on driving active consumption and tool adoption for our customers, utilizing modernization expertise combined with advanced Artificial Intelligence (AI) solutions.

In this role, you will lead upfront architectural designs, dive into code-level contexts to diagnose implementation issues, and serve as a definitive link between the field and core Google Product/Engineering teams. You will utilize your technical authority to steer implementation strategy and ensure that modern AI architectures scale successfully in enterprise client environments.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.