Job description
Job detailsApplication formWe love the magic of memory keepingAt Journi, we’re on a mission to build the world’s most-downloaded printing app.With over 10 million users worldwide, we help people turn their favorite moments into beautifully designed Photo Books and Prints. Our smart AI makes the process fast, simple, and joyful, so our users can spend less time editing and more time reliving their best stories.🥁 About the internshipJoin our CRM team and help engage and develop our customers of the world’s leading printing app through lifecycle and sales campaigns. As an intern, you'll work hands-on on building our lifecycle and sales campaigns - setting them up, testing them, and making sure everything is correct before it reaches millions of our users. You'll work alongside experienced CRM managers who'll teach you the strategy behind what you're building.Please note: The internship duration is 12 months. This position offers flexible hours (24 to 38.5 hours/week), except during our peak selling season in October and November, where full-time hours (38.5/week) are required. Outside of these months, part-time hours are possible again.This role is open to students, recent graduates, or anyone looking to grow their marketing skills in a campaigning environment. We are unable to sponsor visas for this internship. Candidates must already have a valid EU work permit and be based in Vienna. 24 hours per week is the minimum weekly working hours for this internship. If you are on a student visa, you can only do 20 hours per week, which is not possible.🚀 What you'll doWork closely with CRM managers and support the following activities:Build, QA, and deploy CRM campaigns across email, push, and in-app messagingSet up templates, segment audiences, and check links and translations before every launchSet up A/B tests, performance reporting, and documentationWork with graphic designers and the Influencer Marketing team to brainstorm and apply new assets in campaignsSupport copywriting and translation efforts for our international campaignsTrack competitor CRM activity and turn it into fresh ideas for our own campaigns🎒 Your bag of tricksExcellent written and spoken English (C2 level)Strong attention to detail, structured working approach, and ability to self-organize and prioritize tasks in a fast-paced environmentBasic understanding of segmentation logic or lifecycle marketing conceptsPassion for digital channel marketing, content generation, and personalization in a B2C app environmentComfortable working with data and reporting tools and presenting impact resultsA proactive, curious mindset, with high eagerness to learn by doingTeam player with good communication and organizational skillsYou have the right to work in the EU/Austria and are based in Vienna or open to relocating🔥 Nice-to-havesSome experience with consumer apps and/or e-commerce environmentsBasic understanding of marketing campaigns on digital channels, including embedded/in-product messaging (in-app banners, behavioral shop personalization, dynamic content)Basic understanding of A/B testingGerman language (C1 level or higher) and other European languages are a plus✨ What we offerA happy team makes for a happy workplace. We wouldn’t be able to do what we do without our team, and that’s why we offer:A monthly gross salary of € 1,410.00, based on full-time hours.Plus, a bunch of awesome social benefits, such as:Work your way: enjoy a hybrid working model with 40% home office days and flexible hours (core hours: 10am-4pm Mo-Th; and 10am-2pm Fri)Daily fuel: breakfast, Italian-style coffee, tea, and fresh daily lunches in our in-house eatery, with options for most dietary preferencesGo places: we cover your Vienna public transport card for the duration of your internship (€38.42/month)Mac your life easier: with a company MacBook, also available for personal useBoost your German: weekly in-house lessons in small groupsSpecial treatment: enjoy a premium membership on all Journi products... and more!📫 What to expect after you applyIntro call with the Talent Acquisition Team (15-30 min)Interview with your future mentor and a member of the CRM team (1,5 h)If all goes well, our Talent Acquisition team will be in touch with the next steps. Please include your CV written in English, and a cover letter with your application.About usEveryone is welcome at JourniNo matter your background, identity, or story, if you’re exceptional at what you do, there’s a place for you here. We believe that an inclusive team is a stronger team, and we want everyone to feel respected and understood from the moment they join us.Turning digital memories into something you can holdOur goal is simple: to make it effortless for you to preserve the memories you cherish. By combining smart technology with a love for design, we turn "photo chaos" into high-quality keepsakes in seconds. You capture the moments; we help you keep them forever.A global team with heartMore than 10 million people around the world already use Journi to create their Photo Books, and we’re just getting started. We’re a global team of 100+ people united in Vienna, thinking big and building with care. We work hard, but we never take ourselves too seriously. We keep things informal, friendly, and always on our users' side.If you’re excited to get a lot of practical experience and shape a product loved by millions, we’d love to hear from you. 🌟Apply for this positionAutofill from resumeSave time by uploading your resume. (Only PDF or DOCX format supported)Upload filePersonal InformationFirst name*Last name*Email*Phone🇺🇸+1LinkedIn URLAddressNo options availableProfileEducationAddExperienceAddResume*Drag and drop files or click to uploadSupported files: .pdf & .docx, up to 20 MBCover LetterDrag and drop files or click to uploadSupported files: .pdf & .docx, up to 20 MBADDITIONAL INFORMATIONWork permit*Select an optionThis internship is on-site in Vienna (not remote). Do you live in Vienna, or are you open to relocate? We work from the office three days per week, on Tuesday, Wednesday, and Thursday.Why are you interested in this internship?Explain why this specific internship fits your goals.The internship runs for 12 months. Are you available for the full 12 months?What is your preferred working schedule during the internship?Select an optionWhen are you able to start?Apply for this positionJob detailsApplication form