CSX - Manager, Contact Center Transformation

PwCNY-New York TX-Dallas NJ-Florham Park IL-Chicagofull time

ActiveVerified 1h ago

Job description

Join our team as a Manager in Contact Center Transformation, leading initiatives to enhance client interactions and optimize service delivery. Guide and develop teams, manage client service accounts, and drive engagement workstreams. Ideal for experienced professionals with a background in customer experience and team leadership.