Job description
Credit Controller (DACH)
Credit Controller (DACH)
📍 Hoofddorp, Netherlands | Hybrid
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WHO WE ARE
WHO WE ARE
WHO WE ARE
United Legwear & Apparel Co. (ULAC) is a global designer, manufacturer, and distributor of apparel, legwear, bodywear, bags, backpacks, headwear, and accessories.
Founded in 1998, we partner with some of the world's most recognized brands, including PUMA, Hurley, Skechers, Ted Baker, Scotch & Soda, Stance, and more.
PUMA, Hurley, Skechers, Ted Baker, Scotch & Soda, Stance
With headquarters in New York City and offices across key global markets—including Amsterdam, Hoofddorp, London, and beyond—we bring high-quality products to consumers worldwide.
Our mission is to treat our stakeholders with respect, integrity, and fairness while delivering innovative, high-quality products. Our core values—Unity, Loyalty, Advancement, and Charity—guide everything we do.
Unity, Loyalty, Advancement, and Charity
As part of our growing European Finance team, we are looking for a Credit Controller to manage the Germany, Austria & Switzerland (DACH) wholesale portfolio and support healthy cash flow, strong customer relationships, and effective credit risk management across the region.
Credit Controller
Germany, Austria & Switzerland (DACH)
THE ROLE
THE ROLE
We are looking for a proactive and detail-oriented Credit Controller to oversee the full credit management process for our DACH customer portfolio.
This role is responsible for managing collections, customer accounts, credit limits, payment allocations, disputes, order releases, and credit risk while ensuring excellent customer service and collaboration with Sales, Customer Service, Logistics, and Finance.
You'll work in a fast-paced international environment where ownership, commercial awareness, and strong relationship management are key to success.
This is a highly operational role, ideal for someone who enjoys balancing customer communication, financial accuracy, and process improvement while supporting one of our largest European markets.
WHAT YOU WILL DO
WHAT YOU WILL DO
WHAT YOU WILL DO
💳 Credit Management & Collections
💳 Credit Management & Collections
💳 Credit Management & Collections
Manage the full credit control process for the DACH customer portfolio.
Monitor aged debt and proactively collect outstanding balances through reminders, statements, telephone calls, and customer correspondence.
Negotiate payment arrangements and monitor agreed payment plans.
Resolve customer disputes and outstanding account queries.
Maintain detailed customer communication and collection records.
🚚 Credit Risk & Order Management
🚚 Credit Risk & Order Management
🚚 Credit Risk & Order Management
Apply and remove delivery blocks in accordance with company credit policies.
Release customer orders and pick tickets following payment or approved credit limits.
Manage franchise shipment releases within approved credit parameters.
Request, process, and monitor customer credit limits and insurance approvals.
Support customers transitioning to proforma payment terms where required.
💰 Cash Application & Account Management
💰 Cash Application & Account Management
💰 Cash Application & Account Management
Allocate incoming customer payments accurately.
Investigate and resolve unapplied cash and on-account balances.
Process manual credit notes for approved customer claims.
Prepare proforma invoices and release associated orders upon payment.
Maintain accurate customer master data and account records.