Job description
Credentialed Veterinary Technicians
Who We're Looking For
Credentialed veterinary technicians (CVT/LVT/RVT) with at least 1 year of clinical experience to work REMOTE FROM HOME, handling high-pressure calls, and supporting pet owners through stressful situations. Emergency/critical care experience is a plus for some roles.
REMOTE FROM HOME
Open Positions
Pet Poison Helpline (PPH) Representative II With a high level of professionalism and customer service, handle incoming calls and chats about toxic exposures, poisonings, and general care questions related to pets. Triage cases; provide accurate medical, health, and safety information and document records in electronic database.
Pet Poison Helpline (PPH) Representative II
Full-Time Evening (+$2/hr shift differential):
Work 40 hours/week, 4 shifts/week, 10.5 hours each
Varying shifts between 2pm-2:30am CST
Scheduled every other weekend (Saturday & Sunday) and rotating holidays
Work weeks run Saturday-Friday
Full-Time Float (+$3/hr shift differential):
Work 40 hours/week, 4 shifts/week, 10.5 hours each
Varying shifts between 5am-2:30am CST
Scheduled every other weekend (Saturday & Sunday) and rotating holidays
Work weeks run Saturday-Friday
Part-Time Evening:
Work 20 hours/week, 4 shifts/week, 5 hours each
Varying shifts between 5pm-12am CST
Scheduled every other weekend (Saturday & Sunday) and rotating holidays
Work weeks run Saturday-Friday
Pay & Differentials
Base rate of $20-21/hr + applicable shift differentials as noted per position/schedule
$5/hr weekend shift differential for phone hours worked between 12am CST Saturday-4am CST Monday on top of base and other differentials
Pay is discussed individually and is based on education, experience, and credentials.
Benefits
Medical, dental, vision, life, accident, critical illness, hospital indemnity and pet insurance
PTO & paid holidays
401(k) with match PTO & paid holidays
Company-paid life and disability insurance (in applicable states)
CE & license reimbursement
Bonus & incentive programs
Training
46 weeks paid, full time training (40 hours/week). Hours vary and may include days, mids and evening shifts. Training schedules are set in advance and no conflicts can be accommodated during this period.