Job description
At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
崗位職責:
1. 負責客戶投訴及品質異常問題處理,組織調查並推動問題關閉。
2. 主導失效分析(FA)及根因分析(RCA),制定並跟蹤改善措施實施。
3. 編制和回復8D報告,與客戶保持良好的品質溝通。
4. 跟蹤客戶品質指標(PPM、客訴、退貨等),推動品質持續改善。
5. 協調研發、工程、生產等部門解決品質問題,提升客戶滿意度。
任職要求:
1. 大學以上學歷, 具備英文溝通能力。
2. 一年以上 專案管理或製程改善 相關經驗。有客诉的处理经验,
3. 熟悉QC的手法及工具如8D等
4. 有導入新流程,系統改善,效率提升的實績者佳。
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.