Contact Center Transformation - Senior Manager

PwCNY-New York FL-Tampa IL-Chicago DC-Washington TX-Dallas CA-Los Angeles MD-Baltimore MN-Minneapolis CO-Denver MA-Boston NJ-Florham Park CA-San Diego CA-San Francisco CA-Silicon Valley PA-Philadelphia WA-Seattle PA-Pittsburgh TX-Houstonfull time
ActiveVerified 6h ago

Job description

Seeking a Senior Manager to lead the transformation of contact center operations, driving strategic initiatives in user interaction engineering. Guide teams in customer experience strategy and utilize AI and analytics to enhance service excellence. Ideal for experienced professionals with a strong background in contact center technology and team leadership.

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