Channel Sales Operations Manager

NinjaOne Careers { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-01-07", "description": "

About the Role\u00A0\u00A0\u00A0NinjaOne\u2019s\u00A0partner ecosystem is one of the strongest drivers of our global growth,\u00A0especially across our MSP, SMB, Mid-Market, and emerging Enterprise motions. As we scale, we need a\u00A0Channel Operations\u00A0Manager\u00A0who can bring structure, speed, and scalability to every operational layer that supports our\u00A0partner\u00A0ecosystem.\u00A0In this role, you will\u00A0own the operational infrastructure for all partner motions,\u00A0focusing\u00A0on end-to-end\u00A0operational\u00A0systems that surround the quote-to-cash motion, including\u00A0\u00A0partner data governance,\u00A0routing, attribution,\u00A0program workflows, enterprise-channel readiness,\u00A0RFP coordination,\u00A0partner onboarding, and process optimization across regions and segments.\u00A0You\u2019ll\u00A0work closely with Channel Sales Leadership, Deal Desk, Billing, Finance, Legal, Sales Ops, and Sales Systems\u00A0to keep our\u00A0partner\u00A0motion running\u00A0smoothly and consistently.\u00A0This is a\u00A0critical\u00A0builder\u00A0role at the heart of how our channel accelerates revenue.\u00A0\u00A0Location\u00A0- Hybrid in\u00A0Austin, TX or Tampa, FL (In the office 3\u00A0days per week\u00A0Monday,\u00A0Tuesday,\u00A0and\u00A0Thursday)\u00A0\u00A0\u00A0What\u00A0You\u2019ll\u00A0be Doing\u00A0Process Optimization & Scale\u00A0

• Standardize partner workflows globally (Americas, EMEA, APAC)\u00A0

• Identify\u00A0bottlenecks and implement process improvements\u00A0

• Partner with Sales Systems to automate quoting, approvals, routing, and partner tagging in Salesforce\u00A0

• Identify\u00A0operational bottlenecks and recommend improvements\u00A0

Partner Data & Reporting\u00A0

• Support\u00A0maintenance of\u00A0clean partner data, account hierarchies, and opportunity attribution in\u00A0Salesforce\u00A0

• Support dashboards and reporting for partner\u00A0pipeline, bookings, and performance\u00A0

• Partner with Sales\u00A0Systems to automate partner workflows (routing, onboarding, attribution rules)\u00A0

Cross-functional\u00A0Workstreams\u00A0

• Collaborate with Channel Sales Leadership on operational readiness for MSP + Enterprise partner motions\u00A0

• Manage RFP responses (including templates), questionnaires, and compliance documentation while building repeatable partner proposal workflows\u00A0

• Reviewing and processing incoming channel purchase orders, ensuring data alignment\u00A0and accuracy\u00A0across CRM, quotes, and\u00A0POs, ensuring\u00A0timely\u00A0closure of channel\u00A0deals\u00A0and escalating any issues before\u00A0second-line billing review\u00A0

• Partner with Billing/Deal Desk, Finance, Legal, Sales Ops, and Sales Systems to ensure smooth execution across the quote-to-cash lifecycle\u00A0

• Other duties as needed\u00A0

\u00A0\u00A0About You\u00A0

• 2\u20133+ years in Channel Operations, Sales Operations, Deal Desk, Partner Ops, or similar GTM Ops roles\u00A0in B2B SaaS\u00A0\u00A0

• Experience supporting MSP, reseller, VAR, distributor, or channel-driven SaaS motions.\u00A0

• Strong Salesforce\u00A0proficiency\u00A0(opportunity structure, quoting, partner tagging, custom workflows)\u00A0

• Excellent communication and cross-functional communication skills (Sales, Channel, Legal, Deal Desk, Finance, Sales Systems)\u00A0

• Problem-solver mindset and drive for operational excellence: you\u00A0anticipate\u00A0what\u2019s\u00A0broken before it breaks and put preventive systems in place\u00A0

• Bonus:\u00A0Experience with\u00A0DealHub\u00A0CPQ, RFP management, partner portals, understanding of global channel compliance as well as discounting rules and margin optimization\u00A0

About Us\u202F\u00A0NinjaOne\u00A0unifies IT to simplify work for\u00A0nearly\u00A040,000\u00A0customers\u00A0in 140+ countries.\u00A0The\u00A0NinjaOne\u00A0Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees\u00A0a great\u00A0technology experience at work. \u200B\u00A0NinjaOne\u00A0is obsessed with customer success and has\u00A0retained\u00A0a 98% customer satisfaction score for more than 5 years.\u00A0\u00A0What\u00A0You\u2019ll\u00A0Love\u202F\u00A0We are a collaborative, kind, and curious community.\u202F\u00A0We honor your flexibility needs with full-time\u00A0work that is\u00A0hybrid remote.\u00A0\u00A0We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.\u00A0We help you prepare for your financial future with our 401(k) plan.\u00A0We prioritize your work-life balance with our unlimited PTO.\u00A0We reward your work with\u00A0opportunity\u00A0for growth and advancement.\u00A0\u00A0\u00A0Additional Information\u00A0This position is\u202FNOT\u202Feligible for Visa sponsorship.\u00A0\u00A0\u00A0All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.\u00A0\u00A0\u00A0#LI-TR1\u00A0\u00A0#LI-Hybrid\u00A0#BI-Hybrid\u00A0", "hiringOrganization": "NinjaOne", "employmentType": "Full-Time", "industry": "Sales", "identifier": "ogMfzfwA", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Austin", "addressRegion": "Texas", "addressCountry": "United States" } }, { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Tampa", "addressRegion": "Florida", "addressCountry": "United States" } } ], "title": "Channel Sales Operations Manager", "baseSalary": { "@type": "MonetaryAmount", "currency": "", "value": { "@type": "QuantitativeValue", "minValue": "", "maxValue": "", "unitText": "" } } } Channel Sales Operations Manager SalesHybrid Remote, Austin, Texas Tampa, Florida Apply Description About the Role NinjaOne’s partner ecosystem is one of the strongest drivers of our global growth, especially across our MSP, SMB, Mid-Market, and emerging Enterprise motions. As we scale, we need a Channel Operations Manager who can bring structure, speed, and scalability to every operational layer that supports our partner ecosystem. In this role, you will own the operational infrastructure for all partner motions, focusing on end-to-end operational systems that surround the quote-to-cash motion, including partner data governance, routing, attribution, program workflows, enterprise-channel readiness, RFP coordination, partner onboarding, and process optimization across regions and segments. You’ll work closely with Channel Sales Leadership, Deal Desk, Billing, Finance, Legal, Sales Ops, and Sales Systems to keep our partner motion running smoothly and consistently. This is a critical builder role at the heart of how our channel accelerates revenue. Location - Hybrid in Austin, TX or Tampa, FL (In the office 3 days per week Monday, Tuesday, and Thursday) What You’ll be Doing Process Optimization & Scale Standardize partner workflows globally (Americas, EMEA, APAC) Identify bottlenecks and implement process improvements Partner with Sales Systems to automate quoting, approvals, routing, and partner tagging in Salesforce Identify operational bottlenecks and recommend improvements Partner Data & Reporting Support maintenance of clean partner data, account hierarchies, and opportunity attribution in Salesforce Support dashboards and reporting for partner pipeline, bookings, and performance Partner with Sales Systems to automate partner workflows (routing, onboarding, attribution rules) Cross-functional Workstreams Collaborate with Channel Sales Leadership on operational readiness for MSP + Enterprise partner motions Manage RFP responses (including templates), questionnaires, and compliance documentation while building repeatable partner proposal workflows Reviewing and processing incoming channel purchase orders, ensuring data alignment and accuracy across CRM, quotes, and POs, ensuring timely closure of channel deals and escalating any issues before second-line billing review Partner with Billing/Deal Desk, Finance, Legal, Sales Ops, and Sales Systems to ensure smooth execution across the quote-to-cash lifecycle Other duties as needed About You 2–3+ years in Channel Operations, Sales Operations, Deal Desk, Partner Ops, or similar GTM Ops roles in B2B SaaS Experience supporting MSP, reseller, VAR, distributor, or channel-driven SaaS motions. Strong Salesforce proficiency (opportunity structure, quoting, partner tagging, custom workflows) Excellent communication and cross-functional communication skills (Sales, Channel, Legal, Deal Desk, Finance, Sales Systems) Problem-solver mindset and drive for operational excellence: you anticipate what’s broken before it breaks and put preventive systems in place Bonus: Experience with DealHub CPQ, RFP management, partner portals, understanding of global channel compliance as well as discounting rules and margin optimization About Us NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. ​ NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. What You’ll Love We are a collaborative, kind, and curious community. We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. We help you prepare for your financial future with our 401(k) plan. We prioritize your work-life balance with our unlimited PTO. We reward your work with opportunity for growth and advancement. Additional Information This position is NOT eligible for Visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-TR1 #LI-Hybrid #BI-Hybrid Apply Apply Later ← Back to Current Openings Share lang: en_US Share LinkedIn Facebook Twitter Email Similar Jobs Enterprise Account Executive- Mid West Enterprise Account Executive- TN & KY Enterprise Account Executive- IL & IN Manager, Channel Sales Manager, Mid-Market Sales Powered by Jobvite

NinjaOne Careers { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-01-07", "description": "

About the Role\u00A0\u00A0\u00A0NinjaOne\u2019s\u00A0partner ecosystem is one of the strongest drivers of our global growth,\u00A0especially across our MSP, SMB, Mid-Market, and emerging Enterprise motions. As we scale, we need a\u00A0Channel Operations\u00A0Manager\u00A0who can bring structure, speed, and scalability to every operational layer that supports our\u00A0partner\u00A0ecosystem.\u00A0In this role, you will\u00A0own the operational infrastructure for all partner motions,\u00A0focusing\u00A0on end-to-end\u00A0operational\u00A0systems that surround the quote-to-cash motion, including\u00A0\u00A0partner data governance,\u00A0routing, attribution,\u00A0program workflows, enterprise-channel readiness,\u00A0RFP coordination,\u00A0partner onboarding, and process optimization across regions and segments.\u00A0You\u2019ll\u00A0work closely with Channel Sales Leadership, Deal Desk, Billing, Finance, Legal, Sales Ops, and Sales Systems\u00A0to keep our\u00A0partner\u00A0motion running\u00A0smoothly and consistently.\u00A0This is a\u00A0critical\u00A0builder\u00A0role at the heart of how our channel accelerates revenue.\u00A0\u00A0Location\u00A0- Hybrid in\u00A0Austin, TX or Tampa, FL (In the office 3\u00A0days per week\u00A0Monday,\u00A0Tuesday,\u00A0and\u00A0Thursday)\u00A0\u00A0\u00A0What\u00A0You\u2019ll\u00A0be Doing\u00A0Process Optimization & Scale\u00A0

• Standardize partner workflows globally (Americas, EMEA, APAC)\u00A0

• Identify\u00A0bottlenecks and implement process improvements\u00A0

• Partner with Sales Systems to automate quoting, approvals, routing, and partner tagging in Salesforce\u00A0

• Identify\u00A0operational bottlenecks and recommend improvements\u00A0

Partner Data & Reporting\u00A0

• Support\u00A0maintenance of\u00A0clean partner data, account hierarchies, and opportunity attribution in\u00A0Salesforce\u00A0

• Support dashboards and reporting for partner\u00A0pipeline, bookings, and performance\u00A0

• Partner with Sales\u00A0Systems to automate partner workflows (routing, onboarding, attribution rules)\u00A0

Cross-functional\u00A0Workstreams\u00A0

• Collaborate with Channel Sales Leadership on operational readiness for MSP + Enterprise partner motions\u00A0

• Manage RFP responses (including templates), questionnaires, and compliance documentation while building repeatable partner proposal workflows\u00A0

• Reviewing and processing incoming channel purchase orders, ensuring data alignment\u00A0and accuracy\u00A0across CRM, quotes, and\u00A0POs, ensuring\u00A0timely\u00A0closure of channel\u00A0deals\u00A0and escalating any issues before\u00A0second-line billing review\u00A0

• Partner with Billing/Deal Desk, Finance, Legal, Sales Ops, and Sales Systems to ensure smooth execution across the quote-to-cash lifecycle\u00A0

• Other duties as needed\u00A0

\u00A0\u00A0About You\u00A0

• 2\u20133+ years in Channel Operations, Sales Operations, Deal Desk, Partner Ops, or similar GTM Ops roles\u00A0in B2B SaaS\u00A0\u00A0

• Experience supporting MSP, reseller, VAR, distributor, or channel-driven SaaS motions.\u00A0

• Strong Salesforce\u00A0proficiency\u00A0(opportunity structure, quoting, partner tagging, custom workflows)\u00A0

• Excellent communication and cross-functional communication skills (Sales, Channel, Legal, Deal Desk, Finance, Sales Systems)\u00A0

• Problem-solver mindset and drive for operational excellence: you\u00A0anticipate\u00A0what\u2019s\u00A0broken before it breaks and put preventive systems in place\u00A0

• Bonus:\u00A0Experience with\u00A0DealHub\u00A0CPQ, RFP management, partner portals, understanding of global channel compliance as well as discounting rules and margin optimization\u00A0

About Us\u202F\u00A0NinjaOne\u00A0unifies IT to simplify work for\u00A0nearly\u00A040,000\u00A0customers\u00A0in 140+ countries.\u00A0The\u00A0NinjaOne\u00A0Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees\u00A0a great\u00A0technology experience at work. \u200B\u00A0NinjaOne\u00A0is obsessed with customer success and has\u00A0retained\u00A0a 98% customer satisfaction score for more than 5 years.\u00A0\u00A0What\u00A0You\u2019ll\u00A0Love\u202F\u00A0We are a collaborative, kind, and curious community.\u202F\u00A0We honor your flexibility needs with full-time\u00A0work that is\u00A0hybrid remote.\u00A0\u00A0We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.\u00A0We help you prepare for your financial future with our 401(k) plan.\u00A0We prioritize your work-life balance with our unlimited PTO.\u00A0We reward your work with\u00A0opportunity\u00A0for growth and advancement.\u00A0\u00A0\u00A0Additional Information\u00A0This position is\u202FNOT\u202Feligible for Visa sponsorship.\u00A0\u00A0\u00A0All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.\u00A0\u00A0\u00A0#LI-TR1\u00A0\u00A0#LI-Hybrid\u00A0#BI-Hybrid\u00A0", "hiringOrganization": "NinjaOne", "employmentType": "Full-Time", "industry": "Sales", "identifier": "ogMfzfwA", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Austin", "addressRegion": "Texas", "addressCountry": "United States" } }, { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Tampa", "addressRegion": "Florida", "addressCountry": "United States" } } ], "title": "Channel Sales Operations Manager", "baseSalary": { "@type": "MonetaryAmount", "currency": "", "value": { "@type": "QuantitativeValue", "minValue": "", "maxValue": "", "unitText": "" } } } Channel Sales Operations Manager SalesHybrid Remote, Austin, Texas Tampa, Florida Apply Description About the Role NinjaOne’s partner ecosystem is one of the strongest drivers of our global growth, especially across our MSP, SMB, Mid-Market, and emerging Enterprise motions. As we scale, we need a Channel Operations Manager who can bring structure, speed, and scalability to every operational layer that supports our partner ecosystem. In this role, you will own the operational infrastructure for all partner motions, focusing on end-to-end operational systems that surround the quote-to-cash motion, including partner data governance, routing, attribution, program workflows, enterprise-channel readiness, RFP coordination, partner onboarding, and process optimization across regions and segments. You’ll work closely with Channel Sales Leadership, Deal Desk, Billing, Finance, Legal, Sales Ops, and Sales Systems to keep our partner motion running smoothly and consistently. This is a critical builder role at the heart of how our channel accelerates revenue. Location - Hybrid in Austin, TX or Tampa, FL (In the office 3 days per week Monday, Tuesday, and Thursday) What You’ll be Doing Process Optimization & Scale Standardize partner workflows globally (Americas, EMEA, APAC) Identify bottlenecks and implement process improvements Partner with Sales Systems to automate quoting, approvals, routing, and partner tagging in Salesforce Identify operational bottlenecks and recommend improvements Partner Data & Reporting Support maintenance of clean partner data, account hierarchies, and opportunity attribution in Salesforce Support dashboards and reporting for partner pipeline, bookings, and performance Partner with Sales Systems to automate partner workflows (routing, onboarding, attribution rules) Cross-functional Workstreams Collaborate with Channel Sales Leadership on operational readiness for MSP + Enterprise partner motions Manage RFP responses (including templates), questionnaires, and compliance documentation while building repeatable partner proposal workflows Reviewing and processing incoming channel purchase orders, ensuring data alignment and accuracy across CRM, quotes, and POs, ensuring timely closure of channel deals and escalating any issues before second-line billing review Partner with Billing/Deal Desk, Finance, Legal, Sales Ops, and Sales Systems to ensure smooth execution across the quote-to-cash lifecycle Other duties as needed About You 2–3+ years in Channel Operations, Sales Operations, Deal Desk, Partner Ops, or similar GTM Ops roles in B2B SaaS Experience supporting MSP, reseller, VAR, distributor, or channel-driven SaaS motions. Strong Salesforce proficiency (opportunity structure, quoting, partner tagging, custom workflows) Excellent communication and cross-functional communication skills (Sales, Channel, Legal, Deal Desk, Finance, Sales Systems) Problem-solver mindset and drive for operational excellence: you anticipate what’s broken before it breaks and put preventive systems in place Bonus: Experience with DealHub CPQ, RFP management, partner portals, understanding of global channel compliance as well as discounting rules and margin optimization About Us NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. ​ NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. What You’ll Love We are a collaborative, kind, and curious community. We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. We help you prepare for your financial future with our 401(k) plan. We prioritize your work-life balance with our unlimited PTO. We reward your work with opportunity for growth and advancement. Additional Information This position is NOT eligible for Visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-TR1 #LI-Hybrid #BI-Hybrid Apply Apply Later ← Back to Current Openings Share lang: en_US Share LinkedIn Facebook Twitter Email Similar Jobs Enterprise Account Executive- Mid West Enterprise Account Executive- TN & KY Enterprise Account Executive- IL & IN Manager, Channel Sales Manager, Mid-Market Sales Powered by Jobvite

NinjaOne Careers { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-01-07", "description": "

About the Role\u00A0\u00A0\u00A0NinjaOne\u2019s\u00A0partner ecosystem is one of the strongest drivers of our global growth,\u00A0especially across our MSP, SMB, Mid-Market, and emerging Enterprise motions. As we scale, we need a\u00A0Channel Operations\u00A0Manager\u00A0who can bring structure, speed, and scalability to every operational layer that supports our\u00A0partner\u00A0ecosystem.\u00A0In this role, you will\u00A0own the operational infrastructure for all partner motions,\u00A0focusing\u00A0on end-to-end\u00A0operational\u00A0systems that surround the quote-to-cash motion, including\u00A0\u00A0partner data governance,\u00A0routing, attribution,\u00A0program workflows, enterprise-channel readiness,\u00A0RFP coordination,\u00A0partner onboarding, and process optimization across regions and segments.\u00A0You\u2019ll\u00A0work closely with Channel Sales Leadership, Deal Desk, Billing, Finance, Legal, Sales Ops, and Sales Systems\u00A0to keep our\u00A0partner\u00A0motion running\u00A0smoothly and consistently.\u00A0This is a\u00A0critical\u00A0builder\u00A0role at the heart of how our channel accelerates revenue.\u00A0\u00A0Location\u00A0- Hybrid in\u00A0Austin, TX or Tampa, FL (In the office 3\u00A0days per week\u00A0Monday,\u00A0Tuesday,\u00A0and\u00A0Thursday)\u00A0\u00A0\u00A0What\u00A0You\u2019ll\u00A0be Doing\u00A0Process Optimization & Scale\u00A0

• Standardize partner workflows globally (Americas, EMEA, APAC)\u00A0

• Identify\u00A0bottlenecks and implement process improvements\u00A0

• Partner with Sales Systems to automate quoting, approvals, routing, and partner tagging in Salesforce\u00A0

• Identify\u00A0operational bottlenecks and recommend improvements\u00A0

Partner Data & Reporting\u00A0

• Support\u00A0maintenance of\u00A0clean partner data, account hierarchies, and opportunity attribution in\u00A0Salesforce\u00A0

• Support dashboards and reporting for partner\u00A0pipeline, bookings, and performance\u00A0

• Partner with Sales\u00A0Systems to automate partner workflows (routing, onboarding, attribution rules)\u00A0

Cross-functional\u00A0Workstreams\u00A0

• Collaborate with Channel Sales Leadership on operational readiness for MSP + Enterprise partner motions\u00A0

• Manage RFP responses (including templates), questionnaires, and compliance documentation while building repeatable partner proposal workflows\u00A0

• Reviewing and processing incoming channel purchase orders, ensuring data alignment\u00A0and accuracy\u00A0across CRM, quotes, and\u00A0POs, ensuring\u00A0timely\u00A0closure of channel\u00A0deals\u00A0and escalating any issues before\u00A0second-line billing review\u00A0

• Partner with Billing/Deal Desk, Finance, Legal, Sales Ops, and Sales Systems to ensure smooth execution across the quote-to-cash lifecycle\u00A0

• Other duties as needed\u00A0

\u00A0\u00A0About You\u00A0

• 2\u20133+ years in Channel Operations, Sales Operations, Deal Desk, Partner Ops, or similar GTM Ops roles\u00A0in B2B SaaS\u00A0\u00A0

• Experience supporting MSP, reseller, VAR, distributor, or channel-driven SaaS motions.\u00A0

• Strong Salesforce\u00A0proficiency\u00A0(opportunity structure, quoting, partner tagging, custom workflows)\u00A0

• Excellent communication and cross-functional communication skills (Sales, Channel, Legal, Deal Desk, Finance, Sales Systems)\u00A0

• Problem-solver mindset and drive for operational excellence: you\u00A0anticipate\u00A0what\u2019s\u00A0broken before it breaks and put preventive systems in place\u00A0

• Bonus:\u00A0Experience with\u00A0DealHub\u00A0CPQ, RFP management, partner portals, understanding of global channel compliance as well as discounting rules and margin optimization\u00A0

About Us\u202F\u00A0NinjaOne\u00A0unifies IT to simplify work for\u00A0nearly\u00A040,000\u00A0customers\u00A0in 140+ countries.\u00A0The\u00A0NinjaOne\u00A0Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees\u00A0a great\u00A0technology experience at work. \u200B\u00A0NinjaOne\u00A0is obsessed with customer success and has\u00A0retained\u00A0a 98% customer satisfaction score for more than 5 years.\u00A0\u00A0What\u00A0You\u2019ll\u00A0Love\u202F\u00A0We are a collaborative, kind, and curious community.\u202F\u00A0We honor your flexibility needs with full-time\u00A0work that is\u00A0hybrid remote.\u00A0\u00A0We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.\u00A0We help you prepare for your financial future with our 401(k) plan.\u00A0We prioritize your work-life balance with our unlimited PTO.\u00A0We reward your work with\u00A0opportunity\u00A0for growth and advancement.\u00A0\u00A0\u00A0Additional Information\u00A0This position is\u202FNOT\u202Feligible for Visa sponsorship.\u00A0\u00A0\u00A0All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.\u00A0\u00A0\u00A0#LI-TR1\u00A0\u00A0#LI-Hybrid\u00A0#BI-Hybrid\u00A0", "hiringOrganization": "NinjaOne", "employmentType": "Full-Time", "industry": "Sales", "identifier": "ogMfzfwA", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Austin", "addressRegion": "Texas", "addressCountry": "United States" } }, { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Tampa", "addressRegion": "Florida", "addressCountry": "United States" } } ], "title": "Channel Sales Operations Manager", "baseSalary": { "@type": "MonetaryAmount", "currency": "", "value": { "@type": "QuantitativeValue", "minValue": "", "maxValue": "", "unitText": "" } } } Channel Sales Operations Manager SalesHybrid Remote, Austin, Texas Tampa, Florida Apply Description About the Role NinjaOne’s partner ecosystem is one of the strongest drivers of our global growth, especially across our MSP, SMB, Mid-Market, and emerging Enterprise motions. As we scale, we need a Channel Operations Manager who can bring structure, speed, and scalability to every operational layer that supports our partner ecosystem. In this role, you will own the operational infrastructure for all partner motions, focusing on end-to-end operational systems that surround the quote-to-cash motion, including partner data governance, routing, attribution, program workflows, enterprise-channel readiness, RFP coordination, partner onboarding, and process optimization across regions and segments. You’ll work closely with Channel Sales Leadership, Deal Desk, Billing, Finance, Legal, Sales Ops, and Sales Systems to keep our partner motion running smoothly and consistently. This is a critical builder role at the heart of how our channel accelerates revenue. Location - Hybrid in Austin, TX or Tampa, FL (In the office 3 days per week Monday, Tuesday, and Thursday) What You’ll be Doing Process Optimization & Scale Standardize partner workflows globally (Americas, EMEA, APAC) Identify bottlenecks and implement process improvements Partner with Sales Systems to automate quoting, approvals, routing, and partner tagging in Salesforce Identify operational bottlenecks and recommend improvements Partner Data & Reporting Support maintenance of clean partner data, account hierarchies, and opportunity attribution in Salesforce Support dashboards and reporting for partner pipeline, bookings, and performance Partner with Sales Systems to automate partner workflows (routing, onboarding, attribution rules) Cross-functional Workstreams Collaborate with Channel Sales Leadership on operational readiness for MSP + Enterprise partner motions Manage RFP responses (including templates), questionnaires, and compliance documentation while building repeatable partner proposal workflows Reviewing and processing incoming channel purchase orders, ensuring data alignment and accuracy across CRM, quotes, and POs, ensuring timely closure of channel deals and escalating any issues before second-line billing review Partner with Billing/Deal Desk, Finance, Legal, Sales Ops, and Sales Systems to ensure smooth execution across the quote-to-cash lifecycle Other duties as needed About You 2–3+ years in Channel Operations, Sales Operations, Deal Desk, Partner Ops, or similar GTM Ops roles in B2B SaaS Experience supporting MSP, reseller, VAR, distributor, or channel-driven SaaS motions. Strong Salesforce proficiency (opportunity structure, quoting, partner tagging, custom workflows) Excellent communication and cross-functional communication skills (Sales, Channel, Legal, Deal Desk, Finance, Sales Systems) Problem-solver mindset and drive for operational excellence: you anticipate what’s broken before it breaks and put preventive systems in place Bonus: Experience with DealHub CPQ, RFP management, partner portals, understanding of global channel compliance as well as discounting rules and margin optimization About Us NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. ​ NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. What You’ll Love We are a collaborative, kind, and curious community. We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. We help you prepare for your financial future with our 401(k) plan. We prioritize your work-life balance with our unlimited PTO. We reward your work with opportunity for growth and advancement. Additional Information This position is NOT eligible for Visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-TR1 #LI-Hybrid #BI-Hybrid Apply Apply Later ← Back to Current Openings Share lang: en_US Share LinkedIn Facebook Twitter Email Similar Jobs Enterprise Account Executive- Mid West Enterprise Account Executive- TN & KY Enterprise Account Executive- IL & IN Manager, Channel Sales Manager, Mid-Market Sales Powered by Jobvite

{ "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-01-07", "description": "

About the Role\u00A0\u00A0\u00A0NinjaOne\u2019s\u00A0partner ecosystem is one of the strongest drivers of our global growth,\u00A0especially across our MSP, SMB, Mid-Market, and emerging Enterprise motions. As we scale, we need a\u00A0Channel Operations\u00A0Manager\u00A0who can bring structure, speed, and scalability to every operational layer that supports our\u00A0partner\u00A0ecosystem.\u00A0In this role, you will\u00A0own the operational infrastructure for all partner motions,\u00A0focusing\u00A0on end-to-end\u00A0operational\u00A0systems that surround the quote-to-cash motion, including\u00A0\u00A0partner data governance,\u00A0routing, attribution,\u00A0program workflows, enterprise-channel readiness,\u00A0RFP coordination,\u00A0partner onboarding, and process optimization across regions and segments.\u00A0You\u2019ll\u00A0work closely with Channel Sales Leadership, Deal Desk, Billing, Finance, Legal, Sales Ops, and Sales Systems\u00A0to keep our\u00A0partner\u00A0motion running\u00A0smoothly and consistently.\u00A0This is a\u00A0critical\u00A0builder\u00A0role at the heart of how our channel accelerates revenue.\u00A0\u00A0Location\u00A0- Hybrid in\u00A0Austin, TX or Tampa, FL (In the office 3\u00A0days per week\u00A0Monday,\u00A0Tuesday,\u00A0and\u00A0Thursday)\u00A0\u00A0\u00A0What\u00A0You\u2019ll\u00A0be Doing\u00A0Process Optimization & Scale\u00A0

• Standardize partner workflows globally (Americas, EMEA, APAC)\u00A0

• Identify\u00A0bottlenecks and implement process improvements\u00A0

• Partner with Sales Systems to automate quoting, approvals, routing, and partner tagging in Salesforce\u00A0

• Identify\u00A0operational bottlenecks and recommend improvements\u00A0

Partner Data & Reporting\u00A0

• Support\u00A0maintenance of\u00A0clean partner data, account hierarchies, and opportunity attribution in\u00A0Salesforce\u00A0

• Support dashboards and reporting for partner\u00A0pipeline, bookings, and performance\u00A0

• Partner with Sales\u00A0Systems to automate partner workflows (routing, onboarding, attribution rules)\u00A0

Cross-functional\u00A0Workstreams\u00A0

• Collaborate with Channel Sales Leadership on operational readiness for MSP + Enterprise partner motions\u00A0

• Manage RFP responses (including templates), questionnaires, and compliance documentation while building repeatable partner proposal workflows\u00A0

• Reviewing and processing incoming channel purchase orders, ensuring data alignment\u00A0and accuracy\u00A0across CRM, quotes, and\u00A0POs, ensuring\u00A0timely\u00A0closure of channel\u00A0deals\u00A0and escalating any issues before\u00A0second-line billing review\u00A0

• Partner with Billing/Deal Desk, Finance, Legal, Sales Ops, and Sales Systems to ensure smooth execution across the quote-to-cash lifecycle\u00A0

• Other duties as needed\u00A0

\u00A0\u00A0About You\u00A0

• 2\u20133+ years in Channel Operations, Sales Operations, Deal Desk, Partner Ops, or similar GTM Ops roles\u00A0in B2B SaaS\u00A0\u00A0

• Experience supporting MSP, reseller, VAR, distributor, or channel-driven SaaS motions.\u00A0

• Strong Salesforce\u00A0proficiency\u00A0(opportunity structure, quoting, partner tagging, custom workflows)\u00A0

• Excellent communication and cross-functional communication skills (Sales, Channel, Legal, Deal Desk, Finance, Sales Systems)\u00A0

• Problem-solver mindset and drive for operational excellence: you\u00A0anticipate\u00A0what\u2019s\u00A0broken before it breaks and put preventive systems in place\u00A0

• Bonus:\u00A0Experience with\u00A0DealHub\u00A0CPQ, RFP management, partner portals, understanding of global channel compliance as well as discounting rules and margin optimization\u00A0

About Us\u202F\u00A0NinjaOne\u00A0unifies IT to simplify work for\u00A0nearly\u00A040,000\u00A0customers\u00A0in 140+ countries.\u00A0The\u00A0NinjaOne\u00A0Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees\u00A0a great\u00A0technology experience at work. \u200B\u00A0NinjaOne\u00A0is obsessed with customer success and has\u00A0retained\u00A0a 98% customer satisfaction score for more than 5 years.\u00A0\u00A0What\u00A0You\u2019ll\u00A0Love\u202F\u00A0We are a collaborative, kind, and curious community.\u202F\u00A0We honor your flexibility needs with full-time\u00A0work that is\u00A0hybrid remote.\u00A0\u00A0We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.\u00A0We help you prepare for your financial future with our 401(k) plan.\u00A0We prioritize your work-life balance with our unlimited PTO.\u00A0We reward your work with\u00A0opportunity\u00A0for growth and advancement.\u00A0\u00A0\u00A0Additional Information\u00A0This position is\u202FNOT\u202Feligible for Visa sponsorship.\u00A0\u00A0\u00A0All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.\u00A0\u00A0\u00A0#LI-TR1\u00A0\u00A0#LI-Hybrid\u00A0#BI-Hybrid\u00A0", "hiringOrganization": "NinjaOne", "employmentType": "Full-Time", "industry": "Sales", "identifier": "ogMfzfwA", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Austin", "addressRegion": "Texas", "addressCountry": "United States" } }, { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Tampa", "addressRegion": "Florida", "addressCountry": "United States" } } ], "title": "Channel Sales Operations Manager", "baseSalary": { "@type": "MonetaryAmount", "currency": "", "value": { "@type": "QuantitativeValue", "minValue": "", "maxValue": "", "unitText": "" } } } Channel Sales Operations Manager SalesHybrid Remote, Austin, Texas Tampa, Florida Apply Description About the Role NinjaOne’s partner ecosystem is one of the strongest drivers of our global growth, especially across our MSP, SMB, Mid-Market, and emerging Enterprise motions. As we scale, we need a Channel Operations Manager who can bring structure, speed, and scalability to every operational layer that supports our partner ecosystem. In this role, you will own the operational infrastructure for all partner motions, focusing on end-to-end operational systems that surround the quote-to-cash motion, including partner data governance, routing, attribution, program workflows, enterprise-channel readiness, RFP coordination, partner onboarding, and process optimization across regions and segments. You’ll work closely with Channel Sales Leadership, Deal Desk, Billing, Finance, Legal, Sales Ops, and Sales Systems to keep our partner motion running smoothly and consistently. This is a critical builder role at the heart of how our channel accelerates revenue. Location - Hybrid in Austin, TX or Tampa, FL (In the office 3 days per week Monday, Tuesday, and Thursday) What You’ll be Doing Process Optimization & Scale Standardize partner workflows globally (Americas, EMEA, APAC) Identify bottlenecks and implement process improvements Partner with Sales Systems to automate quoting, approvals, routing, and partner tagging in Salesforce Identify operational bottlenecks and recommend improvements Partner Data & Reporting Support maintenance of clean partner data, account hierarchies, and opportunity attribution in Salesforce Support dashboards and reporting for partner pipeline, bookings, and performance Partner with Sales Systems to automate partner workflows (routing, onboarding, attribution rules) Cross-functional Workstreams Collaborate with Channel Sales Leadership on operational readiness for MSP + Enterprise partner motions Manage RFP responses (including templates), questionnaires, and compliance documentation while building repeatable partner proposal workflows Reviewing and processing incoming channel purchase orders, ensuring data alignment and accuracy across CRM, quotes, and POs, ensuring timely closure of channel deals and escalating any issues before second-line billing review Partner with Billing/Deal Desk, Finance, Legal, Sales Ops, and Sales Systems to ensure smooth execution across the quote-to-cash lifecycle Other duties as needed About You 2–3+ years in Channel Operations, Sales Operations, Deal Desk, Partner Ops, or similar GTM Ops roles in B2B SaaS Experience supporting MSP, reseller, VAR, distributor, or channel-driven SaaS motions. Strong Salesforce proficiency (opportunity structure, quoting, partner tagging, custom workflows) Excellent communication and cross-functional communication skills (Sales, Channel, Legal, Deal Desk, Finance, Sales Systems) Problem-solver mindset and drive for operational excellence: you anticipate what’s broken before it breaks and put preventive systems in place Bonus: Experience with DealHub CPQ, RFP management, partner portals, understanding of global channel compliance as well as discounting rules and margin optimization About Us NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. ​ NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. What You’ll Love We are a collaborative, kind, and curious community. We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. We help you prepare for your financial future with our 401(k) plan. We prioritize your work-life balance with our unlimited PTO. We reward your work with opportunity for growth and advancement. Additional Information This position is NOT eligible for Visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-TR1 #LI-Hybrid #BI-Hybrid Apply Apply Later ← Back to Current Openings Share lang: en_US Share LinkedIn Facebook Twitter Email Similar Jobs Enterprise Account Executive- Mid West Enterprise Account Executive- TN & KY Enterprise Account Executive- IL & IN Manager, Channel Sales Manager, Mid-Market Sales

Channel Sales Operations Manager

SalesHybrid Remote, Austin, Texas Tampa, Florida

,