Channel Operations Lead (Bangkok, Thailand, Amnat Charoen)

THE POSITION

• Be a key driver of commercial excellence by shaping channel strategies and business decisions that positively impact healthcare professionals and patients across Thailand.
• Lead channel planning and operational excellence initiatives to enable sustainable business growth and outstanding customer engagement.
• Based in Bangkok, Thailand, collaborate with Sales, Marketing, Market Access, and Business Analytics teams to transform insights into impactful business actions.

Tasks & Responsibilities

• Lead channel performance monitoring and identify business opportunities through data-driven insights.
• Develop and execute channel operations strategies aligned with business objectives and customer needs.
• Coordinate cross-functional initiatives to improve operational efficiency and commercial execution.
• Manage business planning processes, target settings, and performance tracking.
• Ensure data quality, reporting accuracy, and timely delivery of business insights to stakeholders.
• Drive continuous improvement initiatives and implement best practices across channel operations.

Requirements

• Bachelor's degree in Business Administration, Life Sciences, Analytics, or related fields.
• Minimum 2 years of proven experience in Commercial Operations, Business Analytics, Sales Operations, or Channel Management within the Life Science industry.
• Strong analytical and problem-solving skills with the ability to translate data into actionable business recommendations.
• Demonstrated ability to work effectively with cross-functional stakeholders in a matrix environment.
• Proficiency in CRM systems, Microsoft Excel, and data analysis or visualization tools; experience with business intelligence platforms and project management tools is an advantage.
• Proficiency for English in professional level and fluent in Thai are required.