Cash and Trade Processing Analyst 2

The Cash & Trade Proc Assoc Analyst 2 is an entry level role responsible for assisting the function with any projects and initiatives related to cash management in coordination with the Transaction Services team. You'll learn the ins-and-outs of treasury solutions and gain hands-on experience supporting the products that keep global commerce moving. This role is perfect for a detail-oriented problem-solver who is eager to learn and grow in a fast-paced environment.

Responsibilities:

• Assist with setting up accounts for our global clients, including cash concentration structures, account pricing, and target balance accounts.

• Process client requests for new accounts and other services.

• Help investigate and find solutions for operational issues, system errors, and client inquiries.

• Research, identify, and recommend technology capabilities that enable the reduction of client inquiries and manual touchpoints.

• Work closely with our partners in Technology, Product, and Client Service to ensure our clients receive the best possible support.

• Participate in system testing, operational readiness activities, and other projects to help us improve our processes.

• Learn about operational risk and help the team maintain strong controls and procedures.

• Assist in preparing communications and reports for team members and leadership.

Qualifications:

• A strong interest in finance, banking operations, or treasury services.

• 0-2 years of experience in a related role. Relevant internships are a plus.

• Excellent problem-solving skills and a keen eye for detail.

• Strong communication skills and the ability to work well in a team.

• A proactive and eager-to-learn attitude.

• The ability to handle multiple tasks and prioritize effectively in a busy environment.

• Comfortable using new software and systems, with a proficient understanding of emerging technologies.

• Ability to work in a hybrid model and be in the office on team days.

Education:

• Bachelor’s/University degree

• Fluent in English

Work Schedule

• This role follows a Monday-Friday, 9 AM to 6:00 PM EST schedule to support our global operations.

• Flexibility on hours is required. This will include working the occasional evening shift from 12 PM EST to 9 PM EST to cover employee absences.

• Occasional weekend availability (approximately 3-4 times a year) is required for product launches or major system updates.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.