Cargo Agent - dnata Singapore at dnata MEA - International Airports

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Duties and ResponsibilitiesHandle customers’/ airline/ agents’ enquiries in a polite and efficient mannerAttend to customers in collecting/ delivering of cargo including receiving of paymentsLiaise with warehouse operations team as appropriateScreens accuracy of paperwork submitted for inbound releases as well as acceptance on outbound shipmentsUpdate consignments records in Cargo Management System (CMS) and airline systems and maintain computer databaseSorting and dispatching of cargo documents in accordance to airline requirementsCoordinate with carriers/ Ground Handling Agents and arrange transfer of all transshipment trafficConduct tracing activity and any other relevant action following short/ over shipments of documents/ cargoUpdate filing as necessarySupervising a team of subordinate working under the sectionsEnsure compliance with all workplace safety, security, and health policies and proceduresPerform any ad-hoc duties as assigned by the reporting manager or department head RequirementsGCE ‘O’ or ‘N’ LevelsExperience in logistics & warehouse is an advantageCustomer-oriented and can provide excellent service levelDuties and ResponsibilitiesHandle customers’/ airline/ agents’ enquiries in a polite and efficient mannerAttend to customers in collecting/ delivering of cargo including receiving of paymentsLiaise with warehouse operations team as appropriateScreens accuracy of paperwork submitted for inbound releases as well as acceptance on outbound shipmentsUpdate consignments records in Cargo Management System (CMS) and airline systems and maintain computer databaseSorting and dispatching of cargo documents in accordance to airline requirementsCoordinate with carriers/ Ground Handling Agents and arrange transfer of all transshipment trafficConduct tracing activity and any other relevant action following short/ over shipments of documents/ cargoUpdate filing as necessarySupervising a team of subordinate working under the sectionsEnsure compliance with all workplace safety, security, and health policies and proceduresPerform any ad-hoc duties as assigned by the reporting manager or department head RequirementsGCE ‘O’ or ‘N’ LevelsExperience in logistics & warehouse is an advantageCustomer-oriented and can provide excellent service level

Duties and Responsibilities

Duties and Responsibilities

• Handle customers’/ airline/ agents’ enquiries in a polite and efficient manner
• Attend to customers in collecting/ delivering of cargo including receiving of payments
• Liaise with warehouse operations team as appropriate
• Screens accuracy of paperwork submitted for inbound releases as well as acceptance on outbound shipments
• Update consignments records in Cargo Management System (CMS) and airline systems and maintain computer database
• Sorting and dispatching of cargo documents in accordance to airline requirements
• Coordinate with carriers/ Ground Handling Agents and arrange transfer of all transshipment traffic
• Conduct tracing activity and any other relevant action following short/ over shipments of documents/ cargo
• Update filing as necessary
• Supervising a team of subordinate working under the sections
• Ensure compliance with all workplace safety, security, and health policies and procedures
• Perform any ad-hoc duties as assigned by the reporting manager or department head

Requirements

Requirements

• GCE ‘O’ or ‘N’ Levels
• Experience in logistics & warehouse is an advantage
• Customer-oriented and can provide excellent service level