Business Information Analyst | CRM & Power Platform

On behalf of one of our clients, we are seeking a Business Information Analyst specializing in CRM and Power Platform to join their team in Zwolle, Overijssel. This role offers an exciting opportunity to contribute to the organization's customer relationship management and digital transformation efforts.Job DescriptionAs a Business Information Analyst, you will:Translate business requirements into technical solutions, primarily using MS Dynamics and Power PlatformWork in an Agile team to deliver on customer promisesBridge the gap between customer needs and technical solutions within the company's architectural frameworkCollaborate with various stakeholders and liaise with suppliersGuide changes through analysis, configuration, and testing phasesContribute to the development of CRM Dynamics along six key pillars of customer service strategyRequirementsHBO/WO level education with relevant professional trainingMinimum 3 years of experience in a similar role, preferably at the intersection of Business and ITExperience with configuring and/or testing in an Agile development environmentAbility to create technical architecture within the company's architectural visionKnowledge of commercial processes and customer relationship managementExperience with Agile working methodsKnowledge of Microsoft Dynamics 365 Customer Service and Sales, and Power Platform is highly desiredBenefitsCompetitive salary up to €70,121 per year (including holiday pay and 13th month, excluding variable compensation)Variable Collective Performance Bonus of up to 9% of annual salaryFlexible benefits system allowing exchange of time and moneyExcellent study cost arrangementGood pension provisionTravel expense reimbursement and work-from-home allowanceDiscount on insurance productsAdditional InformationThis position is for a fixed-term contract with the prospect of permanent employment, based in Zwolle. Our client is a cooperative insurance company focused on innovation and customer-centric solutions.If you have a similar background or experience in business analysis, CRM systems, or Power Platform, we encourage you to apply. You might also be suitable for some of our other vacancies from other clients, or you can send us your CV as an open application.