Business Development Executive - BPO

(Banking) in DallasNew York, United Statesfull timeExecutive
$500K–5Active

Job description

ITTConnect is seeking a Business Development Executive - BPO services for a full time position with our client, a global business and technology transformation partner with over 340k employees in over 50 countries. This is a high visibility role in their global BPO organization.The annual sales quota for this position is $20+MM in total contract bookings. In addition, the BDE will be responsible for Revenue and CM for the portfolio of accounts they manage. The Strategic Sales Executive will play an integral role in the growth of the company’s global service lines in North America. This role is highly strategic and highly visible. The individual in question must be comfortable working within a matrix environment from a reporting and teaming perspective. Location:The Sales Executive will be NA should be based near or in a major US hub, Central or Eastern US (Dallas, Houston, Chicago, New York, OR Atlanta). You should work in the office 4 days a week when not on business-required travel.Key accountabilities and responsibilities include:Develop and execute plan to drive annual profitable revenue growth within your portfolio of TME accountsResponsible for the overall P&L for the portfolio of accounts – Bookings, Revenue, and Contribution marginEstablish and develop long-term customer commitment through maintaining strong customer satisfaction and being seen by the client as a trusted advisorDevelop positive relationships and regular contact with key client stakeholders at senior/board level to position Capgemini for large, sole-sourced dealsOriginate opportunities within existing and new buying centers by way of cold-calling, networking, social media, events and/or other sources Provide escalation point for the customer and collaborate with Client and internal Capgemini partners to deliver upon SLAs and value commitmentsDevelop and qualify leads into pursuits and close pursuitsLeverage knowledge of industry trends and client challenges to develop and deliver compelling value propositionsLead and motivate sales pursuit teamsAbility to work in a global organizational and service delivery environmentMake significant contributions to the local team and the company sales cultureManage client expectations throughout the sales cycle and closing process Develop and manage a pipeline of qualified opportunities Measures of Success:Meeting and exceeding annual bookings value target (>$20M)Compliance with the client's sales methodology and financial parametersWork as part of a team to negotiate new deals and commercialsRequirementsThe ideal candidate: Minimum of 15-years of experience in selling complex, outcome-based Business Process Outsourcing (BPO) services7-8 years of experience serving clients in the Tech, Telecom & Media SectorsExperience in developing new sales opportunities for Services industry clients, supporting the formulation of solutions for sales proposals (including pricing, scope, and schedules) and closing large, complex, outcome-based deals through consultative/value sales methodologiesExperience in a senior Business Development Executive /account executive role managing an account portfolio of $25-50M+A well-documented track record of achieving annual sales quotas of $15M-$20MRecent experience selling consulting services engagements of $500K-$5MExcellent oral and written communication skills and outstanding presentation skillsAbility to work in a global organizational and service delivery environmentAbility to work in a fast-paced, competitive sales cultureAbility to travel as requiredHigh level of personal and professional integrityExcellent attention to detailExcellent time management skillsReporting Relationship:The Business Development Executive will report to the VP & Business Services Technology, Telecom, Media & Entertainment Cluster Lead.BenefitsFlexible workHealthcare including dental, vision, mental health, and well-being programsFinancial well-being programs such as 401(k) and Employee Share Ownership PlanPaid time off and paid holidaysPaid parental leaveFamily building benefits like adoption assistance, surrogacy, and othersSocial well-being benefits like subsidized back-up child/elder care and tutoringMentoring, coaching and learning programsEmployee Resource GroupsITTConnect is seeking a Business Development Executive - BPO services for a full time position with our client, a global business and technology transformation partner with over 340k employees in over 50 countries. This is a high visibility role in their global BPO organization.The annual sales quota for this position is $20+MM in total contract bookings. In addition, the BDE will be responsible for Revenue and CM for the portfolio of accounts they manage. The Strategic Sales Executive will play an integral role in the growth of the company’s global service lines in North America. This role is highly strategic and highly visible. The individual in question must be comfortable working within a matrix environment from a reporting and teaming perspective. Location:The Sales Executive will be NA should be based near or in a major US hub, Central or Eastern US (Dallas, Houston, Chicago, New York, OR Atlanta). You should work in the office 4 days a week when not on business-required travel.Key accountabilities and responsibilities include:Develop and execute plan to drive annual profitable revenue growth within your portfolio of TME accountsResponsible for the overall P&L for the portfolio of accounts – Bookings, Revenue, and Contribution marginEstablish and develop long-term customer commitment through maintaining strong customer satisfaction and being seen by the client as a trusted advisorDevelop positive relationships and regular contact with key client stakeholders at senior/board level to position Capgemini for large, sole-sourced dealsOriginate opportunities within existing and new buying centers by way of cold-calling, networking, social media, events and/or other sources Provide escalation point for the customer and collaborate with Client and internal Capgemini partners to deliver upon SLAs and value commitmentsDevelop and qualify leads into pursuits and close pursuitsLeverage knowledge of industry trends and client challenges to develop and deliver compelling value propositionsLead and motivate sales pursuit teamsAbility to work in a global organizational and service delivery environmentMake significant contributions to the local team and the company sales cultureManage client expectations throughout the sales cycle and closing process Develop and manage a pipeline of qualified opportunities Measures of Success:Meeting and exceeding annual bookings value target (>$20M)Compliance with the client's sales methodology and financial parametersWork as part of a team to negotiate new deals and commercialsITTConnect is seeking a Business Development Executive - BPO services for a full time position with our client, a global business and technology transformation partner with over 340k employees in over 50 countries. This is a high visibility role in their global BPO organization.ITTConnect is seeking aITTConnect is seeking aBusiness Development Executive -Business Development Executive -Business Development Executive -BPO servicesBPO servicesBPO servicesfor a full time position with our client, a global business and technology transformation partner with over 340k employees in over 50 countries. This is a high visibility role in their global BPO organization.for a full time position with our client, a global business and technology transformation partner with over 340k employees in over 50 countries. This is a high visibility role in their global BPO organization.The annual sales quota for this position is $20+MM in total contract bookings. In addition, the BDE will be responsible for Revenue and CM for the portfolio of accounts they manage. The Strategic Sales Executive will play an integral role in the growth of the company’s global service lines in North America. This role is highly strategic and highly visible. The individual in question must be comfortable working within a matrix environment from a reporting and teaming perspective.The annual sales quota for this position is $20+MM in total contract bookings.The annual sales quota for this position is $20+MM in total contract bookings.In addition, the BDE will be responsible for Revenue and CM for the portfolio of accounts they manage.In addition, the BDE will be responsible for Revenue and CM for the portfolio of accounts they manage.In addition, the BDE will be responsible for Revenue and CM for the portfolio of accounts they manage.The Strategic Sales Executive will play an integral role in the growth of the company’s global service lines in North America. This role is highly strategic and highly visible. The individual in question must be comfortable working within a matrix environment from a reporting and teaming perspective.The Strategic Sales Executive will play an integral role in the growth of the company’s global service lines in North America. This role is highly strategic and highly visible. The individual in question must be comfortable working within a matrix environment from a reporting and teaming perspective.Location:LocationLocationLocation::The Sales Executive will be NA should be based near or in a major US hub, Central or Eastern US (Dallas, Houston, Chicago, New York, OR Atlanta).The Sales Executive will be NA should be based near or in a major US hub, Central or Eastern US (Dallas, Houston, Chicago, New York, OR Atlanta).The Sales Executive will be NA should be based near or in a major US hub, Central or Eastern US (Dallas, Houston, Chicago, New York, OR AtlantaDallas, Houston, Chicago, New York, OR Atlanta).You should work in the office 4 days a week when not on business-required travel.You should work in the office 4 days a week when not on business-required travel.You should workin the office 4 days a weekin the office 4 days a weekwhen not on business-required travel.
Key accountabilities and responsibilities include:
Key accountabilities and responsibilities include:Key accountabilities and responsibilities include:Key accountabilities and responsibilities includeKey accountabilities and responsibilities include::
  • Develop and execute plan to drive annual profitable revenue growth within your portfolio of TME accounts
Develop and execute plan to drive annual profitable revenue growth within your portfolio of TME accountsDevelop and execute plan to drive annual profitable revenue growth within your portfolio of TME accountsDevelop and execute plan to drive annual profitable revenue growth within your portfolio of TME accounts
  • Responsible for the overall P&L for the portfolio of accounts – Bookings, Revenue, and Contribution margin
Responsible for the overall P&L for the portfolio of accounts – Bookings, Revenue, and Contribution margin
  • Establish and develop long-term customer commitment through maintaining strong customer satisfaction and being seen by the client as a trusted advisor
Establish and develop long-term customer commitment through maintaining strong customer satisfaction and being seen by the client as a trusted advisorEstablish and develop long-term customer commitment through maintaining strong customer satisfaction and being seen by the client as a trusted advisorEstablish and develop long-term customer commitment through maintaining strong customer satisfaction and being seen by the client as a trusted advisor
  • Develop positive relationships and regular contact with key client stakeholders at senior/board level to position Capgemini for large, sole-sourced deals
Develop positive relationships and regular contact with key client stakeholders at senior/board level to position Capgemini for large, sole-sourced dealsDevelop positive relationships and regular contact with key client stakeholders at senior/board level to position Capgemini for large, sole-sourced dealsDevelop positive relationships and regular contact with key client stakeholders at senior/board level to position Capgemini for large, sole-sourced deals
  • Originate opportunities within existing and new buying centers by way of cold-calling, networking, social media, events and/or other sources
Originate opportunities within existing and new buying centers by way of cold-calling, networking, social media, events and/or other sourcesOriginate opportunities within existing and new buying centers by way of cold-calling, networking, social media, events and/or other sourcesOriginate opportunities within existing and new buying centers by way of cold-calling, networking, social media, events and/or other sources
  • Provide escalation point for the customer and collaborate with Client and internal Capgemini partners to deliver upon SLAs and value commitments
Provide escalation point for the customer and collaborate with Client and internal Capgemini partners to deliver upon SLAs and value commitmentsProvide escalation point for the customer and collaborate with Client and internal Capgemini partners to deliver upon SLAs and value commitmentsProvide escalation point for the customer and collaborate with Client and internal Capgemini partners to deliver upon SLAs and value commitments
  • Develop and qualify leads into pursuits and close pursuits
Develop and qualify leads into pursuits and close pursuitsDevelop and qualify leads into pursuits and close pursuitsDevelop and qualify leads into pursuits and close pursuits
  • Leverage knowledge of industry trends and client challenges to develop and deliver compelling value propositions
Leverage knowledge of industry trends and client challenges to develop and deliver compelling value propositionsLeverage knowledge of industry trends and client challenges to develop and deliver compelling value propositionsLeverage knowledge of industry trends and client challenges to develop and deliver compelling value propositions
  • Lead and motivate sales pursuit teams
Lead and motivate sales pursuit teamsLead and motivate sales pursuit teamsLead and motivate sales pursuit teams
  • Ability to work in a global organizational and service delivery environment
Ability to work in a global organizational and service delivery environmentAbility to work in a global organizational and service delivery environmentAbility to work in a global organizational and service delivery environment
  • Make significant contributions to the local team and the company sales culture
Make significant contributions to the local team and the company sales cultureMake significant contributions to the local team and the company sales cultureMake significant contributions to the local team and the company sales culture
  • Manage client expectations throughout the sales cycle and closing process
Manage client expectations throughout the sales cycle and closing processManage client expectations throughout the sales cycle and closing processManage client expectations throughout the sales cycle and closing process
  • Develop and manage a pipeline of qualified opportunities
Develop and manage a pipeline of qualified opportunitiesDevelop and manage a pipeline of qualified opportunitiesDevelop and manage a pipeline of qualified opportunitiesDevelop and manage a pipeline of qualified opportunities

Measures of Success:

Measures of SuccessMeasures of SuccessMeasures of Success::
  • Meeting and exceeding annual bookings value target (>$20M)
Meeting and exceeding annual bookings value target (>$20M)Meeting and exceeding annual bookings value target (>$20M)
  • Compliance with the client's sales methodology and financial parameters
Compliance with the client's sales methodology and financial parametersCompliance with the client's sales methodology and financial parameters
  • Work as part of a team to negotiate new deals and commercials
Work as part of a team to negotiate new deals and commercialsWork as part of a team to negotiate new deals and commercials