Job description
Title: Business Analyst Location: 2 Broadway NY 10004Duration: 12 MonthsClient: MTANote: POSITION WILL BE PARTLY REMOTE (2-3 DAYS REMOTE, 2-3 DAYS ON SITE)SUMMARY OF THE FUNCTION/ROLE(A brief description of the nature and objective of the project)The HR Operations and Analytics team is see king a hands-on, execution-oriented Contractor to support high-priority initiatives through project coordination, process mapping, data analysis, and document management in the Microsoft 365 environment.This role requires someone who understands the dynamics of complex organizations, can manage multiple stakeholders, and thrives on translating ambiguity into action. You’ll be part analyst, part coordinator, part problem-solver — with the ability to keep projects moving, structure information flows, and generate insights that drive decisions.RESPONSIBILITIESCoordinate cross-functional projects, track tasks, timelines, and deliverables, and ensure follow-throughConduct end-to-end process mapping and support business process documentationAnalyze data using Excel and Power BI to extract insights and inform decision-makingDevelop clear, concise presentations and reports using PowerPoint and other Microsoft toolsEngage stakeholders to clarify business problems, identify pain points, and co-create solutionsPrepare project trackers, meeting minutes, pre-reads, and action summaries for team and leadership meetingsCreate and maintain organized, version-controlled documentation libraries usingMicrosoft 365 tools (SharePoint, OneDrive, Teams, etc.)Manage access, permissions, and logical folder structures to ensure intuitive navigation and collaborationRISKS (required by MTA Risk Management)Describe the type of work consultant: Desk work only/REMOTEwhether any work will be performed within 50 feet of track right-of-way (yes or no) NOWhether the work may involve areas with environmental risks (lead, asbestos) --substantial or minimal (yes or no). NOAll source files will be provided to the MTA.QUALIFICATIONS EXPERIENCE & EDUCATION3+ years of experience in roles involving project coordination, process improvement, or business/data analysisDemonstrated experience working in large, complex or matrixed organizationsStrong working knowledge of the Microsoft 365 suite, including:SharePoint (site creation, document libraries, access control)Teams (channel structure, file management)OneDrive, Excel, Power BI, PowerPoint, and OutlookProficiency in Excel (pivot tables, lookup functions, data cleaning) and Power BI(dashboards, data visualization)Preferred Qualifications:Process mapping skills like VisioExcellent communication, stakeholder engagement, and time management skillsExperience working with HR, operations, transformation, or shared services teamsFamiliarity with PeopleSoft, Workday, or ERP/HRIS systemsExposure to project/task management toolsExcellent oral, written, presentation, and communication skillsProficiency with Microsoft Office 2013 (Word, Excel, PowerPoint)Proficiency with Microsoft SharePoint version 2010 or higherFamiliarity with Microsoft Project version 2010 or higherExcellent inter-personal skills including the ability to work with individuals at all levels of the organizationStrong analytical and problem solving skillsAbility to effectively prioritize and execute in a high-pressure environmentAbility to independently set priorities and meet deadlines in a fast paced environment; a self-starterFamiliarity with creating Standard Operating Procedures (SOP’s) and documenting key process requirements and can produce sample work upon request to the MTA.Excellent oral, written, presentation, and communication skillsProficiency with Microsoft Office 2013 (Word, Excel, PowerPoint)Proficiency with Microsoft SharePoint version 2010 or higherFamiliarity with Microsoft Project version 2010 or higherExcellent inter-personal skills including the ability to work with individuals at all levels of the organizationStrong analytical and problem solving skillsAbility to effectively prioritize and execute in a high-pressure environmentAbility to independently set priorities and meet deadlines in a fast paced environment; a self-starterFamiliarity with creating Standard Operating Procedures (SOP’s) and documenting keyprocess requirements and can produce sample work upon request to the MTACritical Key requirements 3+ years of experience in roles involving project coordination, process improvement, or business/data analysis.Strong working knowledge of the Microsoft 365 suite, including:SharePoint (site creation, document libraries, access control)Teams (channel structure, file management)OneDrive, Excel, Power BI, PowerPoint, and Outlook Proficiency with MS Visio required Proficiency in Excel (pivot tables, lookupfunctions, data cleaning) and Power BI(dashboards, data visualization)