Job description
Description We are looking for a Beta Community Support Engineer to join our big and skilled team, working on a big navigation system. The navigational app works on smartphones and tablets, letting people outsmart traffic, communicate, share trips etc.The Beta community includes several thousand volunteers worldwide who participate in various testing phases of the product and aid in improving product quality. The main responsibilities include daily management and communication with the Beta Community — monitoring Beta feedback, bug reports, suggestions and ensuring questions have a response. Responsibilities Monitoring and debugging Beta community bug reports, suggestions and forum postsReleasing Beta-staged versions to the community via CentercodeIdentifying important and critical issues to track and report about to internal teams Requirements High level English speaker — be able to write and communicate verbally in proficient English, using technical and testing related terminology 2+ year in Technical Support or 1+ year in manual QAFamiliarity with bug tracking systems and test management toolsTask oriented — able to deliver quickly on tight schedules and deadlines, and must be able to adapt to frequent changes in requirements Nice-to-have requirements Experience in software QA methodologies and practices with emphasis on the Mobile world (Android and iOS)Experience utilizing log files to debug and analyze issuesExperience in operating test tools and conducting analysis of test dataGood understanding of Client-Server architecture We offer Opportunities to develop in various areas (web, mobile, backend testing, API testing, etc)Compensation package (20 paid vacation days, paid sick leaves)Flexible working hoursMedical InsuranceEnglish courses with a native speaker, yoga (zoom)Paid tech training and other activities for professional growthWork from comfortable office in the center of WarsawInternational business tripsIf your qualifications and experience match the requirements of the position, our recruitment team will reach out to you in a week maximum. Please rest assured that we carefully consider each candidate, but due to the amount of applications the review and further processing of your candidacy may take some time.Description We are looking for a Beta Community Support Engineer to join our big and skilled team, working on a big navigation system. The navigational app works on smartphones and tablets, letting people outsmart traffic, communicate, share trips etc.The Beta community includes several thousand volunteers worldwide who participate in various testing phases of the product and aid in improving product quality. The main responsibilities include daily management and communication with the Beta Community — monitoring Beta feedback, bug reports, suggestions and ensuring questions have a response.Description We are looking for a Beta Community Support Engineer to join our big and skilled team, working on a big navigation system. The navigational app works on smartphones and tablets, letting people outsmart traffic, communicate, share trips etc.The Beta community includes several thousand volunteers worldwide who participate in various testing phases of the product and aid in improving product quality. The main responsibilities include daily management and communication with the Beta Community — monitoring Beta feedback, bug reports, suggestions and ensuring questions have a response.