Barracuda Networks Inc. Careers - Technical Solutions Engineer - 2
Activeverified Jun 13, 2026
Job description
Barracuda Networks Inc. Careers { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-03-25", "description": "
Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an employer that complies with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.Envision yourself at Barracuda\u00A0Barracuda Networks is currently looking for highly motivated and excited computer and networking technicians, to provide quality global support of our superb networking and security products in 24/7 environment. This role will be an entry-level front-line facing position where you will understand, document, and troubleshoot the customers' product support issues over email, phone, and chat mediums.\u00A0 This position will work within a team & will report into a Tech Support Manager.\u00A0What you\u2019ll be working\u00A0- Providing superior customer support on our home-grown products.
- Interface with customers at a high volume to solve their issues using different applications which include WAF/NG and email/backup
- Develop your skills in network and security products through on-going training
- Document, escalate and follow through with product bugs and/or issues
- Debug the issue and provide a solution. If not resolved raise a ticket to the next level
- Should have at least 1 year of experience in network firewall domain, web application and load balancing technologies, or exchange/email security and web filter domain
- Excellent understanding of TCP/IP and UDP
- Very good knowledge of L7 protocols such as HTTP, HTTPS, FTP, SMTP and POP3
- Should have good Linux and Microsoft server knowledge
- Basic knowledge about OWASP top 10 attacks, understanding of top 10 OWASP defined application security challenges
- Very good understanding of URL filtering in proxy and reverse technologies, debugging applications like tcpdump, fiddler
- Good understanding of SMTP and POP3 protocols
- Good understanding of various backup technologies
- CCNA or CCNP certification preferred
- Bachelor\u2019s Degree in engineering, Computer Science
- Ability to work in a 24/7 environment with rotating shifts
- Strong analytical and troubleshooting skills
- Strong customer focus and solid written and verbal communication skills Positive attitude with a willingness to learn
#LI-onsite", "hiringOrganization": "Barracuda Networks Inc.", "industry": "Technical Support", "identifier": "oN3Tzfw2", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Bangalore ", "addressRegion": "Karnataka,", "addressCountry": "India" } } ], "title": "Technical Solutions Engineer - 2", "baseSalary": { "@type": "MonetaryAmount", "currency": "", "value": { "@type": "QuantitativeValue", "minValue": "", "maxValue": "", "unitText": "" } } } Technical Solutions Engineer - 2 Technical Support Bangalore , Karnataka, Apply Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an employer that complies with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.Envision yourself at Barracuda Barracuda Networks is currently looking for highly motivated and excited computer and networking technicians, to provide quality global support of our superb networking and security products in 24/7 environment. This role will be an entry-level front-line facing position where you will understand, document, and troubleshoot the customers' product support issues over email, phone, and chat mediums. This position will work within a team & will report into a Tech Support Manager. What you’ll be working Providing superior customer support on our home-grown products.Interface with customers at a high volume to solve their issues using different applications which include WAF/NG and email/backupDevelop your skills in network and security products through on-going trainingDocument, escalate and follow through with product bugs and/or issuesDebug the issue and provide a solution. If not resolved raise a ticket to the next levelWhat you bring to the role Should have at least 1 year of experience in network firewall domain, web application and load balancing technologies, or exchange/email security and web filter domainExcellent understanding of TCP/IP and UDPVery good knowledge of L7 protocols such as HTTP, HTTPS, FTP, SMTP and POP3Should have good Linux and Microsoft server knowledgeBasic knowledge about OWASP top 10 attacks, understanding of top 10 OWASP defined application security challengesVery good understanding of URL filtering in proxy and reverse technologies, debugging applications like tcpdump, fiddlerGood understanding of SMTP and POP3 protocolsGood understanding of various backup technologiesCCNA or CCNP certification preferredBachelor’s Degree in engineering, Computer ScienceAbility to work in a 24/7 environment with rotating shiftsStrong analytical and troubleshooting skillsStrong customer focus and solid written and verbal communication skills Positive attitude with a willingness to learn What you’ll get from us A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda.#LI-onsite Apply Apply Later ← Back to Current Openings Share lang: en_US Share LinkedIn Facebook Twitter Email Powered by Jobvite
Barracuda Networks Inc. Careers { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-03-25", "description": "
Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an employer that complies with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.Envision yourself at Barracuda\u00A0Barracuda Networks is currently looking for highly motivated and excited computer and networking technicians, to provide quality global support of our superb networking and security products in 24/7 environment. This role will be an entry-level front-line facing position where you will understand, document, and troubleshoot the customers' product support issues over email, phone, and chat mediums.\u00A0 This position will work within a team & will report into a Tech Support Manager.\u00A0What you\u2019ll be working\u00A0- Providing superior customer support on our home-grown products.
- Interface with customers at a high volume to solve their issues using different applications which include WAF/NG and email/backup
- Develop your skills in network and security products through on-going training
- Document, escalate and follow through with product bugs and/or issues
- Debug the issue and provide a solution. If not resolved raise a ticket to the next level
- Should have at least 1 year of experience in network firewall domain, web application and load balancing technologies, or exchange/email security and web filter domain
- Excellent understanding of TCP/IP and UDP
- Very good knowledge of L7 protocols such as HTTP, HTTPS, FTP, SMTP and POP3
- Should have good Linux and Microsoft server knowledge
- Basic knowledge about OWASP top 10 attacks, understanding of top 10 OWASP defined application security challenges
- Very good understanding of URL filtering in proxy and reverse technologies, debugging applications like tcpdump, fiddler
- Good understanding of SMTP and POP3 protocols
- Good understanding of various backup technologies
- CCNA or CCNP certification preferred
- Bachelor\u2019s Degree in engineering, Computer Science
- Ability to work in a 24/7 environment with rotating shifts
- Strong analytical and troubleshooting skills
- Strong customer focus and solid written and verbal communication skills Positive attitude with a willingness to learn
#LI-onsite", "hiringOrganization": "Barracuda Networks Inc.", "industry": "Technical Support", "identifier": "oN3Tzfw2", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Bangalore ", "addressRegion": "Karnataka,", "addressCountry": "India" } } ], "title": "Technical Solutions Engineer - 2", "baseSalary": { "@type": "MonetaryAmount", "currency": "", "value": { "@type": "QuantitativeValue", "minValue": "", "maxValue": "", "unitText": "" } } } Technical Solutions Engineer - 2 Technical Support Bangalore , Karnataka, Apply Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an employer that complies with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.Envision yourself at Barracuda Barracuda Networks is currently looking for highly motivated and excited computer and networking technicians, to provide quality global support of our superb networking and security products in 24/7 environment. This role will be an entry-level front-line facing position where you will understand, document, and troubleshoot the customers' product support issues over email, phone, and chat mediums. This position will work within a team & will report into a Tech Support Manager. What you’ll be working Providing superior customer support on our home-grown products.Interface with customers at a high volume to solve their issues using different applications which include WAF/NG and email/backupDevelop your skills in network and security products through on-going trainingDocument, escalate and follow through with product bugs and/or issuesDebug the issue and provide a solution. If not resolved raise a ticket to the next levelWhat you bring to the role Should have at least 1 year of experience in network firewall domain, web application and load balancing technologies, or exchange/email security and web filter domainExcellent understanding of TCP/IP and UDPVery good knowledge of L7 protocols such as HTTP, HTTPS, FTP, SMTP and POP3Should have good Linux and Microsoft server knowledgeBasic knowledge about OWASP top 10 attacks, understanding of top 10 OWASP defined application security challengesVery good understanding of URL filtering in proxy and reverse technologies, debugging applications like tcpdump, fiddlerGood understanding of SMTP and POP3 protocolsGood understanding of various backup technologiesCCNA or CCNP certification preferredBachelor’s Degree in engineering, Computer ScienceAbility to work in a 24/7 environment with rotating shiftsStrong analytical and troubleshooting skillsStrong customer focus and solid written and verbal communication skills Positive attitude with a willingness to learn What you’ll get from us A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda.#LI-onsite Apply Apply Later ← Back to Current Openings Share lang: en_US Share LinkedIn Facebook Twitter Email Powered by Jobvite
Barracuda Networks Inc. Careers { "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-03-25", "description": "
Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an employer that complies with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.Envision yourself at Barracuda\u00A0Barracuda Networks is currently looking for highly motivated and excited computer and networking technicians, to provide quality global support of our superb networking and security products in 24/7 environment. This role will be an entry-level front-line facing position where you will understand, document, and troubleshoot the customers' product support issues over email, phone, and chat mediums.\u00A0 This position will work within a team & will report into a Tech Support Manager.\u00A0What you\u2019ll be working\u00A0- Providing superior customer support on our home-grown products.
- Interface with customers at a high volume to solve their issues using different applications which include WAF/NG and email/backup
- Develop your skills in network and security products through on-going training
- Document, escalate and follow through with product bugs and/or issues
- Debug the issue and provide a solution. If not resolved raise a ticket to the next level
- Should have at least 1 year of experience in network firewall domain, web application and load balancing technologies, or exchange/email security and web filter domain
- Excellent understanding of TCP/IP and UDP
- Very good knowledge of L7 protocols such as HTTP, HTTPS, FTP, SMTP and POP3
- Should have good Linux and Microsoft server knowledge
- Basic knowledge about OWASP top 10 attacks, understanding of top 10 OWASP defined application security challenges
- Very good understanding of URL filtering in proxy and reverse technologies, debugging applications like tcpdump, fiddler
- Good understanding of SMTP and POP3 protocols
- Good understanding of various backup technologies
- CCNA or CCNP certification preferred
- Bachelor\u2019s Degree in engineering, Computer Science
- Ability to work in a 24/7 environment with rotating shifts
- Strong analytical and troubleshooting skills
- Strong customer focus and solid written and verbal communication skills Positive attitude with a willingness to learn
#LI-onsite", "hiringOrganization": "Barracuda Networks Inc.", "industry": "Technical Support", "identifier": "oN3Tzfw2", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Bangalore ", "addressRegion": "Karnataka,", "addressCountry": "India" } } ], "title": "Technical Solutions Engineer - 2", "baseSalary": { "@type": "MonetaryAmount", "currency": "", "value": { "@type": "QuantitativeValue", "minValue": "", "maxValue": "", "unitText": "" } } } Technical Solutions Engineer - 2 Technical Support Bangalore , Karnataka, Apply Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an employer that complies with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.Envision yourself at Barracuda Barracuda Networks is currently looking for highly motivated and excited computer and networking technicians, to provide quality global support of our superb networking and security products in 24/7 environment. This role will be an entry-level front-line facing position where you will understand, document, and troubleshoot the customers' product support issues over email, phone, and chat mediums. This position will work within a team & will report into a Tech Support Manager. What you’ll be working Providing superior customer support on our home-grown products.Interface with customers at a high volume to solve their issues using different applications which include WAF/NG and email/backupDevelop your skills in network and security products through on-going trainingDocument, escalate and follow through with product bugs and/or issuesDebug the issue and provide a solution. If not resolved raise a ticket to the next levelWhat you bring to the role Should have at least 1 year of experience in network firewall domain, web application and load balancing technologies, or exchange/email security and web filter domainExcellent understanding of TCP/IP and UDPVery good knowledge of L7 protocols such as HTTP, HTTPS, FTP, SMTP and POP3Should have good Linux and Microsoft server knowledgeBasic knowledge about OWASP top 10 attacks, understanding of top 10 OWASP defined application security challengesVery good understanding of URL filtering in proxy and reverse technologies, debugging applications like tcpdump, fiddlerGood understanding of SMTP and POP3 protocolsGood understanding of various backup technologiesCCNA or CCNP certification preferredBachelor’s Degree in engineering, Computer ScienceAbility to work in a 24/7 environment with rotating shiftsStrong analytical and troubleshooting skillsStrong customer focus and solid written and verbal communication skills Positive attitude with a willingness to learn What you’ll get from us A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda.#LI-onsite Apply Apply Later ← Back to Current Openings Share lang: en_US Share LinkedIn Facebook Twitter Email Powered by Jobvite
{ "@context": "http://schema.org", "@type": "JobPosting", "datePosted": "2026-03-25", "description": "
Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an employer that complies with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.Envision yourself at Barracuda\u00A0Barracuda Networks is currently looking for highly motivated and excited computer and networking technicians, to provide quality global support of our superb networking and security products in 24/7 environment. This role will be an entry-level front-line facing position where you will understand, document, and troubleshoot the customers' product support issues over email, phone, and chat mediums.\u00A0 This position will work within a team & will report into a Tech Support Manager.\u00A0What you\u2019ll be working\u00A0- Providing superior customer support on our home-grown products.
- Interface with customers at a high volume to solve their issues using different applications which include WAF/NG and email/backup
- Develop your skills in network and security products through on-going training
- Document, escalate and follow through with product bugs and/or issues
- Debug the issue and provide a solution. If not resolved raise a ticket to the next level
- Should have at least 1 year of experience in network firewall domain, web application and load balancing technologies, or exchange/email security and web filter domain
- Excellent understanding of TCP/IP and UDP
- Very good knowledge of L7 protocols such as HTTP, HTTPS, FTP, SMTP and POP3
- Should have good Linux and Microsoft server knowledge
- Basic knowledge about OWASP top 10 attacks, understanding of top 10 OWASP defined application security challenges
- Very good understanding of URL filtering in proxy and reverse technologies, debugging applications like tcpdump, fiddler
- Good understanding of SMTP and POP3 protocols
- Good understanding of various backup technologies
- CCNA or CCNP certification preferred
- Bachelor\u2019s Degree in engineering, Computer Science
- Ability to work in a 24/7 environment with rotating shifts
- Strong analytical and troubleshooting skills
- Strong customer focus and solid written and verbal communication skills Positive attitude with a willingness to learn
#LI-onsite", "hiringOrganization": "Barracuda Networks Inc.", "industry": "Technical Support", "identifier": "oN3Tzfw2", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Bangalore ", "addressRegion": "Karnataka,", "addressCountry": "India" } } ], "title": "Technical Solutions Engineer - 2", "baseSalary": { "@type": "MonetaryAmount", "currency": "", "value": { "@type": "QuantitativeValue", "minValue": "", "maxValue": "", "unitText": "" } } } Technical Solutions Engineer - 2 Technical Support Bangalore , Karnataka, Apply Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an employer that complies with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.Envision yourself at Barracuda Barracuda Networks is currently looking for highly motivated and excited computer and networking technicians, to provide quality global support of our superb networking and security products in 24/7 environment. This role will be an entry-level front-line facing position where you will understand, document, and troubleshoot the customers' product support issues over email, phone, and chat mediums. This position will work within a team & will report into a Tech Support Manager. What you’ll be working Providing superior customer support on our home-grown products.Interface with customers at a high volume to solve their issues using different applications which include WAF/NG and email/backupDevelop your skills in network and security products through on-going trainingDocument, escalate and follow through with product bugs and/or issuesDebug the issue and provide a solution. If not resolved raise a ticket to the next levelWhat you bring to the role Should have at least 1 year of experience in network firewall domain, web application and load balancing technologies, or exchange/email security and web filter domainExcellent understanding of TCP/IP and UDPVery good knowledge of L7 protocols such as HTTP, HTTPS, FTP, SMTP and POP3Should have good Linux and Microsoft server knowledgeBasic knowledge about OWASP top 10 attacks, understanding of top 10 OWASP defined application security challengesVery good understanding of URL filtering in proxy and reverse technologies, debugging applications like tcpdump, fiddlerGood understanding of SMTP and POP3 protocolsGood understanding of various backup technologiesCCNA or CCNP certification preferredBachelor’s Degree in engineering, Computer ScienceAbility to work in a 24/7 environment with rotating shiftsStrong analytical and troubleshooting skillsStrong customer focus and solid written and verbal communication skills Positive attitude with a willingness to learn What you’ll get from us A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda.#LI-onsite Apply Apply Later ← Back to Current Openings Share lang: en_US Share LinkedIn Facebook Twitter Email
Technical Solutions Engineer - 2
Technical Support Bangalore , Karnataka,