Automotive Customer Service Representative / Accounting Clerk

Customer Service Representative / Accounting ClerkBen Mynatt Nissan Body ShopOur busy body shop is currently searching for an outgoing Customer Service Representative to join our team! The CSR / Accounting Clerk is responsible for answering and providing excellent customer service to our customer base. Responsibilities:Deal directly with customers either by telephone, electronically or face to faceGreet and assist customers and potential customersWork with a variety of insurance providersAnswer phones, emails, and all inquiriesHandle payments and transactionsRespond promptly to customer inquiriesHandle and resolve customer complaintsObtain and evaluate all relevant information to handle inquiries and complaintsProcess orders, credits and requestsDirect requests and unresolved issues to the designated resourceKeep records of customer interactions and transactionsRecord details of inquiries, comments and complaintsRecord details of actions takenCommunicate and coordinate with internal departmentsFollow up on customer interactionsPerforms other duties as assigned by supervisorRequirementsQualifications:Customer service experience requiredSome accounting experience requiredGood communication and people skillsStrong computer skillsBodyshop or automotive knowledge preferred but not necessaryStrong work ethic and ability to work with a team BenefitsCompensationCompensation is based on experience and is competitive with the retail automotive industry.We offer excellent benefits.​Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws. ​Customer Service Representative / Accounting ClerkBen Mynatt Nissan Body ShopOur busy body shop is currently searching for an outgoing Customer Service Representative to join our team! The CSR / Accounting Clerk is responsible for answering and providing excellent customer service to our customer base. Responsibilities:Deal directly with customers either by telephone, electronically or face to faceGreet and assist customers and potential customersWork with a variety of insurance providersAnswer phones, emails, and all inquiriesHandle payments and transactionsRespond promptly to customer inquiriesHandle and resolve customer complaintsObtain and evaluate all relevant information to handle inquiries and complaintsProcess orders, credits and requestsDirect requests and unresolved issues to the designated resourceKeep records of customer interactions and transactionsRecord details of inquiries, comments and complaintsRecord details of actions takenCommunicate and coordinate with internal departmentsFollow up on customer interactionsPerforms other duties as assigned by supervisor

Customer Service Representative / Accounting Clerk

Customer Service Representative / Accounting ClerkCustomer Service Representative / Accounting ClerkCustomer Service Representative / Accounting ClerkCustomer Service Representative / Accounting ClerkBen Mynatt Nissan Body ShopBen Mynatt Nissan Body ShopBen Mynatt Nissan Body ShopBen Mynatt Nissan Body ShopBen Mynatt Nissan Body Shop

Our busy body shop is currently searching for an outgoing Customer Service Representative to join our team! The CSR / Accounting Clerk is responsible for answering and providing excellent customer service to our customer base.

Our busy body shop is currently searching for an outgoing Customer Service Representative to join our team! The CSR / Accounting Clerk is responsible for answering and providing excellent customer service to our customer base.Our busy body shop is currently searching for an outgoing Customer Service Representative to join our team! The CSR / Accounting Clerk is responsible for answering and providing excellent customer service to our customer base.Our busy body shop is currently searching for an outgoing Customer Service Representative to join our team! The CSR / Accounting Clerk is responsible for answering and providing excellent customer service to our customer base.Responsibilities:Responsibilities:Responsibilities:Responsibilities:Responsibilities:

• Deal directly with customers either by telephone, electronically or face to face

Deal directly with customers either by telephone, electronically or face to faceDeal directly with customers either by telephone, electronically or face to face

• Greet and assist customers and potential customers

Greet and assist customers and potential customersGreet and assist customers and potential customers

• Work with a variety of insurance providers

Work with a variety of insurance providersWork with a variety of insurance providers

• Answer phones, emails, and all inquiries

Answer phones, emails, and all inquiriesAnswer phones, emails, and all inquiries

• Handle payments and transactions

Handle payments and transactionsHandle payments and transactions

• Respond promptly to customer inquiries

Respond promptly to customer inquiriesRespond promptly to customer inquiries

• Handle and resolve customer complaints

Handle and resolve customer complaintsHandle and resolve customer complaints

• Obtain and evaluate all relevant information to handle inquiries and complaints

Obtain and evaluate all relevant information to handle inquiries and complaintsObtain and evaluate all relevant information to handle inquiries and complaints

• Process orders, credits and requests

Process orders, credits and requestsProcess orders, credits and requests

• Direct requests and unresolved issues to the designated resource

Direct requests and unresolved issues to the designated resourceDirect requests and unresolved issues to the designated resource

• Keep records of customer interactions and transactions

Keep records of customer interactions and transactionsKeep records of customer interactions and transactions

• Record details of inquiries, comments and complaints

Record details of inquiries, comments and complaintsRecord details of inquiries, comments and complaints

• Record details of actions taken

Record details of actions takenRecord details of actions taken

• Communicate and coordinate with internal departments

Communicate and coordinate with internal departmentsCommunicate and coordinate with internal departments

• Follow up on customer interactions

Follow up on customer interactionsFollow up on customer interactions

• Performs other duties as assigned by supervisor

Performs other duties as assigned by supervisorPerforms other duties as assigned by supervisor