Job description
JOB SUMMARY
The position assists in the execution of all property events with a seamless turnover from sales to operations and back to sales. Ensures the team meets the brand’s target customer needs, ensures employee satisfaction, focuses on growing event revenues and maximizes the financial performance of the department. Assists in the development and implementation of property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 3 years experience in the event management, food and beverage, sales and marketing, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.
CORE WORK ACTIVITIES
Assisting in Managing Event Management Operations and Budgets
• Researches and analyzes new products, pricing and services of competition.
• Reviews scheduled events and troubleshoots potential challenges/conflicts.
• Ensures the property is apprised of all groups that will impact property operations.
• Works with culinary team to ensure compliance with food handling and sanitation standards.
• Assists with the oversight of Event Operations including Banquets, Event Services and Event Technology.
• Assists with the oversight of event planning team (BEO/Resume writers).
• Ensures meeting space and corresponding heart of the house areas are cleaned and maintained.
• Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.
• Assists in the execution of brand service initiatives in event management areas.
Managing Profitability
• Introduces ideas to leadership team to enable property to remain competitive.
• Encourages calculated risk-taking to generate incremental revenue and deliver excellent guest service.
• Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.
Ensuring Exceptional Customer Service
• Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.
• Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.萬豪酒店潛心鑽研待客之道,把握每一次創新機會,為各方的賓客呈獻似曾相識的舒心體驗。成為萬豪酒店的非凡待客師,傳承「時刻展現卓然待客之道」的服務理念。設身處地為賓客著想,用真誠周到的服務延續並發揚我們的品牌傳統。作為全球飯店業的榜樣,萬豪酒店誠摯歡迎您的加入,豐富機遇待您發掘。加入萬豪酒店,便是加入萬豪國際集團的非凡品牌組合。從這裡揚帆啟程,發揮個人價值,追求人生目標,加入卓越國際團隊,展現真我風采。
JW 萬豪酒店是萬豪國際集團旗下的奢華飯店品牌,在全球各大城市和知名度假勝地擁有 100 多間飯店及度假飯店。JW 堅持以人為本的品牌文化,深信員工是我們的立足之本,有了快樂的員工,才有滿意的賓客。JW 萬豪酒店的員工自信、創新、真誠、敏悟,傳承了萬豪國際集團創始人 J.Willard Marriott(與品牌同名)的優秀品質。歡迎加入我們,成為 JW 萬豪大家庭的一員,體驗不同以往的工作氛圍,在多元化環境中感受同事情誼。超凡待客之道源於員工關懷之道。這就是 JW 為員工提供培訓、發展、肯定的機會,讓您在注重整體健康的豪華環境中盡情揮灑工作激情。這就是 JW 非凡款待。加入 JW 萬豪酒店,便是加入萬豪國際集團的非凡品牌組合。從這裡揚帆啟程,發揮個人價值,追求人生目標,加入卓越國際團隊,展現真我風采。