Job description
Review and organize records received from claimants by thoroughly examining incoming records to determine their content and relevance, and then segregating them into designated categories such as medical, non-medical, and bill to ensure accurate and efficient
Qualification- Bachelor’s degree
- Proficient in Microsoft Office suite (Word, Excel, Outlook)
- Typing speed of 30 WPM with 90% accuracy
- Able to make decisions following the process guidelines
- Strong attention to detail and ability to handle multiple tasks
- Good knowledge of Property & Casualty insurance domain is preferred
- Good communication skills (written & verbal- CEF B1-5)
- Good comprehension skills
- Accurately process endorsement requests for auto and home insurance policies including policy modifications coverage additions and other adjustments as requested by policyholders or agents
- Review existing policies to ensure that requested endorsement comply with underwriting guidelines and company policies
- Verify all necessary information before processing changes
- Maintain data integrity and accuracy
- Ensure that all endorsements are processed in accordance with regulatory requirement and company standards including adherence to state specific insurance laws
- Identify and resolve any discrepancy or issues that arise during endorsement process
- Stay updated on changes in company policies procedure and industry regulation related to auto and home insurance endorsements