Assistant Store Manager

Supports the Store Manager efforts to set clear performance expectations and to ensure the store team is trained in sales, customer service, and operations to meet company standard. Assists Store Manager in recruiting store staff and embraces diversity by contributing to an inclusive store environment. Supports the Store Manager in the achievement of store business plans, including sales, customer service and operational goals. Assists in developing game plans and following up on execution to maximize sales and drive consistent performance results. Participates in driving business outreach opportunities and communicate leads to Store Manager, Multi-Unit Manager and Business Outreach team. Assists with training store staff on all internal operational functions. Supports the Store Manager with the implementation of store programs to increase efficiencies in sales, service, operations, and branding. Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued. Supports a culture of learning and development, ensuring training tools are leveraged. Assists in creating a steady pipeline of external talent through recruitment. Supports the Manager to lead the store team to exceed customer expectations and achieve a high Net Promoter Score. Collaborates with the Manager to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction. Minimum of 2 years of Retail or Sales experience. Creative individual who demonstrates good judgement and is tuned-into the pulse of the business. Self-motivated, results oriented, strategic thinker. Proven ability to train and develop high performing store teams. Proficient in technology systems, applications, Microsoft Office, and video conferencing. Ability to operate a computer and POS System.