Assistant Operations Supervisor

Essential Job Functions

Position: Bag Room Supervisor

Department: Golf

Normal Working Hours:

·

Past Work Experience Requirements:

· 4 years in the golf business

· Thorough knowledge of the game of golf

· Prior demonstration of organizational skills

· Prior supervisory experience or at least prior leadership demonstration in a golf bag room environment

Educational Requirements:

· High School Diploma or G.E.D. and some college

Communication Skills Requirements:

· All of the time working with customers outside

· Must be steady and calm under pressure while quickly solving problems

· Must be able to speak clearly, quickly and accurately

· Must be able to lead, motivate and delegate responsibilities to a staff of 25

· Must be able to communicate with a variety of people, in addition to the bag handling staff.

· Polished telephone etiquette

Technical Requirements:

· Mechanical knowledge

· Some golf cart maintenance knowledge is required

· Golf equipment and repair knowledge

· Office equipment experience

· Computer skills

· Typing skills – 20 words per minute

· Ability to operate range ball machine and range ball picker

Physical Requirements:

· Standing 8 – 10 hours per day

· Lifting 10 – 20 pounds on a daily basis

· Some bending and stooping

· Must be mobile at all times

· Ability to walk quickly up and down hills

Work Conditions:

· Hot and cold

· Must be able to adapt to changing conditions throughout the day

· Must be able to work in wind and rain

· Moving golf carts

· Working in wet areas (cart washing bay)

· Some noise

Required Supervision:

· Some supervision needed

· Most ideas and work are self-motivated

· Independent problem solving

Other Requirements:

· Very detail oriented

· Highly organized

· Must be able to read and analyze starters sheets, and tournament pairings

· Responsible for weekly scheduling

· Neat and tidy

· Must be able to evaluate performance to subordinates and articulate it verbally and in writing

· Track record of completing assignments

· Constant pressure and deadlines

· Must be effective while performing several different duties simultaneously

· Prioritize and reprioritize constantly

*Requirements Subject to Change