Assistant Manager - Techno Commercial

Graduate degree in Commerce, Management, or Engineering.
Certifications in Procurement or Sourcing Operations (optional).
2–5 years of experience in procurement operations, sourcing execution, or techno-commercial support.

• Execute sourcing requests, including RFQ preparation, response tracking, and price comparisons, as per defined SOPs.
• Ensure accurate and timely closure of sourcing service requests while adhering to established SLAs.

• Ensure adherence to sourcing policies, approval hierarchies, and governance controls in all sourcing transactions.
• Maintain sourcing documentation, including RFQs, vendor responses, and related records.
• Support audit preparedness by ensuring the accuracy and completeness of sourcing data maintained in the system.
• Report any compliance deviations or process-related issues to the Lead - Sourcing.

• Coordinate with procurement requesters, vendor representatives, and internal teams to ensure smooth processing of sourcing transactions.
• Resolve routine queries from business units and escalate complex issues to the Lead - Sourcing.
• Collaborate with Master Data, Governance, and Contracts teams to ensure alignment of sourcing activities.
• Support vendor communications for document collection, clarification requests, and sourcing-related follow-ups.

• Update sourcing trackers, dashboards, and MIS reports as per the defined review cadence.
• Assist in monitoring sourcing KPIs, including turnaround time, compliance adherence, and request closure rates.
• Contribute ideas and initiatives to improve sourcing efficiency, turnaround time, and overall vendor experience.
• Support the adoption of new tools, workflow enhancements, and automation initiatives within sourcing operations.
• People & Performance Management
  • Ensure all Operations Team Leads and team members (new and existing) are effectively inducted into the new operating model, performance expectations, governance mechanisms, and critical business scenarios.
  • Drive a culture of outcome-focused and customer-centric service delivery through end-to-end process awareness and business sector appreciation sessions.
  • Support capability building and continuous learning initiatives to enhance operational excellence across teams.
  Compliance, Governance & Service Delivery
  • Drive adherence to SLAs and KPIs across purchase order processing and post-PO operations.
  • Ensure contract and purchase order compliance through proactive monitoring of exceptions, deviations, and corrective actions.
  • Leverage SAP MM, Ariba Commerce Automation, and workflow management tools to enhance process visibility, control, and efficiency.
  • Monitor service delivery performance and support timely resolution of operational bottlenecks.
  • Ensure compliance with organizational policies, governance frameworks, and audit requirements across procurement operations.