Assistant Manager, Project Improvement (Public Healthcare) [HL|AA]

• Facilitator - Lead sprints and workshops aimed at advancing quality, process improvements, and human-centered experiences.
  
• Partner - Collaborate with Department Heads and similar practitioners in the institution to drive improvement initiatives, closely working with them to implement strategies on-site.
  
• Trainer - Conduct training sessions on lean management and human-centered tools, sharing knowledge and skills with hospital staff. Additionally, act as a change agent to foster a culture of continuous improvement and human-centered practices within the hospital.
  

Requirements

Preferred Technical Skills

• Bachelor’s degree in Business, Engineering, Industrial Design, or Healthcare
  
• Skilled in quality improvement techniques, such as Lean and Value Stream Mapping
  
• Skilled in human-centered approaches, like Design Thinking and Behavioral Insights
  
• Six Sigma Green/Black Belt certification is a plus
  
• Minimum of 2 years’ experience in facilitating workshops and delivering training
  

Preferred Soft Skills

• Ability to engage stakeholders, including doctors, nurses, allied health professionals, and administrative staff within the hospital
  
• Capable of working both independently and collaboratively
  
• Able to perform effectively under tight deadlines
  
• Confident in coaching colleagues in Quality Improvement tools
  
• Strong written and verbal communication abilities
  

Personal Attributes

• Open to learning and experimenting with new ideas, with a quick grasp of concepts and adaptability in fast-paced situations
  
• Highly motivated and self-driven, with a positive outlook and determination to overcome challenges
  

Benefits

• Public Healthcare Institution
  
• Salary Up $5800
  
• Full-Time Benefits Entitlement (AWS + Variable Bonuses + Yearly Salary Increment)
  
• Monday - Friday, Office Hour
  
• Location: Central Region