AR Senior Analyst with Czech

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

You will be responsible for:

• Proactive monitoring customer ledgers, reconciling accounts, identifying overdue invoices, and executing targeted collection activities

• Investigating and resolving payment discrepancies, short-pays, on-account items, and unidentified cash, processing, matching, and allocating incoming customer payments across multiple payment methods and bank platforms

• Coordinating collaboration with Customer Service, Sales, Treasury, and OTC teams to resolve issues and support end-to-end customer payment processes

• Preparing regular reporting on cash application metrics, aging, collections performance, and risk exposure

• Ensuring compliance with internal policies, SOX controls, and audit requirements across all AR and OTC activities

• Initiating and supporting continuous process improvements, system enhancements, and transitions or workshops (including occasional travel)

Your role and responsibilities

The Senior AR Analyst plays a critical role in managing the end-to-end process of accounts receivable, including credit management, collection management, cash application, dispute and deduction, and trade spend management in close collaboration with cross-functional teams. By joining our team, you will have the opportunity to develop a deep understanding of financial management, process optimization, and customer service, ultimately driving business growth and expansion.

Required technical and professional expertise

• Fluent Czech and English required, other European language nice to have

• At least 1-2 years of experience in AR/OTC process

• Knowledge of Microsoft Office package, SAP & HRC

• Strong analytical skills to interpret financial data and prepare reports

• Excellent communication and relationship management skills to interact effectively with sales teams, customers, and internal stakeholders

• Ability to work independently and as part of a team, with experience in coordinating efforts with cross-functional groups

• Self-motivated with strong organizational skills and ability to handle multiple tasks and priorities

• Detail-oriented with a high level of accuracy and commitment to compliance with policies and regulations

• Experience in process standardization, automation initiatives, and system transformation projects

• Comfortable working in a fast-paced environment and under pressure to meet deadlines

• Ability to work in a hybrid model of work from Cracow office

Preferred technical and professional experience

• BA or MA in Finance, Accounting, Business Administration, or a related field

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.