Analyst

EXLGurugram, Haryana, Indiafull time
ActiveVerified 3h ago

Job description

The Collections Executive is responsible for managing outstanding receivables, following up with clients for timely payments, and ensuring adherence to company credit and collection policies.

Must have collection experience.

  • Bachelor’s degree in Commerce, Finance, or related field.
  • Must Experience in collections.
  • Experience in accounts receivable / B2B collections preferred.
  • Strong communication and negotiation skills.
  • Good knowledge of MS Excel and accounting systems.
  • Ability to manage multiple accounts and meet deadlines.
  • Follow up with customers on outstanding invoices through calls, emails, and written communication.
  • Ensure timely collection of payments and reduce aging receivables.
  • Maintain and update collection records, notes, and follow-up trackers.
  • Resolve billing disputes and coordinate with internal teams to close issues.
  • Prepare and share aging reports and collection status updates.
  • Ensure compliance with company policies and contractual payment terms.
  • Escalate high-risk or long-pending accounts to management.
  • Support month-end and audit-related activities.

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