Job description
Req. ID: JR89941 AI Adoption & Change Navigator Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The AI Adoption & Change Navigator and international locations is responsible for driving consistent adoption of AI solutions across all regions. This position delivers coaching aligned with regional time zones, customizes training materials for cultural and linguistic relevance, and establishes networks of local AI advocates. The objective is to ensure that international teams receive equitable, hands-on support for AI initiatives, mirroring the standard provided to U.S. teams, while addressing region-specific requirements to achieve uniform benefits from AI transformation. Key Responsibilities * Regional Support: Deliver on-site or time-zone-aligned assistance to global teams throughout and following AI tool implementation. Conduct office hours or clinics during regional work periods to ensure prompt support across locations. * Cultural Adaptation: Modify training materials and guidance for cultural relevance. Collaborate with the central training team to localize examples and use cases. Provide translations or bilingual support as required. * Regional Coaching: Offer region-specific coaching and training to leaders and teams. Identify and develop local champions who will promote AI adoption and act as key contacts within their sites. * Collect Regional Feedback: Obtain input from international users regarding region-specific challenges, such as network access, compliance requirements, language barriers, or varying work practices. Advocate for necessary resources or adjustments to ensure effective and equitable AI tool usage globally. * Facilitate Global Communities: Connect team members and departments across business areas across regions engaged in similar AI initiatives. Establish and support communities of practice to enable the global sharing of success stories and best practices. Required Qualifications * Experience: Minimum three years in customer success, user support, change management, or related fields, with proven involvement in international or multicultural environments. * Emotional Intelligence: Exhibits patience, trust-building, and empathy, enabling effective collaboration and support for diverse teams in AI adoption. Preferred Qualifications * Experience launching or managing technology adoption initiatives across multiple countries. * Familiarity with regulatory considerations for AI (or IT tools) in various regions (e.g., data privacy laws like GDPR). Compensation and benefits * Competitive compensation includes base salary, performance-based incentives, and possible equity. * Comprehensive benefits including health insurance, retirement plans, paid time off, and executive coaching opportunities. Job Profile(s): IT Business Process Analyst P3 Relocation level: (TBD) Before Getting Started Please review Micron’s Internal Job Application Policy on your regional PeopleNow Career Opportunities page before searching and applying for jobs. Note in particular that: * Hiring managers may view your performance appraisals, original resume, transcripts or other performance-related documentation in your personal file. This information will be held in confidence. * If you are selected to interview for a position, you must notify your direct supervisor before participating in the interview process. As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on Benefits | Micron Technology, Inc Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.