Employment Type:

Full time

Shift:

Description:

The Administrator, System Pharmacy is responsible for coordinating daily pharmacy operations within a highly automated dispensing environment. This role serves as the operational hub of the pharmacy, ensuring workflow efficiency, system optimization, inventory availability, and timely order fulfillment. The successful candidate will possess a strong operational mindset, make informed real-time decisions, and effectively troubleshoot both system and workflow issues.

In many organizations, this position is commonly held by a Lead Pharmacy Technician, Pharmacy Operations Supervisor, or another experienced pharmacy professional with extensive knowledge of pharmacy dispensing operations and automation technology.

Key Responsibilities

• Balance workload across dispensing workstations to optimize throughput and prevent operational bottlenecks.
• Manage order lead times and monitor prescription orders throughout the production process.
• Monitor automation systems, workstation queues, tote movement, inventory levels, and overall pharmacy system performance.
• Troubleshoot workflow, inventory, routing, and operational issues to minimize service interruptions.
• Maintain expert knowledge of Parata Connect workflows and understand the impact of each workstation on upstream and downstream operations.
• Administer system configurations, including user accounts, roles, permissions, tote settings, prioritization rules, and other operational parameters.
• Monitor inventory allocation and product availability, respond to shortages, and coordinate replenishment activities.
• Generate and analyze productivity and operational reports to support staffing, scheduling, and workflow decisions.
• Coordinate daily operations, including staff assignments, break coverage, workload distribution, and operational prioritization.
• Collaborate with pharmacy leadership to identify process improvements and support operational excellence initiatives.
• Ensure compliance with all applicable regulatory, safety, and organizational standards.

Preferred Qualifications

• Pharmacy technician experience in a high-volume retail, mail-order, central-fill, specialty, or health system pharmacy environment.
• Experience working with pharmacy automation platforms, including Parata technologies.
• Demonstrated understanding of pharmacy workflow management and dispensing operations.
• Previous leadership experience as a Lead Technician, Operations Coordinator, Pharmacy Operations Supervisor, or similar role.
• Strong analytical, problem-solving, and decision-making skills.
• Experience using operational metrics and reporting tools to drive performance improvements.

Training Provided

Comprehensive training will be provided in the following areas:

• System Administration
• Workload Balancing and Queue Management
• Lead Time Management
• Parata Connect Workflow Configuration and Optimization
• Pharmacy Automation Monitoring and Troubleshooting
• Operational Reporting and Performance Management

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.

Work Focus: Performs clinical care activities (direct or indirect) for patients within the “scope of practice” laws & training received; Cares for patients safely by assisting in clinical care services or engaging in administrative activities (e.g., maintaining records or supplies) that enhance or improve coordination, preparation & flow of the care experience.

Process Focus: Knows, understands & incorporates basic or essential area of practice (document, coordinate, communicate) & training standards.

Communication: Uses clear, effective, respectful language & communication methods / means.

Environment: Performs work in a safe, engaging, & supportive manner; Influences the responsible use of resources; Accountable for continuous self-development & supporting the growth of others.

Maintains a working knowledge of applicable federal, state & local laws/regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

Minimum Qualifications

High school diploma or GED 

Specialty license, licensure, certification, training, or experience according to assignment area in the applicable state(s) of engagement.  

Valid driver’s license where required by assignment. 

Additional Qualifications (nice to have)

Training or experience according to assignment area.

High school diploma or GED.

Additional experience & / or certifications: inventory management, 340B drug pricing program, business management, project management & / or analytics skills.

Pay Range- $25.02/hr- $37.53/hr

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.