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Admin Assistant – Travel & Concierge Support

Remote JobRemote JobRemotefull timeEntry Level
Expired

Job description

This is a remote position. About the Role: As our Administrative Assistant, you’ll play a key role in supporting our concierge and client operations. You’ll help ensure seamless, luxury-level service by reviewing and organizing travel details, managing itineraries, and providing concierge-style support. We’re seeking someone who is naturally detail-oriented, highly organized, and proactive—someone who can spot missing details in travel plans and keep everything running smoothly. If you have a passion for travel, enjoy structure, and excel at client communication, we’d love to meet you! Key Responsibilities: Provide concierge support by researching and recommending restaurants, spas, tours, and other luxury travel-related services. Review travel documents and itineraries for accuracy, completeness, and seamless coordination (e.g., ensuring transfers, hotels, and flights line up without gaps). Manage and organize client files, vendor documents, and internal records in cloud storage systems (Google Drive, Dropbox). Input travel details into itinerary software programs (AXUS Travel App, Travel Joy, TripSuite), ensuring all relevant information (flights, hotels, transfers, tours, rental cars, insurance) is included. Assist with booking confirmations, scheduling, travel insurance, car transfers, and follow-up communications. Coordinate with travel partners, vendors, and business partners as needed. Help maintain and update social media accounts (Instagram, Facebook, etc.). Support administrative tasks such as invoicing, email sorting, CRM updates, and task tracking (Asana, Evernote, Slack, Zoom). Qualifications (Required): Strong attention to detail with the ability to notice missing or inconsistent information in travel plans. Excellent organizational skills with the ability to prioritize tasks effectively. Strong written and verbal communication skills in English, with a professional demeanor when interacting with clients and partners. Self-starter with the ability to stay on task and manage time independently in a fast-paced environment. Comfortable using Gmail, Google Workspace (Docs, Drive), and project management tools (Asana, Slack, Evernote, Zoom). Desired Experience (Nice to Have): Previous concierge experience (assisting with restaurant, spa, or activity bookings). Experience booking travel insurance and private car transfers. Familiarity with luxury travel and working with high-end clients. Experience working with a travel agent/advisor on custom-designed travel (versus online travel agencies). Experience inputting itineraries into travel software platforms (AXUS Travel App, Travel Joy, TripSuite). Social media management experience. GDS (Sabre, Amadeus) knowledge is a plus, but not required.This is a remote position. About the Role: As our Administrative Assistant, you’ll play a key role in supporting our concierge and client operations. You’ll help ensure seamless, luxury-level service by reviewing and organizing travel details, managing itineraries, and providing concierge-style support. We’re seeking someone who is naturally detail-oriented, highly organized, and proactive—someone who can spot missing details in travel plans and keep everything running smoothly. If you have a passion for travel, enjoy structure, and excel at client communication, we’d love to meet you! Key Responsibilities: Provide concierge support by researching and recommending restaurants, spas, tours, and other luxury travel-related services. Review travel documents and itineraries for accuracy, completeness, and seamless coordination (e.g., ensuring transfers, hotels, and flights line up without gaps). Manage and organize client files, vendor documents, and internal records in cloud storage systems (Google Drive, Dropbox). Input travel details into itinerary software programs (AXUS Travel App, Travel Joy, TripSuite), ensuring all relevant information (flights, hotels, transfers, tours, rental cars, insurance) is included. Assist with booking confirmations, scheduling, travel insurance, car transfers, and follow-up communications. Coordinate with travel partners, vendors, and business partners as needed. Help maintain and update social media accounts (Instagram, Facebook, etc.). Support administrative tasks such as invoicing, email sorting, CRM updates, and task tracking (Asana, Evernote, Slack, Zoom). Qualifications (Required): Strong attention to detail with the ability to notice missing or inconsistent information in travel plans. Excellent organizational skills with the ability to prioritize tasks effectively. Strong written and verbal communication skills in English, with a professional demeanor when interacting with clients and partners. Self-starter with the ability to stay on task and manage time independently in a fast-paced environment. Comfortable using Gmail, Google Workspace (Docs, Drive), and project management tools (Asana, Slack, Evernote, Zoom). Desired Experience (Nice to Have): Previous concierge experience (assisting with restaurant, spa, or activity bookings). Experience booking travel insurance and private car transfers. Familiarity with luxury travel and working with high-end clients. Experience working with a travel agent/advisor on custom-designed travel (versus online travel agencies). Experience inputting itineraries into travel software platforms (AXUS Travel App, Travel Joy, TripSuite). Social media management experience. GDS (Sabre, Amadeus) knowledge is a plus, but not required.

This is a remote position.

About the Role:About the Role:As our Administrative Assistant, you’ll play a key role in supporting our concierge and client operations. You’ll help ensure seamless, luxury-level service by reviewing and organizing travel details, managing itineraries, and providing concierge-style support. We’re seeking someone who is naturally detail-oriented, highly organized, and proactive—someone who can spot missing details in travel plans and keep everything running smoothly. If you have a passion for travel, enjoy structure, and excel at client communication, we’d love to meet you!Key Responsibilities:Key Responsibilities:
  • Provide concierge support by researching and recommending restaurants, spas, tours, and other luxury travel-related services.
Provide concierge support by researching and recommending restaurants, spas, tours, and other luxury travel-related services.
  • Review travel documents and itineraries for accuracy, completeness, and seamless coordination (e.g., ensuring transfers, hotels, and flights line up without gaps).
Review travel documents and itineraries for accuracy, completeness, and seamless coordination (e.g., ensuring transfers, hotels, and flights line up without gaps).
  • Manage and organize client files, vendor documents, and internal records in cloud storage systems (Google Drive, Dropbox).
Manage and organize client files, vendor documents, and internal records in cloud storage systems (Google Drive, Dropbox).
  • Input travel details into itinerary software programs (AXUS Travel App, Travel Joy, TripSuite), ensuring all relevant information (flights, hotels, transfers, tours, rental cars, insurance) is included.
Input travel details into itinerary software programs (AXUS Travel App, Travel Joy, TripSuite), ensuring all relevant information (flights, hotels, transfers, tours, rental cars, insurance) is included.
  • Assist with booking confirmations, scheduling, travel insurance, car transfers, and follow-up communications.
Assist with booking confirmations, scheduling, travel insurance, car transfers, and follow-up communications.
  • Coordinate with travel partners, vendors, and business partners as needed.
Coordinate with travel partners, vendors, and business partners as needed.
  • Help maintain and update social media accounts (Instagram, Facebook, etc.).
Help maintain and update social media accounts (Instagram, Facebook, etc.).
  • Support administrative tasks such as invoicing, email sorting, CRM updates, and task tracking (Asana, Evernote, Slack, Zoom).
Support administrative tasks such as invoicing, email sorting, CRM updates, and task tracking (Asana, Evernote, Slack, Zoom).Qualifications (Required):Qualifications (Required):
  • Strong attention to detail with the ability to notice missing or inconsistent information in travel plans.
Strong attention to detail with the ability to notice missing or inconsistent information in travel plans.
  • Excellent organizational skills with the ability to prioritize tasks effectively.
Excellent organizational skills with the ability to prioritize tasks effectively.
  • Strong written and verbal communication skills in English, with a professional demeanor when interacting with clients and partners.
Strong written and verbal communication skills in English, with a professional demeanor when interacting with clients and partners.
  • Self-starter with the ability to stay on task and manage time independently in a fast-paced environment.
Self-starter with the ability to stay on task and manage time independently in a fast-paced environment.
  • Comfortable using Gmail, Google Workspace (Docs, Drive), and project management tools (Asana, Slack, Evernote, Zoom).
Desired Experience (Nice to Have):Desired Experience (Nice to Have):
  • Previous concierge experience (assisting with restaurant, spa, or activity bookings).
Previous concierge experience (assisting with restaurant, spa, or activity bookings).
  • Experience booking travel insurance and private car transfers.
Experience booking travel insurance and private car transfers.
  • Familiarity with luxury travel and working with high-end clients.
Familiarity with luxury travel and working with high-end clients.
  • Experience working with a travel agent/advisor on custom-designed travel (versus online travel agencies).
Experience working with a travel agent/advisor on custom-designed travel (versus online travel agencies).
  • Experience inputting itineraries into travel software platforms (AXUS Travel App, Travel Joy, TripSuite).
Experience inputting itineraries into travel software platforms (AXUS Travel App, Travel Joy, TripSuite).
  • Social media management experience.
Social media management experience.
  • GDS (Sabre, Amadeus) knowledge is a plus, but not required.
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